Stephen Borders Email & Phone Number

Louisville, Ky, Us

Louisville, Ky, Us

Louisville, Ky, Us

Plant Manager – Derby Supply Chain Solutions | Louisville, KY Manage 3PL operation (s) providing daily support of client and customer requirements. Responsibilities include scheduling and receiving of client receipts, supervising outbound operations, ensuring customer orders meet service level agreements and order release dates, oversee product replenishment for multi-division production and inventory management. Oversee product fulfillment against General Electric Appliance purchase orders, monitoring release dates daily out of GEA Oracle database. KEY CONTRIBUTIONS• Executed change initiative, restructuring the receiving operation, by streamlining the flow, implementing new processes, establishing new procedures, and building a strong team.

Oversee daily warehouse operations and logistics to include receiving, shipping, inventory control, dock and delivery schedules and continued process improvement.

Winnipeg, Manitoba, Ca

Joined after-market distribution center to lead team of 20 in receiving, shipping, returns, and inventory control. Assumed complete oversight of operations in absence of the Warehouse Manager. o Achieved lean continuous improvement in shipping and receiving processes, OSHA safety regulations, inventory, kitting, and material handling processes. Observed and encouraged team member input to gain buy-in.o Utilized flex labor management to meet service level needs within budgetary constraints.o Audited received material for correctness and defects; directed inventories to cross-check reports with physical counts.KEY CONTRIBUTIONS• Demonstrated visible, on-the-floor leadership to reinforce policies, standards, and consistency. Turned around work culture that was previously non-existent, amid team of tenured associates.• Tracked KPIs and delivered feedback to achieve excellence in picking, packing, and receiving.• Reduced order irregularities by establishing quality metrics and audits for accountability, attaining a 99.7% shipping accuracy rate. Utilized flex labor to meet service level needs, achieving 99.6% on-time ship rate. • Improved dock-to-stock efficiency from 96% to 99.9% via labor optimization, defined lane assignments and adjusted receiving schedules. • Facilitated daily meetings with purchasing to review open POs which reduced backlog and efficiently closed orders. • Redesigned layout of shipping stations through FIFO best practices.• Conducted safety training which empowered team and promoted safety awareness in proper lifting techniques, PPE, lift truck guidelines, and glass handling toward zero-incident work site.

Boston, Massachusetts, Us

Supervised multiple shifts for e-commerce and third-party logistics company in 300K square feet facility. Led outbound operations which included picking, packing and shipping, assessing sales forecasts, and directing workflow of 25 associates. o Selected 5s Project leader as well as Safety Team leader for multiple shifts and operation areas. o Managed labor resources to meet and exceed client service level agreements; utilized Quiet Logistics to process orders, generate reports, and continually assess production, down time, attendance, overtime, and quality checks.KEY CONTRIBUTIONS• Implemented lean processes and cross-training that increased units per hour volume by 8% while maintaining cost per unit within budget. Adjusted pick sequence, improved product IDs, and implemented 5s principles.• Created workflow system for back-orders by date which identified order into location and time stamped.• Turned around second shift performance through training and clarity of goals which achieved consistent operations of more than 95 percent of standard. • Amended operations to adjust for variances and gaps that resulted in order fill rate of 99.7%. Increased error free fulfillment to 99.8%.• Organized order resolution area using time-stamped locations and spreadsheet-log to effectively monitor progress.

Managed daily operations of retail brick-and-mortar, to include over-the-counter and contractor sales, procurement of materials, deliveries, receiving, and inventory operations of warehouse.o Led warehouse staff with accountability for interviewing, hiring, training, evaluating, disciplining, and terminating in order to maintain high standards of operations. KEY CONTRIBUTIONS• Developed standard procedures for pick tickets, quality check procedures, size and color detail, and customer signatures, improving fulfillment processes and customer satisfaction.• Negotiated pricing with three vendors to secure zero- and nominal-increase contract rates within first six months.• Improved accounts payable methods and augmented sales revenues by developing third-party customer lines of credit.• Improved fulfillment efficiencies and controlled inventory expenditures through quarterly accounting of merchandise and reconfiguration of locations by size, color, and common purchasing patterns.

Promoted from Supervisor to Manager of 540K square feet 3PL distribution center with oversight of 14 client’s inventory and management. o Led 3 supervisors and 65 associates across three shifts in fulfillment and order resolution for business-to-business and consumer orders.KEY CONTRIBUTIONS• Nominated to GSI Safety Committee to head reduction initiatives in recordable OSHA injuries and accidents. Revised standard operating procedures and elevated employee safety awareness through specialized campaigns. • Increased order processing efficiency by 10% through relocation of 80K SKU items.• Controlled budget to 1% variance of indirect employee hours on 3,400 man-hour budget.• Surpassed inventory accuracy goals through cycle counting and rapid inventory error correction; achieved 97.5% location accuracy rating and 98.5% unit accuracy rating.• Chosen to lead distribution center startup and on-time opening in Reno, Nevada, heading warehouse design and layout along with hiring and onboarding of location staff.• Drove lifecycle of Storage Footprint Project; maximized space of 106K locations by replacing bin size and improving capacity which gained 20% yield on location capacity.

- Oversaw shipping and receiving operations with annual freight budget of $250K, including warehouse management, inventory control, and international freight logistics.- Researched and implemented improved plant standard operating procedures and freight consolidation process, slashing costs by 50 percent through initiation of efficiencies.- Supervised department staff, assigning personnel to specific stations during shifts, determining staff requirements, heading recruitment efforts, and coordinating schedules to meet logistics requirements.- Developed and maintained regional distribution networks and worldwide warehouse centers.- Analyzed work orders, invoices, and demand forecasts daily to estimate shipping, storage, and delivery requirement to create employee schedules and resource allocation requests.- Negotiated and procured freight access and permits throughout North and South America, Europe, Asia, and Africa, travelling throughout to learn customs requirements from foreign consulates.

Business/Commerce, General

Business/Commerce, General

Education record