Passionately customer-focused sales management professional with strengths in the ability to train, coach and motivate a professional commissioned sales team, interface with superiors, colleagues and customers, and be a hands-on manager leading by example. Recent positions include Auto Dealership General Manager, New and Used Car Sales Manager, Business Development Sales Manager, Internet and eBay Sales Manager. I possess sound analytical, verbal and written communication, presentation and interpersonal skills, strong analytical and quantitative abilities, proactive problem-solving skills and attention to detail, excellent computer proficiency, and the proven ability to develop and implement a sales training process. I've delivered results in several areas that include increased sales volume, gross profit and market share, reduced expenses, and improved customer satisfaction. The value I bring to any organization is my ability to identify and capitalize on revenue generating opportunities and be a tenacious, yet tactfully persistent problem solver with the expertise to make an immediate impact. I am accustomed to a fast pace with multiple assignments and competing agenda, fulfilling priorities while consistently maximizing business opportunities, relationships and profits. I also bring integrity, loyalty, enthusiasm, determination and dependability. My education includes a B.A.from Rutgers University. On a personal note, I've been married to my college sweetheart for over 30 years.Specialties: Developing and implementing a professional sales training process resulting in improved customer satisfaction and reduced employee turnover. Monitoring and utilizing a CRM database tool. Consultative negotiating and closing, goal setting, team building, process improvement, sales management, used inventory management & marketing, internet processes & marketing, increasing advertising effectiveness, improving gross profit, expense budgeting, and PRODUCING RESULTS!