Stephen Whitlock Email & Phone Number

Hartford, Ct, Us

Delivery lead for a team of cloud engineers providing IaC-based cloud enablement solutions following agile methodologies for delivery of AWS migrations.- Collaborated with Enterprise Architecture, Solution Architecture, and application delivery teams to help deliver packaged infrastructure cloud services to enable cloud migrations and app deployments.- Drove process improvements such as cloud demand intake, organizational change management, and customer facing documentation.- Successfully delivered foundational capabilities such as account and VPC automation, AWS Service Catalog product development, and EC2 Image Builder Pipeline for AMI customization.- Instrumental in facilitating collaboration between the public cloud team and the private cloud team to enable automation which allowed the migration team to migrate a full application portfolio into AWS primarily based on EC2.

Hartford, Ct, Us

- Delivered migration of data analytics compute platform from on premise to AWS reducing provisioning time from 6 months to 2 days while providing additional flexibility to properly size workloads to environmental specifics. - Operationalized AWS compute and storage platforms for EC2 and S3 including governance, risk, and security considerations, operational support model, KMS encryption considerations, IAM management considerations, troubleshooting, and optimizations, and Storage Gateway for migration of data from on premise to S3.

Hartford, Ct, Us

- Delivered initiative to re-platform risk and data analytics platforms from on-premise physical to cloud-based solution based in IBM SoftLayer resulting in retirement of several hundred physical servers and introduction of variable cost model to LOB team resulting in 10% annual savings.- Played key role in organizing, structuring, and executing enterprise server migration of 3,000 servers resulting in over $2M annual savings, 500 decommissions, and 900 migrations.

Teaneck, New Jersey, Us

Solution architect and delivery lead for various client initiatives- Provided solution architecture and execution for pivotal application remediation initiative of $50M+ desktop transformation program of a Fortune 500 insurance and finance company by guiding and driving execution of 25 application support towers through testing and remediation activities, developing end to end processes, managing a core project team for delivery of 1200+ SCCM deployment packages and 2000 MS Office file conversions.- Led High Availability (HA) assessment of 100+ business critical applications and platforms for Fortune 500 insurance and finance company by developing the delivery approach, analyzing robustness of HA implementations, and providing all findings and recommendations to the client.

New York, Ny, Us

Oversight of server, network, and desktop engineering operations for US region supporting 3,000 users in 15 office locations with 100+ servers and 40+ routers including Windows, SharePoint, SQL, Cisco and Juniper equipment. Managed $5M budget and 10 member staff. - Achieved 50% annual cost reduction by outsourcing volume printing operations. Developed business case and project framework. Provided financial analysis, roadmap, and communications to senior management, metrics reporting, and issue ownership/resolution. - Stabilized and developed support model for key business unit’s B2B application providing a more robust platform for the customer-facing environment. Worked with business to develop requirements. Developed solution proposal and managed project team for implementation. - Developed formal change management procedure based upon ITIL change management process and coordinated with business to establish maintenance window for changes.- Implemented customized dashboard view for SLA monitoring and associated processes to improve workflow of incident management and enhance service delivery. - Worked with Desktop Support Manager and Help Desk Manager to develop and formalize the escalation process governing the overall operations support group. Always focused on supporting the business by providing solutions at a lower cost by implementing technical solutions such as storage consolidation, server virtualization, migration to cloud-based secure file transfer, and outsourcing volume printing.

New York, Ny, Us

Program manager for global desktop standards, SMS and global Exchange email support. Developed global technology roadmaps, handled technical escalations, and managed vendor and service provider relationships. - Achieved $500,000 yearly savings by consolidating an AS/400 Lotus Notes environment into a Windows server environment and decommissioning unused databases. Handled infrastructure architecture, communications, risk mitigation, and metrics reporting.- Architected and managed global Lotus Notes to Exchange 2003 migration.

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