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Stephen Mason Email & Phone Number

Senior Manager Retail Operations and Initiatives at AIA Australia

Location: Armadale, Victoria, Australia 8 work roles 4 schools

1 work email found @iinet.net.au LinkedIn matched

✓ Verified July 2026 4 data sources Profile completeness 100%

Current company

AIA Australia

Role

Senior Manager Retail Operations and Initiatives

Location

Armadale, Victoria, Australia

Company size

874 employees

Who is Stephen Mason? Overview

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Quick answer

Stephen Mason is listed as Senior Manager Retail Operations and Initiatives at AIA Australia, a with 874 employees, based in Armadale, Victoria, Australia. AeroLeads shows a work email signal at iinet.net.au and a matched LinkedIn profile for Stephen Mason.

Stephen Mason previously worked as Retail Optimisation Manager at Aia Australia and Client Retention, National at Aia Australia. Stephen Mason holds Certificate Iv In Life Insurance (Underwriting), Life Insurance from Kaplan Professional.

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Email format at AIA Australia

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{first}.{last}@iinet.net.au

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Profile bio

About Stephen Mason

Dedicated and collaborative professional with 10 years’ experience in life insurance and financial services, building deeper relationships with stakeholders through personable and data driven outcomes.

Listed skills include Stakeholder Management, Banking, Retail Banking, Relationship Management, and 14 others.

Current workplace

Stephen Mason's current company

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Aia Australia

Senior Manager Retail Operations and Initiatives

melbourne, victoria, australia

Website

aia.com.au

Employees

874

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8 roles

Stephen Mason work experience

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Senior Manager Retail Operations And Initiatives

Current

Aia Australia

Jul 2024 - Present

Retail Optimisation Manager

Aia Australia

Melbourne, Victoria, Australia

Client Retention, National

Aia Australia

Melbourne, Victoria, Australia

Relationship Management of 52 individual high value advice practices nationally with a total of $77M in-force ex-CommInsure (CMLA) premium. I facilitate a connection from an adviser level to internal stakeholders including pricing, actuaries, product and senior management and identify plan and implement bespoke solutions to assist advice practices to maintain their existing portfolio of clients and to keep the CMLA lapse rate below penalty triggering levels. I’m also an SME for the CMLA product, providing data, expert opinion and working with internal and external stakeholders to plan, analyse and deliver system and process initiatives for a better user and customer experience.

Oct 2020 - Feb 2023