Stephen Borders Email & Phone Number

Louisville, KY, US

Louisville, KY, US

• Plant Manager – Derby Supply Chain Solutions | Louisville, KY Manage 3PL operation (s) providing daily support of client and customer requirements. Responsibilities include scheduling and receiving of client receipts.
• Executed change initiative, restructuring the receiving operation, by streamlining the flow, implementing new processes, establishing new procedures, and building a strong team.

Oversee daily warehouse operations and logistics to include receiving, shipping, inventory control, dock and delivery schedules and continued process improvement.

Winnipeg, Manitoba, CA

• Joined after-market distribution center to lead team of 20 in receiving, shipping, returns, and inventory control. Assumed complete oversight of operations in absence of the Warehouse Manager. o Achieved lean.
• Demonstrated visible, on-the-floor leadership to reinforce policies, standards, and consistency. Turned around work culture that was previously non-existent, amid team of tenured associates.
• Tracked KPIs and delivered feedback to achieve excellence in picking, packing, and receiving.
• Reduced order irregularities by establishing quality metrics and audits for accountability, attaining a 99.7% shipping accuracy rate. Utilized flex labor to meet service level needs, achieving 99.6% on-time ship rate.
• Improved dock-to-stock efficiency from 96% to 99.9% via labor optimization, defined lane assignments and adjusted receiving schedules.
• Facilitated daily meetings with purchasing to review open POs which reduced backlog and efficiently closed orders.

Boston, Massachusetts, US

• Supervised multiple shifts for e-commerce and third-party logistics company in 300K square feet facility. Led outbound operations which included picking, packing and shipping, assessing sales forecasts, and directing.
• Implemented lean processes and cross-training that increased units per hour volume by 8% while maintaining cost per unit within budget. Adjusted pick sequence, improved product IDs, and implemented 5s principles.
• Created workflow system for back-orders by date which identified order into location and time stamped.
• Turned around second shift performance through training and clarity of goals which achieved consistent operations of more than 95 percent of standard.
• Amended operations to adjust for variances and gaps that resulted in order fill rate of 99.7%. Increased error free fulfillment to 99.8%.
• Organized order resolution area using time-stamped locations and spreadsheet-log to effectively monitor progress.

• Managed daily operations of retail brick-and-mortar, to include over-the-counter and contractor sales, procurement of materials, deliveries, receiving, and inventory operations of warehouse.o Led warehouse staff with.
• Developed standard procedures for pick tickets, quality check procedures, size and color detail, and customer signatures, improving fulfillment processes and customer satisfaction.
• Negotiated pricing with three vendors to secure zero- and nominal-increase contract rates within first six months.
• Improved accounts payable methods and augmented sales revenues by developing third-party customer lines of credit.
• Improved fulfillment efficiencies and controlled inventory expenditures through quarterly accounting of merchandise and reconfiguration of locations by size, color, and common purchasing patterns.

• Promoted from Supervisor to Manager of 540K square feet 3PL distribution center with oversight of 14 client’s inventory and management. o Led 3 supervisors and 65 associates across three shifts in fulfillment and order.
• Nominated to GSI Safety Committee to head reduction initiatives in recordable OSHA injuries and accidents. Revised standard operating procedures and elevated employee safety awareness through specialized campaigns.
• Increased order processing efficiency by 10% through relocation of 80K SKU items.
• Controlled budget to 1% variance of indirect employee hours on 3,400 man-hour budget.
• Surpassed inventory accuracy goals through cycle counting and rapid inventory error correction; achieved 97.5% location accuracy rating and 98.5% unit accuracy rating.
• Chosen to lead distribution center startup and on-time opening in Reno, Nevada, heading warehouse design and layout along with hiring and onboarding of location staff.

- Oversaw shipping and receiving operations with annual freight budget of $250K, including warehouse management, inventory control, and international freight logistics.- Researched and implemented improved plant standard operating procedures and freight consolidation process, slashing costs by 50 percent through initiation of efficiencies.- Supervised.

Business/Commerce, General

Business/Commerce, General

Education record