Stephen Briggs Email & Phone Number

Leeds, Gb

Leeds, West Yorkshire, Gb

Responsible for architectural governance within Asda. The resourcing, operation, methodologies, processes and tooling within the Technology ‘Platform’ Architecture practice consisting of:DataIntegrationSecurityTechnology & CloudLeading the solution architecture practice, providing line management and resourcing responsibilities of Architects and Domain Solution Architects.

Leeds, West Yorkshire, Gb

Operating in the team responsible for the overall technology strategy, direction and governance of the Infrastructure tower. Ensuring the technology platforms exist to support ASDA business strategy, Walmart’s technology direction and local ASDA Technology needs. As a Technology Solution Architect responsible to provide systems analysis and solution design for Infrastructure projects, supporting other Solution Architects and across all other towers in their use of ASDA’s technology platforms with a scope that includes:• Client Architecture - All client device use within ASDA, laptop, desktop, mobile and productivity. This includes the physical device, Operating System and its core components such as browser, and the platforms used in the management and maintenance of these clients• Infrastructure Architecture - Server, Storage, Network and virtualisation architecture throughout ASDA’s Store, Distribution Centre, Home Office and Data Centre locations• Cloud Architecture - Use of Walmart’s Strati platform in market, any 3rd party Cloud, Azure, GCP, Infrastructure/Platform as a Service use• Platform Architecture - Operating System and execution environments, including the management technologies used• Critical Facilities Architecture - Data Centre and Home Office hosting environments• Technology Security Architecture - Technology security capabilities; Identity, Authorisation, Auditing, Firewalling, Intrusion Prevention

Leeds, West Yorkshire, Gb

Responsible for the technical design of UK Network Infrastructure required by projects across the ISD Project portfolio by leading a team of Technical Experts & Specialists. I ensure that solutions are fit for purpose, adhere to appropriate architectural & industry standards and provide best value for the lifetime of the solution before being deployed into service delivery. Working with third parties & partners Cisco, KCom, Ascom, Motorola & HP.Scope of role: • Understand emerging technologies and trends, introducing them into Asda where appropriate, this has included Cisco Nexus, VDI, DMVPN, updated US/UK WAN, Voice, SIP & WiFi • Develop technical strategies, standards & Infrastructure roadmaps for the next 3 years, focused on 2 new Data Centres, US/UK WAN, Stores of the Future, WiFi & Business Continuity • Design the infrastructure solutions required by ISD projects in accordance with required metrics, eg Scalability, Performance & Service • Forecast, measure & update the resource required to design the infrastructure needed to deliver the ISD portfolio - there are typically around 100 projects per year with a multi-million £ total investment in Infrastructure • Build effective working relationships with US Wal-Mart peers • Collaborate with Wal-Mart US colleagues & the UK & US Architecture team to deliver technical solutions in line with both global & UK best practise • Recruit, inspire, mentor and motivate the team to ensure successful on-time delivery • Propose developments that lower operating costs or increase efficiency without compromising quality

Leeds, West Yorkshire, Gb

Responsible for leading a team of Technical Specialists in their delivery of the day to day operation of Technical Development across all types of Network Communication. Scope of Role:• Management of a Technical Team • Prioritise team work load• Coach and manage team members• Monitoring and third line support • Asset Management• Capacity Management• Hardware / software upgrades• Provision of hardware / software required by a project team• Future developments in line with the agreed strategy • Communication of high impacting issues • Provide support to Technical Specialists as requiredMain Responsibilities / Accountabilities:• Manage system performance and availability• Manage capacity and highlight any deviation from predicted usage levels• Refresh ageing assets in accordance with the agreed asset renewal strategy• Perform approved hardware / software upgrades• Work on IT projects to deliver the technology required by the project.• Understand all product roadmaps and have an eye on emerging technology• Communicate impacting issues to the Team Manager, and the rest of the IT team.• Identify root causes of issues and formulate an appropriate fix • Ensure all work performed complies with standards and policies• Suggest developments to the technology area to lower costs or increase productivity.People:• Ensure personal KPI’s are in line with overall service delivery• Define, obtain, allocate and lead resources required to meet agreed goals and prioritise.• Inspire, mentor and motivate team members and 3rd parties• Manage the development of team in line with agreed Coaching Contracts• Recognise and reward effective team and individual performance

Leeds, West Yorkshire, Gb

Technical lead responsible to migrate all Asda's UK sites to Cisco IP phones, architect of UK CoS/QoS policy and network conversion procedures to support 400+ sites, currently supporting 3500+ phones migrated from legacy system. Responsibility for network design, asset refresh installation in live environment and continued on site support of 32+ * 6500's. 5508 WLC's with 84 AP's & 2500+ IP phones.Responsibility for network design, procurement, installation and continued remote support of new install greenfield site - 16 * 6500s, 4404 WLC's with 55 AP's & 600+ IP phones.Designer and installer of core network to support installation of 6 server Cisco v6.1.5 CUCM cluster geographically split between 2 sites utilising MPLS.Scope of current role:Monitoring and third line supportAsset Management Capacity ManagementHardware / software upgradesProvision of hardware / software required by a project teamFuture developments in line with agreed strategyCommunication of high impacting issues to the Team Manager Provide support to Technical Specialists as requiredMain Responsibilities / Accountabilities:Manage system performance and availabilityManage capacity and highlight any deviation from predicted usage levels Refresh ageing assets in accordance with the agreed asset renewal strategy Perform approved hardware / software upgrades Work on projects to deliver the technology required by the project. Understand all product roadmaps and have an eye on emerging technologyIdentify root causes of issues and formulate an appropriate fix Ensure all work performed complies with standards and policies Suggest developments to the technology area to lower costs or increase productivity.

Leeds, West Yorkshire, Gb

I originally started in the Asda ISD Distribution Centre Field Services team as a Technical Specialist supporting IT at multiple Asda locations, although after demonstrating my skills in networking and other areas I was moved roles after a 3 month secondment into Asda House as lead deployment engineer on the WAN upgrade to all Asda Stores.

Receiving and taking ownership of calls, providing 1st & 2nd line Technical Support to 100+ field based service engineers, 150+ paying Value Added Resellers, sales team and end user customers on hardware and software products, main point of contact for Acer Servers, Dell Servers, IBM x and pSeries Servers, Cisco and Citrix products. Providing 1st point of contact for 5 member Technical Support team when escalated calls arise, informing Manager if needed, responsible for organising on site assistance to field based engineers on customer’s sites to troubleshoot escalated problems, out of business hours if required. Technically responsible for performing annual testing of Disaster Recovery procedures for clients, writing actions for DR implementation on various hardware & software. Researching, designing and publishing technical bulletins for engineers. Implementing and updating an extranet website enabling technical bulletins and company information to be accessed and distributed quickly using a secure login for engineers. Construction and distribution of bootable web-based engineer’s information CD and engineers O2 XDA web-based information storage card.

Receiving and taking ownership of calls, providing 1st & 2nd line Technical Support on hardware and software products to 50+ field based service engineers, 150+ paying Value Added Resellers, and sales team. Main point of contact for Acer Servers, Dell Servers, IBM x and pSeries Server hardware. Main point of contact for Microsoft, Citrix and Cisco software products.Implementation, research and publishing of technical bulletins for engineers.

Return to service Server and PC rebuilds. Disaster recovery implementation on customer’s sites.Board level repair of Servers, PC’s, printers, VDU’s and communication products.Delegation of particular jobs to specific engineers, managing and prioritising own workload.

Component level repair of PSU’s, logic boards, printers, monitors.Ensuring work priorities are achieved within timescales required.Highlighting common faults and fixes to field maintenance engineers in technical bulletins.Ensuring that all service levels and conditions of service agreements were met.

Electrical And Electronics Engineering

Electrical And Electronics Engineering

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