Qutis® clinics provide a range of skin aesthetic and medical treatments including; dermal fillers, Botox, IPL laser hair removal, fat-freezing and skin tightening. We have three clinics in Thame, Witney & Piccotts End.

Role started at Mentor Medical, acquired by Johnson and Johnson, high-specification medical devices, breast implants and tissue expanders. Used in the NHS and in private plastic surgery practice for breast reconstruction and augmentation. After the acquisition by J&J, I took the opportunity to leave the corporate world and expand our existing aesthetic clinics.

Providing school meals to several hundred primary and secondary school students nationally. This was during Jamie Oliver's high profile TV campaign to raise the standard and nutritional value of school food. Our strategy of high quality ingredients, well trained staff and appropriate media coverage, including an interview on BBC today programme, ensured we gained market share and retained the trust of our clients.We moved the division from heavy loss making to significant profit in the first two years with EBIT rising from 3% to 7.5%. We achieved staff cultural change, best in company client retention of 96%, clearer contract negotiation, consistent retail branding & the best employee opinion scores in Sodexo UKMy division grew to £60m turnover and £4.5m gross operating profit p.a. with an operations and sales team of 2500 employees over 600 sites.As well as catering we provided facilities management, grounds maintenance and security through our contracts in PFI, Local Education Authorities, individual primary & secondary schools & Universities such as London Business School.

Launched a ground-breaking, high design, branded coffee and deli-style customer offer to rejuvenate key high street bars, driving significant shift in customer profiles, more than doubling sales revenues and generating excellent returns on significant capital investments for this newly formed business.

As Ops Director for 170 pubs, restaurants and bars in southern England my team delivered an 8% profit growth in year one and a 16% profit growth year two. We achieved this by developing a crystal clear strategy and sticking to it. We had a strong focus on staff motivation and business inclusion, supported by a drive for sales promotion activity and underpinned with razor sharp unit level cost control.

Leading a £2m internal change management programme across 1200 managed sites and 200 office personnel. Focused on customer service & new ways of working10% organic sales increase giving 1.3-year payback.Developed a customer service training video - received national training institute (NTI)Received chairman's award for excellence.

Beer wine and spirits buying, stocking & pricing policy. National Pub brand promotion activity, Mr Q's, Firkins etc.

Lead a nationwide structural and cultural change programme, delivering real sales growth over forecast.

Responsible for growing profitability of 20 managed pub restaurants.

2 year on job training with a FTSE 100