Stephen T King, Sr Director Of It (Head Of It) Email & Phone Number

Oakland, Ca, Us

San Jose, California, Us

Head of IT. Responsible for strategy, budget, operations, infrastructure, cybersecurity, ERP, CRM, business and finance systems, helpdesk, assets, procurement, vendors, contracts, partners, teams, and MSSP.

San Jose, California, Us

As the senior Director of Information Technology at Law Foundation of Silicon Valley, I am responsible for developing and executing the strategy, budget, operations, infrastructure, helpdesk, cybersecurity, vendors, procurement, business systems, assets, teams and MSSP for a nonprofit organization that provides free legal services to low-income communities for housing, health and children. I report directly to the COO and work with the executive team to align IT with the organization's business goals.

Atlanta, Georgia, Us

Providing Technology training and support for underserved communities.

San Leandro, Ca, Us

Head of IT, reported to COO at this 30 year old b2b logistics consultancy. Responsible for strategy, budget, operations, infrastructure, helpdesk, cybersecurity, business systems, vendors, procurement, contracts, assets, teams and MSSP. Initiated and completed numerous business & IT transformation projects across 3 sites. Successfully rescued their IT dept, modernized infrastructure, created new cybersecurity program with BCDR and Cyber insurance. Identified need for MFA then led implementation.Developed new data and risk protection programs. Overhauled and upgraded to new IT infrastructure and services across 5 sites and warehouses. Turned around under-performing teams with new PiPs & SLAs and added diversity hires. Improved IT budget, purchasing, HR & on/off boarding processes, and created new asset management policies and procedures. Identified numerous network deficiencies and led corrections by engineers. Offboarded older MSP and onboarded new MSSP and several engineering and dev-ops consultants.Recruited to LFSV

Oakland, Ca, Us

Reported to VP of IT. Developed strategic initiatives to drive IT and business transformations for this high-growth b2b energy consultancy. Responsible for Infrastructure, Operations Cybersecurity, and business systems. Managed various infrastructure and system modernizations, including corporate expansions across US with 3 new office build-outs. Led internal operations, budget, teams, cybersecurity and MSSP for this energy consultancy across 4 sites. Led IT services growth to support rapid expansion from 75 to 200 users. Managed multiple projects to improve infrastructure, support and security. Managed and Implemented new cybersecurity program, including first internal SOC 2 Audit. Created a new security awareness training for all users. Performed implementation of MFA. Responsible for IT budget, procurement, vendor management, business applications, process improvements, and systems. Led cross functional teams on multiple IT improvement projects such as network upgrades, phone system, and corporate wide software deployments such as Zoom for 11 rooms with dedicated conferencing hardware. Helped improve IT purchasing processes, and Data Risk and cybersecurity questionnaires for clients.Recruited to Service West

San Francisco, Ca, Us

Worked directly with VP of Strategy to manage business systems, infrastructure, operations and transformations. Led new IT projects, infrastructure, buildouts, databases, and critical business systems:- Implemented new business application, transitioned 1500 course audits from manual to automated- Managed implementation and integration of PowerCampus, PowerFAIDS, EMS, and Slate - Investigated current business processes and identified process improvements- Managed IT team, student workers, vendors, MSSP and contractors- Managed buildout of new office space, installed new tablets for each rehearsal room.Recruited to Energy Solutions

Satellite Beach, Florida, Us

Stay at home Dad, raising kids, part-time freelance projects. Provided 24/7 IT consulting services to private clients implementing network and security solutions for residential and small businesses. Various projects for home network, security, routers, backups, installs and upgrades. Hardware and software, data migration, backups & recovery. Supported and troubleshooted a variety of technical issues such as wifi, antivirus, security and alarm systems, POS and mobile finance services. Designed, setup and troubleshooted devices and services for Smart Homes and IoT devices such as Ring doorbell, TV and entertainment systems, camera systems (internal & perimeter). Mac, Windows, Office 365, Google docs, and other software.Recruited to SFCM

San Rafael, Ca, Us

Reported to Director of Information Technology at this private prep college with 700 users. Managed IT department, responsible for support, network, security, projects and MSP.Provided hands-on support to students and staff. Mixed Mac & Windows environments with BYOD strategy. Performed System Admin duties using Active Directory, Cisco Access Control management, Mitel phone system, Win Server 2012, Cisco switches, Sophos cybersecurity, Backup Exec 2010. Supported Win and Mac Software: MS Office Pro 13, Mac OS X (Yosemite), Win 8.1, Microsoft 365 online, and Google Docs. MacBook Air & Pro Laptops, Mac Airport wireless access points, Apple TVs, HVAC control issues, sound & projector systems, VOIP (Mitel 5300 series), Ricoh copiers and assorted peripherals.

Parsippany, New Jersey, Us

Started as IS manager at this IT consultancy, ended as operations director reporting to VP, leading mission critical programs 24/7 for 1000+ users across US & global sites for this DOD government contractor. Responsible for global operations, classified and unclassified networks for US Space and ARMY. Managed 5 technical teams with 30+ direct reports: Infrastructure, Operations, Support, Security (IT and physical) and Applications (Devops & QA). Across 9 years i achieved increased budgets from 1 to 3 million, successfully implemented new infrastructure, including server room, fiber upgrade, and HVAC. Deployed new business systems and improved IT security program. Strong people manager: grew operations & teams across globally distributed sites; turned around underperforming service delivery by developing PIPs using KPIs and SLAs with cross-training and new career development trainings. Created new performance metrics, methodology, tools, and reworked processes for all teams. Maintained existing and established new vendor relationships and SOWs. Led and managed IT Security program to achieve compliance: cybersecurity, audits, data governance and risk mitigation per DOD requirements. Initiated and developed new business initiatives and lead various cross functional teams with executives to meet corporate objectives, such as Diversity, Earthquake Safety, Business Continuity/Disaster Recovery, and Risk Management programs. Performed network administration using SCCM, AD, group policies, and System Admin of Citrix, Corvu, and GATES (Global Air Transportation Execution System). Held 4 Information Security roles for 10 years: WASO (Workstation Assurance Security Officer) then IASO (Information Assurance Security Officer) then Security Manager, CISM, then CISO. DoD security clearance for 10 years. Started in 2007 as Senior IT Manager. Promoted in 2009 to assistant IT Director of western region. In 2010 promoted to Operations Director, reported to Global VP of Operations.

IT Manager at this manufacturing and supply chain startup with 300 employees in US and Global. Reported to IT Director. Managed their Helpdesk, Network and Security teams. Responsible for 24/7 oncall with direct reports and international offshore teams and across US sites. Provided concierge support for remote and offshore users. Increased productivity by establishing helpdesk tracking software and developed reporting procedures for all tech support requests. Created SLA metrics and annual training for IT staffing, and performance tracking for career advancement. Added value by upgrading all IT infrastructure and user equipment. Created IT security team to follow it audit and compliance, surveyed and remedied security postures. Improved network architecture by establishing a process for software & hardware purchases, yearly refreshes and upgrades. Created process for antivirus protection updates on all IT systems, and established asset management system when there was none. Developed projects such as installation of facility wide security, a wireless network, and new process for roll-out of new PCs for new assembly lines. Upgraded infrastructure such as 10 year old network servers and printers, etc. Upgraded physical security & camera systems. Provided direct support of escalated issues for remote management, performed migrations and roll-outs of laptops, desktops, hand held & UBI devices, Zebra printers, phones, assembly line maintenance, machines etc. Responsible for IT security and physical security of building, and staff. Managed hardware & software license & Inventory compliance, vendor management, and procurement. Configuring servers, switches, network monitoring, backups, upgrades and maintenance of JD Edwards and AS400 systems.Recruited to KRS

Winona, Minnesota, Us

Started as an inhouse helpdesk tech, then joined the network engineering team, then worked on numerous IT Projects, then became a billable consultant to clients for this IT consultancy high-growth startup with 485 employees. Then became responsible for IT operations & support at Oakland home office and 3 remote locations in Seattle, Irvine and Houston. Worked on Inhouse helpdesk, network and then on project teams as a billable consultant for projects such as desktop & server installs, upgrades & moves, data/mail migrations, supply-chain/logistic systems. Performed ERP/CRM implementations such as SAP, Oracle, Lawson, PeopleSoft, WorkSmart!HR, and ManagedPay. Led teams to install business process automation applications (ManagedPay, ManagedContracts, etc.) which lowered operating costs by up to 80% while achieving Sarbanes-Oxley regulatory compliance. Installed ManagedPay at HP, Georgia Pacific, Allied Domecq, Wachovia, Toyota, Old Republic Title. Other projects such as SOX audits, network projects, cabling IDF closets and server rooms, server moves, co-locations, buildouts and new facilities for entire companies. Billable consultant for diverse clients such as Netscape, Accenture, InterMune, California Pacific Medical Center, Kaiser, Sutter Health, Oakland Airport, Crowley-Maritime, Matson, ColorSpot, HP, Wells Fargo, BofA, Agilent, DreamWorks, Evolve, Pets.com, Veritas, Webvan, PARC, CNET, Design Within Reach, Harley Davidson, Port of Oakland and City of Oakland. Responsible for Vendor & Asset management, security, compliance, SOX/SOC change controls, Internal & external audits. Performed Network, telephony, and system administration of Win and Linux Servers, Exchange, DNS, VPN, Norton Antivirus, Ghost, Backups and Databases. Performed cabling and install of office build-outs, server rooms, IDF wiring closets, and PBX phone systems.Assisted in moving entire company's physical assets due to acquisition, shutdown network and offices. Recruited to Banta.

Rohnert Park, Ca, Us

during and after college: Librarian assistant at front desk, periodicals and Media Labs, night shift on main-frame. Learned programming in Basic, C+, Fortran.

Summer job during college.

Certificate, Cybersecurity

Cybersecurity Program For Executives, Computer/Information Technology Administration And Management

Certificate, Cism

Intro To Coding

A+, Network+, Security+

Project Management

Mcp, Mcsdt, Mcse

Psychology

Sociology