Stephen Thorpe Email & Phone Number

Milton Keynes, Milton Keynes, United Kingdom

Luton, England, United Kingdom

Key Achievements/Projects• Deployed MFA globally across the group to secure external user access to Impellam systems.• Replaced the company Anti-Virus solution on over 4,000 endpoints.• Completed on-site security assessments in multiple office locations throughout the globe as part of a comprehensive project to ensure optimal preparedness for cyber-attacks.Key Responsibilities • Manage day to day operational cyber security tasks to maintain optimum business security• Work closely with other teams to ensure the technology, security policies and procedures are in place to safeguard the business• Responsible for identifying external and internal threats, including investigating and documenting security incidents, making recommendations and implementing fixes• Working on serval cyber security projects including the roll out of new security measures across the business• Develop and maintain Azure Conditional Access policies to prevent unauthorized systems access• Develop and execute cyber security awareness training including the user of phishing simulator• Ensure the company systems are maintained to a high security level to maintain Cyber Essentials certification, including patch levels, software inventory updates and baseline security policies• Manage, monitor, and action alerts/events generated by the corporate SIEM system• Maintain an up to date working knowledge of the latest security threats and action any required security enhancements • Utilize the Microsoft Defender suite to monitor and action alerts and security recommendations• Help develop and maintain and test the IT’s Disaster Recovery plan, including running tabletop DR exercises

Luton, United Kingdom

Key Achievements/Projects• Twice received Impellam’s IT impact award• Implemented LAPS across ~4000 endpoints and over 700 servers• Successfully managed and completed the groups mail migration from on-premises Exchange to Office365• Through acquisition of several companies (Career Teachers, Bartech Group, and Lorien) successfully planed and migrated them to Impellam’s Active Directory and Exchange-Online• Career Teachers migration was a combined office move, server move and AD/Exchange migration all at the same time, users left one office Friday and Monday morning came to a new office, with new desktops and were able to successfully resume work• Assisted in the design, fit out of a major brand’s office move to London’s St. Mary’s Axe• Produced the design specification and implemented Impellam’s SIEM solution utilizing ElasticSearch with hot and warm storage with one year’s data retention • Project managed and executed the group’s exit from MimecastKey Responsibilities • Oversaw the delivery of projects that meet requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined plan, budget, and timescale• Prepared detailed technical design documents working closely with business analysis and product teams• Acted as an escalation point for all risks and issues affecting the development and delivery, and work to define and implement mitigation strategies

Luton, United Kingdom

Key Achievements/Projects• Twice received Impellam’s IT impact award• Implemented LAPS across ~4000 endpoints and over 700 servers• Successfully managed and completed the groups mail migration from on-premises Exchange to Office365• Through acquisition of several companies (Career Teachers, Bartech Group, and Lorien) successfully planed and migrated them to Impellam’s Active Directory and Exchange-Online• Career Teachers migration was a combined office move, server move and AD/Exchange migration all at the same time, users left one office Friday and Monday morning came to a new office, with new desktops and were able to successfully resume work• Assisted in the design, fit out of a major brand’s office move to London’s St. Mary’s Axe• Produced the design specification and implemented Impellam’s SIEM solution utilizing ElasticSearch with hot and warm storage with one year’s data retention • Project managed and executed the group’s exit from MimecastKey Responsibilities • Oversaw the delivery of projects that meet requirements and that acceptance and handover to business as usual are managed against agreed acceptance criteria and to a defined plan, budget, and timescale• Prepared detailed technical design documents working closely with business analysis and product teams• Acted as an escalation point for all risks and issues affecting the development and delivery, and work to define and implement mitigation strategies

Luton, United Kingdom

Key Achievements/Projects• Planned and executed the virtualization of ~100 physical servers to VMware, reducing the server room footprint and realizing cost savings though reduced power and cooling. Liaising with the business owners to ensure minimal business disruption • Closed a data center following the successful migration of servers to the UK• Implemented EIQ change tacking system to monitor network devices, servers for changeKey Responsibilities • Planned and executed various projects to successful completion, met the business requirements on time and within budget• Reporting the status of ongoing projects to key stakeholders

Luton, England, United Kingdom

Key Achievements/Projects• Following the merger of Carlisle Group and Corporate Services Group to form Impellam Group, helped plan and complete the relocation of the Welwyn Garden City Data Center to Luton • Planned and implement the domain migration of CSG domain into Carlisle domain• Assisted in the migration and virtualization of servers from the Houston (US) data center to the UKKey Responsibilities • Day-to-day management of the Exchange environment including installation of patches• Managed infrastructure operations and supporting upgrades and rollouts• Administering Microsoft Active Directory and daily management

Welwyn Garden City

Key Achievements/Projects• Lead a very large, complex, and successful domain migration/consolidation project of 3 domains into 1 new domain using Quest tools: QMM for Active Directory and QMM for Exchange. Tasks included Active Directory object migrations (including users and groups), user mail migrations, workstations and laptop migrations, and user profile migrationsKey Responsibilities • Plan and execute various projects to successful completion, meeting the business requirements to time and budget

Aylesbury

Key Achievements/Projects• Responsible for managing the migration of current systems to SQL 2000• Helped develop E-volution CRM platformKey Responsibilities • Using a variety of software development languages to develop, test and deploy new features, changes, and improvements to the existing systems• Database development work included writing stored procedures, views and optimizing existing code as well as migrating the existing systems from SQL 7 to SQL 2000• Provided user support via in-house developed help desk system communicating with the end users to trouble shoot to identify problems and develop solutions

Stowe

Key Achievements/Projects• Development of complete e-commerce systems with multi-tiered security layers• Development of encryption systems using industry standard algorithms (3Des / Blow Fish)Key Responsibilities • Handling customer telephone support calls and providing first point of contact call resolution• Creation of application functional specifications based upon business-driven requirements• Fault diagnosis / trouble shooting• Customer site visits to aid both fault diagnosis and implementation of software updates• Production of both “Administration” and “End-user” documentation and training of same• Interaction with clients through all stages of the project life cycle for change control purposes• Installation and configuration of servers, network security devices, operating systems and applications and overseeing customer acceptance testing

Milton Keynes, United Kingdom

Key Achievements/Projects• Installation and management of Cisco PIX Firewall• Provided overnight Y2K support for the UK customersKey Responsibilities • Provide first line telephone support to Intellution’s UK customers supporting Intellution’s range of SCADA automation products• Responsible for creating, working, managing, and prioritizing customer cases within the call-tracking database• Liaising with customer to analyze their configurations and reproduce their issues and ultimately resolve their issues• Support the local area network and liaise with head office (Boston US) for WAN support• Maintain local servers, ensuring patches are applied • Managing onsite and off-site backups• Provide user support included setting up mobile users for remote access either by RAS, or VPN• Support local users in the use of Windows and MS Office