Stephen Huggins Email & Phone Number

United States

United States

Marietta, Georgia, United States

• Central point of communication for corporate office, market team and stores ensuring proper follow up and implementation
• Assists with administrative aspects of calendar management, event planning, and travel
• Serves as customer and associate liaison by acting as a resource for policy clarification and procedural queries
• Compiling and reconciling data; creating and maintaining reports
• Researches and assists with HR transactions across multiple platforms
• Maintain all HR files for salaried store management

Marietta, Georgia, United States

• Responsible for all daily back office operational functions and detailed procedures for retail store operations
• Generated, compiled, reviewed and distributed daily and weekly store reports
• Processed all retail corrections, merchandise orders, store use items
• Verified warehouse receivables and maintained inventory control for internal auditing
• Paid expense invoices and maintained all detailed records for internal auditing
• Inventoried and ordered all store use supplies

Atlanta, Georgia

• Served as liaison between store and customers.
• Provided store-wide customer service and additional support to store’s return desk.
• Managed account payments and provided accurate information regarding status of orders.
• Assisted in expediting merchandise for special orders.
• Aided management of all customer-ordered and professional installation projects
• Oversaw and fielded all incoming store calls.

Atlanta, Georgia

• Managed processing of all defective and returned merchandise to collect vendor credits.
• Managed and maintained out-for-repair work orders for damaged returns and in-store stock.
• Assisted donation and distribution of non-sellable merchandise to various local charities.

Atlanta, Georgia

• Supervised team of associates and managed all computer room and vault general duties.
• Managed financial opening of store and front-end register on daily basis.
• Oversaw cash-limits for registers and processed all register tills for daily deposits.
• Troubleshot and maintained store’s computer/register software and hardware.
• Administered all hourly associate timekeeping corrections and reporting.
• Facilitated ordering and inventory of all store-use expense items.

Atlanta, Georgia

• Maintained and provided IT support for every store PC.
• Handled incoming Level-2 Call Center troubleshooting for PC/LAN and software.
• Coordinated customer-interface service systems with numerous in-store departments, including, millwork, kitchen design, deck design, paint, special services, and appliance ordering.
• Led and managed new associate training.

Chicago, Illinois

• Served as liaison between store and customers.
• Provided store-wide customer service and additional support to store’s return desk.
• Managed account payments and provided accurate information regarding status of orders.
• Assisted in expediting merchandise for special orders.
• Aided management of all customer-ordered and professional installation projects
• Oversaw and fielded all incoming store calls.

Atlanta, Georgia

• Functioned as liaison between all stores and expense vendors.
• Assisted with managing store-use vendors to ensure accuracy and on time delivery of office supplies, janitorial supplies and waste management services.
• Performed daily follow-up and completed store inquiries.

Atlanta, Georgia

• Managed audits, mailing all expense vendor checks, and filing copies.
• Research of clerk discrepancies, record and communicate to management and follow up of all corrections

Austell, Georgia

• Oversaw opening and closing of register and all customer transactions.
• Managed identification of all merchandise without tags or labels.
• Performed general customer service and assisted with front end security.