Stephen Oshea Email & Phone Number

Burleigh Heads, Queensland, Australia

PROFESSIONAL SUMMARYSteve brings more than six years property and facilities management experience working on the Gold Coast and Brisbane with a strong record of results in commercial and residential real estate. He has proven expertise in property management, leasing, sales,franchisemanagement, operational facilities, financialbudgeting and reporting, administration,and marketing. Steve believes the greatest success comes from delivering the highest level of customer service, getting along well with people, providing meticulous attention to detail, problem-solving and thinking outside the square. Most recently working as a Property and Facilities Manager on the Gold Coast for 6 years, he has current market and industry regulatory knowledge in residential leasing, residential sales, and holiday leasing. Prior to this, Steve worked as a Franchise Director and Manager across five restaurants in SE QLD. Qualifications & Attributes• REIQ nationally recognised qualification - Certificate IV in Real Estate Practice (CPP41419) (Completing Feb 2023)• 6years’ experience in Property Management (2017- 2022) High Rise residential complex Gold Coast including contractor management• Experienced across both long-term and short-term leasing portfolios • Immaculate and professional personal presentation• Exceptional communication, negotiation, and customer service skills• Proven ability to work autonomously in a team-focused environment• High level of organisational and time management skills• Experiencein real estate administration, regulatory and policy and procedure documentation and reporting• Experience in Trust Account administration, reporting and systems • Ability to work autonomously and within a team• Full Drivers Licence

Brisbane

ExperienceProperty and Facilities Manager - Panaview Court Burleigh Heads-(Jan 2017- Dec 2022)Panaview Court is a 15-story residential high-rise, overlooking Burleigh Heads with owner occupiers and holiday lettings. • Overseeall property management and facilities management operations• Liaise with owners and tenants, regarding all aspects of management of assets including lease administration, policies and procedures relating to occupancy.• Directly liaise with owners to deliver efficient and cost-effective management of their asset portfolio - Increased owners’ return on investment over 4 year period by 60%.• Prepared detailed cash flow budgets covering all items of income and expenditure for the Body Corporate Committee -improved net building costs of operations by 12%• Prepare detailed Managers Report including lease administration, policies/ procedures relating to occupancy, service contracts and inspections.• Manage lease compliance, Entry, Exit reporting by all tenants and owners, bond receipting & software setup for all new tenants.• Experienced in Caretaker Software for Management rights business, On-Site Manager Operation & Trust Accounting.• Focused on delivering outstanding service to clients• Robust Arrears Management• Attending and preparing for QCATFranchise Director / Earth n Sea Pizza& Pasta Family RestaurantSE QLD Franchise five restaurants from blank store to turnkey operations providing full training of all procedures and operational manuals for new franchisees. Negotiate with landlord lease agreements on behalf of franchisees.Dedicated restaurant development management offering in-depth knowledge of store management procedures, occupational health and safety, staff training, profit & loss, store development dealings with food & beverage supplier sand marketing. Awarded and maintained a 5 Star restaurant rating for more than 10 years.