Stephen Bauer Email & Phone Number

Portland, OR, US

Santa Clara, California, US

• Support customer Investigations & perform deal validations by providing in-depth research, analytics & evaluation of insights.
• Lead efforts to identify worldwide pricing requests worthy of deal validation process reviews for Deal Validations team based on quantity, deal history & discounts utilizing sales-out reports
• Partner with Sales & Marketing Group evaluate sales opportunities in Salesforce
• Collaborate with Pricing team to validate requests for quotes (RFQs) entered in the pricing system
• Utilize statistical & quantitative analysis to identify trends & patterns in data using Power BI & Excel
• Leverage business intelligence tools to analyze data & draw meaningful conclusions utilizing systems such as Intel Analytics Hub, Partner Reporting & various internal Artificial Intelligence (AI) & Machine Learning.

Westerville, Ohio, US

• Leading efforts on a large-scale implementation of a Salesforce application (nCino) while ensuring proper execution and regulatory compliance throughout all stages of the Software Development Life Cycle (SDLC).
• Design user stories and project plans based off business requirements gathered during analysis phase of each project using the Agile methodology
• Partner with business units to understand end-to-end use cases to then create testing requirements & build dashboards to track results
• Executed data mapping exercises to ensure data points are correctly aligned in system migrations & in templates/system generated documents
• Lead system training & testing of features, functions & integrations to properly identify defects & log enhancement requests
• Lead triage efforts related to all issues, bugs & defects to ensure proper functionality & minimal impact to user experience (UX) & researched Root Cause Analysis (RCA) on issues

Westerville, Ohio, US

• Provide in-depth business & project process analyses focused on understanding how software capabilities map to business processes for a large system conversion to FIS’s Integrated Banking Solution (IBS).
• Identified business processes to document & coordinate functional components in order to perform system testing through multiple lines of business
• Helped teams understand their upstream & downstream impact areas in order to fully vet the system testing & coordinated cross-functional testing across all impacted departments & integrated systems
• Managed test plans, user stories & scripts in Jira & train team members on its tools & features
• Liaison between the various teams performing the end-to-end (E2E) testing as they undergo sprints

New York, NY, US

• Establish & document business requirements for system changes, updates & new product implementations
• Work to align business requirements with product capabilities for third-party applications
• Create & support project service requests through their life cycles
• Identify opportunities for enhancements or modifications that aid in better solutions design
• Support multiple lines of business if any issues may occur with the company’s systems or applications

New York, New York, US

• Assisted in the development & launch of a major core system upgrade to a new platform
• System specialist/administrator for up to six applications at a time used throughout the company
• Worked with business parties to establish & document business requirements of system updates, project implementations & enhancements
• Continually researched & remediated data issues & established controls to prevent future issues

New York, New York, US

• Member of the Reporting & Data Analytics Team which compiled monthly, quarterly & annual reports for the Board & CEO.
• Provided thorough reports detailing the risk summaries, loan portfolio evaluations & industry projections
• Managed departmental communications with national & international counterparts

Chicago, Illinois, US

• Researched & compiled data for comparable & competitive developments
• Compiled research & data into published chapters of reports
• Built models/tables, charts & graphs in Excel

London, England, GB

• Assisted in survey production & distribution with 2 -4 outside vendors at a time
• Responsible for maintaining facilities & office security
• Kept inventory of supplies & ordered products
• Coordinated high volume shipments & arranged a variety of internal & external courier services

Bachelor Of Science - Bs, Planning & Economic Development

Master Of Business Administration (M.B.A.)

Certification In Digital Publishing, Digital Communication And Media/Multimedia

Economics