Stephen Ward Email & Phone Number

Brisbane City, Qld, Au

North Sydney, Nsw, Au

Sydney, Australia, New South Wales, Au

NRI (formerly ASG/SMS) is a leading Australian Digital Transformation firm with over 2500 employees and offices in every State. Owned by Tokyo based and TSE listed Nomura Research Institute, NRI delivers ICT Services, Consulting Services and Enterprise solutions to a wide range of Government and Enterprise customersI was responsible for the management of some of NRI's major Banking (Bank of Queensland) and Government (TMR) clients as well as the acquisition of brand new clients.Achievements.1. Management, development and governance of Bank of Queensland with over 26 Consultants2. Three brand new logos (full ownership from hunting to contract signature)3. Additional new business TCV in excess of $1.9M within 8 months

Sydney, New South Wales, Au

Singtel owned DSpark is part of NCS Group Australia. NCS is South East Asia's largest digital transformation and IT services business employing over 10,000 people. Working closely with ARQ and Dialog IT, DSpark offers best in class Telco sourced people movement data and a range of digital transformation and IT Services to a wide range of household name enterprise and premier government customers in Australia and Singapore.DSpark are leaders in processing large geospatial, temporal mobility data from the Optus network to deliver intelligence on people and places using the highest data privacy standards. Understanding how people move, where they go and what they do enables organisations to map their strategy around where people live, work, and play.My role was to create, implement and deliver the business development strategy for Government and Enterprise customers and partners across Australia. With a specific focus on government, enterprise, commercial property, media and professional services this is a true "hunter" role. There have been numerous successes including a large ASX listed retail business as well as a number of Australia's major Councils.

Sydney, Nsw, Au

SAAS sales role selling the Mandoe digital engagement suite to Enterprise and Government clients across the retail, government, wholesale, property, hospitality, logistics and infrastructure verticals. Complete end to end business development role with total ownership of the entire sales process. Targeting CEO | CMO | CIO | CTO decision makers and navigating major Enterprise clients and Government agencies. Working with channel partners including Optus and Telstra to target clients with a suite of digital solutions that solve business challenges and deliver commercial results.Results1. Significant multi-million dollar new business wins across major enterprise clients. 2. High profile new banners added to client roster enabling over achievement of quota3. 1st time ever pitches to major Australian enterprise businesses including ALDI and ColesMandoe is a leading provider of interactive digital media solutions in Australia. Working with clients including McDonalds, Domino’s, KFC, Caltex, Myer and David Jones, Mandoe offer a unique suite of digital solutions that enables clients to create immersive digital journeys resulting in significant cost reductions, greater engagement and the achievement of commercial KPI’s.

Homebush, Nsw, Au

State sales management role overseeing a revenue budget of around $80M and managing major enterprise customers including Woolworths, ALDI, Suiper Retail Group and Metcash. Responsible for both existing clients and new business through a team of 17.Salmat was a full-suite marketing services ASX listed business with a turnover in excess of $435M and 3500 employees. Salmat offered a range of unique physical and digital solutions to help clients reach more customers, increase conversions and service customers. Salmat was acquired by IVE group in late 2019.Key responsibilities> Managing the State of NSW for both direct to client and agency relationships through a team of 17, including 2 AD’s 8 GAM’s, 3 BDM’s and 4 Account Coordinators.> Managing major contracts and senior relationships (including Procurement and Marketing) with major clients including Woolworths, ALDI, Metcash and Super retail Group (SRG - Rebel, BCF and SCA)> Managing the complete end to end contract process including contractual KPI’s, business reviews and every aspect of the commercial relationship> Significant revenue and profitability responsibility for the entire State> Responsible for the creation and implementation of the business development strategy for the State of NSW together with the creation and delivery of the sales pipeline in Salesforce.> Responsible for the creation of solutions and strategies to meet the commercial objectives of major existing clients and brand new relationships through digital and physical media solutions.Achievements > Developed and executed strategies which achieved additional sales of $1.4M from a single client within the first 8 months of joining the business.> Increased the qualified sales pipeline by 600% in the space of 6 months. Achieved through tight management of the sales team to strict activity, conversion and revenue based KPI's.

Leavesden Park, Hertfordshire, Gb

Senior sales and client services role selling a bespoke SaaS solution to major food service companies including Bidvest, Fullers, Britvic and Compass. 2IC to Business Owner.Responsibilities> 2IC to the owner and lead the business development and client services agenda. Managed major food service businesses including Bidvest, Compass, Britvic and Fullers.> Full commercial responsibility for the entire business and management of a team of 10.Achievements > Developed a new App to sell to existing clients which generated additional profits of $350k (35% increase in overall net profit).> Implemented strategic account development framework to “farm” existing client base which resulted in 14% increase in revenue from existing clients.> Coached and developed two bright young “stars” with clear PD’s and succession plans which resulted in them remaining with the business and making a significant commercial contribution in Sales and IT.> Introduced robust HR policies and an individual development / career development framework across the entire business which increased motivation and reduced absenteeism by 24%.

Frenchs Forest, Nsw, Au

Senior client services and business development role. Ovato is an Australian magazine retail marketing and distribution business owned by PMP Limited. Annual revenue $899M, 1500 Employees in Australia and New Zealand. Reported to General Manager.Responsibilities > Left the UK for Australia and joined PMP to manage the client services, retail and new business functions through a team of 8 Managers.> Significant profit and loss responsibility with direct responsibility for clients worth $80M.> Created and implemented the client services and business development plan to support the corporate objectives for each trading year.Achievements > Renewed a business-critical contract with GGA’s 2nd most valuable client in Dec’ 14 worth $21M – 10% of overall domestic revenue.> Successfully renewed a further 3 major client contracts worth over $40M in 2012.> Delivered over $15M new business revenue in 2014.> Launched Taste magazine in 2013, exceeding sales and revenue targets by 40%.> Left PMP March 2015 to return to the United Kingdom to attend to family matters.

Hamburg, De

Senior business development role. Bauer is one of the world's largest publishing, retail marketing and distribution businesses with global revenues in excess of €2.4BN and 11,000 employees in 17 countries. Reported to MD and Trading Director.Responsibilities > Managed the client services, retail and new business teams / functions with no CRM.> Created and executed the client services, retail and new business strategy with each team.> Established contact with over 200 new and lapsed potential clients by cold calling.> Built up a portfolio and ultimately managed 25 clients through a team of 6 Account Managers and 6 Administrators.> Delivered a complete client service offer / solution and created strategic plans and road maps to deliver the client’s business objectives by channel and retailer.Achievements > Successfully built a client portfolio from absolutely nothing to $200M revenue in 4 years.> Aligned with the corporate objectives I created and delivered the account plans for the top 10 clients with each team and exceeded overall budget by 23%. Achieved through a robust and incentivised plan with full ownership throughout the team and a disciplined review and measurement framework.> Delivered over $55M additional revenue in the 2010 trading year alone.> Coached a National Account Manager with a specific business objective that ended up doubling our market share in Tesco from 11% to 23% resulting in a 39% increase in revenue and 9% increase in profit.

London, Gb

Senior sales role. Seven is an award winning digital content marketing business owned by German content marketing agency C3 (Creative, Code & Content) . C3 is Europe’s biggest content agency with a turnover of €100m and clients including Porsche, Weightwatchers, Fujitsu, Sainsbury’s, VW and Hyatt. C3 is backed by Germany’s Hubert Burda Media. Germany and the UK are Europe’s two biggest content markets..Head hunted to join Seven with two primary objectives, namely developing their direct retail relationships with the key retail multiples and managing their magazine business.Responsibilities > Publisher for the puzzle portfolio and Retail Sales Director for Sainsbury’s and delicious magazinesAchievements > Achieved a 132% increase in the ranging for delicious through Sainsbury’s Tesco and WHSmith.> Secured WHSmith High Street and WHSmith Travel ranging for the puzzle portfolio for the first time ever.> Successfully delivered major launches including Sainsbury’s magazine.