Stephen V. Email & Phone Number

Chicago, Il, Us

Chicago, Il, Us

Chicago, Illinois, Us

As a Post-Sales Enablement Specialist, I enhance sales efficiency and ensure a seamless customer experience post-contract. Reporting to the Director of Post-Sales Enablement, I collaborate with cross-functional teams (Sales, Marketing, Product Marketing, Product, Customer Success) to streamline tools and processes, accelerating revenue recognition and allowing our Sales Teams to focus on what they do best.Key Responsibilities:Manage day-to-day tasks to expedite revenue conversion, including PO tracking, order processing, billing, and coordination with cross-functional teams for product delivery.Drive development, automation, governance, measurement, and improvement of the order-to-invoice cycle, including CRM and Finance platform integration and training support.Partner with Product, Finance, Sales, and Legal to resolve order issues and process orders efficiently and accurately.Ensure compliance with company policies, business rules, and revenue recognition principles.Manage multiple concurrent requests, setting and managing expectations, and escalating issues when necessary.Utilize detailed deal tracking and status reports to identify and address sales cycle bottlenecks, keeping teams on track to meet sales goals.Proactively identify and implement improvements to the sales process, resolving inconsistencies and providing feedback to enhance efficiency.Serve as an expert on internal sales processes, guiding sellers on best practices for pricing, quoting, legal, ordering, and delivery.Lead key presentations on weekly basis with sales teams to drive conversations regarding the sales cycle

Stamford, Ct, Us

Gartner's mission is to deliver on clients' mission critical priorities - I assisted in managing Gartner's Global Business Sales Portfolio for our Large Enterprise accounts. Whether it was financial planning for our existing portfolio or setting our GBS Sales Teams up for success in net new growth opportunities, I played a major hand in developing key presentations to be utilized for discussions with our important external stakeholders and delivered consistent and key strategic messaging for a unified approach to Gartner's clients.

Stamford, Ct, Us

- Assisting in the acquisition of CEB - a Gartner company: supporting over $200 million in business- Understand and adhere to corporate guidelines for established SOX policy, pricing policy, and country specific laws- Maintained up to $40 million in contracts on a yearly basis for numerous regions around the globe, (Ireland, France, Russia, and South Africa)- Review and process contracts through a homegrown system, Order Processing and Invoicing as well as Oracle to provide clients with their deliverables and invoices - Communicate with other business units to facilitate internal proceses and ensure retention of clientele

Chicago, Il, Us

• Supported faculty and staff with administrative assistance such as class handouts, Excel and Word documents, and day to day operations• Coordinated purchasing of technology, supplies, and equipment throughout office• Provided academic information and resources to students and visitors• Responded to ongoing needs, including email requests, projects, and assignments• Provided hardware and software support including troubleshooting or maintenance

St. Louis, Missouri, Us

• Prepared all rental documents accurately and completely• Verified vehicle information for security and internal control• Advanced sales opportunities to premium members through additional services and amenities• Guided customers with maps, local area information, and appropriate service information• Resolved customer service issues effectively to meet total customer satisfaction

Bachelor Of Business Administration (B.B.A.), Marketing And Finance

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program