NICE (Nasdaq: NICE) is the global leader in enterprise customer experience solutions that help organizations to excel in customer service using AI, automation, enhanced workflows and empowered agents. We are the global powerhouse of CX AI bringing the most advanced solutions to market to improve customer satisfaction and overall happiness for leading brands around the globe.

Allianz are the insurance market and asset management global leader with over 200,000 employees across 50+ countries protecting €950 billion in business transactions.• +80 FTE's across 17 countries and 19 languages. • Strategically planning and managing the roadmap to meet and exceed all financial sales goals.• Responsibility for driving qualified leads from across the omnichannel into the sales funnel.• Digital transformation and trend-setting to build a user-focused digital-first approach.• Sales & revenue goal setting for 7 teams and 14 B2B products driving the long-term performance.• Marketo and Salesforce CRM/marketing cloud implementation and data enrichment programs.• Advertising strategy in programmatic buying/selling, PPC search, display and social.• Customer strategy through analytics, segmentation and data-led marketing automation.• Brand, content, social and PR communications strategy for editorial success across the wires.

A subsidiary of Natixis and one of the first independent investment banks on Wall Street, PJ Solomon was founded 30 years ago and is one of the USA’s leading M&A advisory company. In leading the marketing team Stephen created the strategy & action for increased brand visibility & profitable business growth. • Strategically led the marketing strategy to transform the organization from traditional sales support to innovative and strategic marketing driving profitable business development campaigns across multiple channels. • Developing the vision and delivering marketing strategy including customer targeting & segmentation, brand redevelopment and competitive positioning. • Successfully developed, executed and managed integrated marketing plans to target B2B consumers through mediums such as email, SEO, SEM, social media, and more. • Implemented standard operating procedures whilst providing creative solutions to difficult industry marketing challenges. • Led the company overhaul including changing and unifying the brand, creating a new identity, formalizing brand guidelines and rebranding all physical & digital assets. • Transformed company communications through the introduction of a CRM setup, Slack messaging, Events Management Tools, Trello/Basecamp for PM and even the companies first intranet, The Hub.• Worked with senior leaders to ensure all stakeholders & teams are aligned whilst communicating the strategy across the organization.• Built and executed a scalable demand generation model to drive real sales growth.

Forbes Councils are an invitation-only organization for senior-level executives to write and share their thoughts and ideas publicly in their chosen field.

Founded and managed the engagement marketing function for The Wall Street Journal and Barron's aimed at retaining 2.8 million subscribers by leading the direction and implementation of customer activation and engagement programs.

Dow Jones (a subsidiary of News Corp) comprises premier brands such as The Wall Street Journal, Barron's, Marketwatch, Factiva, PEVC products and Financial News. Leading Europe based brand and sales campaigns aimed at increasing subscriptions/ad revenues and overall brand visibility through integrated marketing.

Delete are a leading creative agency in the UK who specialise in full service creative website design, development solutions, UX, SEO, paid media, conversion optimisation & social media. Example clients include: Alton Towers, Ikea, Redbull, Persimmon Homes, Leeds Metropolitan University, Flexioffices, Crest Nicholson & Teva Pharmaceuticals. “Best Use of PPC 2011” win & nominated “Best Use of SEO 2012” at the UK Search Awards. Leader of a team of marketing specialists including ad, search and tech roles.

Officer training, pilot branch, head of officers mess, advanced leadership & mountaineering qualifications