Continuous improvement is at the forefront of my role, whether it is for our team of expert recruiters or for our corporate services team members. Seeking to ensure a great experience for clients and candidates, through the services provided by our professional and experienced colleagues in the USA, Canada, and Mexico. Our skilled team of experts match great candidates with great opportunities with great clients. We are firm believers that the right job can transform a person’s life and the right person can transform a business. At Hays we are passionate about people!Hays is the expert at recruiting qualified, professional and skilled people worldwide. We operate across the private and public sectors, dealing in permanent positions, contract roles and temporary assignments. Hays operates in 33 countries across 20 specialisms. Last year our experts placed around 67,000 people into permanent jobs and more than 220,000 people into temporary and contract assignments. With our local market knowledge and global reach, we better understand recruitment needs and make the perfect match. In the USA and Canada we place thousands of candidates every year, through our expert teams located throughout the US, Canada, and Mexico. Hays provides expert services for clients and candidates, with a strong focus in four disciplines: Technology, Construction & Property, Life Sciences, and Accounting & Finance. Working for your tomorrow means exactly that! Hays will partner with you, as a trusted advisor, to help you find the right people for your business, or to find the right role for you, in the type of business you want to work for!We attract the best candidates, make the best match and provide the best industry expertise, delivered through our commitment to service excellence, and with the personal touch that discerning candidates look for. Follow us here: www.linkedin.com/company/hays/ and for more information visit www.hays.com

Providing Management Consultant services in business transformation, consulting, business and organizational change management, program and project management, managed services, applications and software development, and technology change.Strong focus on business value realization, attaining the ROI, and delivering desired business outcomes. Provide support to RFP creation, review, response creation, proposal review and evaluation, along with contractual and commercial terms review and negotiation.Significant experience across multiple industries, disciplines, and competencies:Retail, Publishing, Public Sector, Pharmaceuticals, Consumer Products (CPG), Energy, Utilities, Medical Devices, Life Sciences, Aerospace & Defense, Communications, Manufacturing - Automotive, Transportation - Distribution, Insurance - Banking - FS, Beverages, Media and EntertainmentBusiness Transformation, Value Realization, Technology Deployment, Hands-on Leadership, Leading Through Change, Bottom Line Impact & ROI, Program / Project Management, Developing Global Talent, Team Building & Development, Improving Business Effectiveness, Leveraging Global Delivery Models, C-level & Board-level Representation

Head of Business and Organizational Change Management teams that collaborate with client companies to prepare business for change in digital, ERP, SaaS, and cloud based services; with strong focus on customer experience and client’s desire to accelerate implementation through leveraging ‘App-based’ technologies and ‘Agile-like’ approach to implementation.Directly involved in sales process, contributing to overall proposal; including all aspects of estimating time and effort, developing commercial models, and negotiating contracts and statements of work. Presents to and engages with C-level during orals and contract negotiations.Full oversite for execution of services assigned to team, including quality and margin realization / improvementEstablish/maintain close relationships with client during pursuit process and throughout delivery; regularly presenting and reporting to client C-level and Senior Executives.Responsibilities also included developing value propositions, go-to-market activities, and talent management, retention, and recruitment. Utilities, Energy, Distribution, CPG, Chemicals, Media & Entertainment, Public Sector, Agriculture, Automotive, Manufacturing, Pharmaceuticals, Beverages, Medical Supplies, Retail

Led global teams of up to 100+ resources delivering large-scale business transformation initiatives that leverage ERP solutions, e.g. SAP. Oracle. Led multi-disciplined teams working across multiple technologies with significant integration challenges. Teams delivered and supported applications and landscapes.Significantly involved in sales and sales support initiatives, specifically in large-scale ERP business transformation pursuits; presenting to C-level and Senior Executives.Participated in commercial and contractual negotiations.Energy – Oil Field Services, Publishing, Global Content Management & Workflow, Media & Entertainment, Utilities

Led NA Business Consulting Practice with focus on business development and delivery of new innovative Business Process automation solutions that leveraged software and improved end-to-end business processes. Team installs, configures, and customizes solution, per client requirements, including integration with client applications, including ERP.Significant involvement in sales activities across broad range of customers and sectors. Developed NA Partner network; collaborated to create innovative client-facing solutions for cloud services (Redwood RunMyJobs).Utilities, Manufacturing, Natural Resources, Retail, Energy, Industrial, Aerospace, Food Distribution, Consumer Products

Significant involvement during sales process in developing/presenting value propositions with strong focus on revenue retention and expansion. Head of global team of 700 resources (NA 300, UK 300, India 100) delivering c. $200M revenue. Led client-facing and corporate delivery activities, including mainframe, distributed, and cloud deployments.Improved integration of core outsourcing solution, i.e. greater use of Analytics and Management Information. Turned around problematic projects and relationships.Implemented enhanced program/project management methods and governance model.Established and expanded SAP ERP Practice; created Applications Development Solutions Group; implemented SOA framework.Established first offshore development team in India; enabled deployment of Integrated Global Delivery Model.Utilities, Insurance, Banking

Headed-up NA SAP Practice of 600 resources (NA: 500, India: 100) with $120M P&L. Managed all SAP delivery, including Consulting, Solutions Integration, Applications Managed Services, Sub-contracting, and Outsourcing/Hosting.Turned around declining practice; reduced attrition; stabilized failing engagements; improved delivery processes and controls.Increased focus on BI and Analytics resulting in development of improved value propositions.Retail, Utilities, Food Manufacturing, Distribution, Beverages, Medical Devices, Manufacturing

Heavily involved in pre-sales activities, including solutioning, client presentations, business case development, and contract and commercial negotiations. Progressed through multiple promotions to EVP (NA Board-level).Headed delivery team of 500 SAP resources (NA: 400 resources, Malaysia: 100 resources) focused on all aspects of business transformation initiatives across NA, including 35 SAP programs/projects varying in size from $250K – $10M).Core delivery teams of Business Consulting, Systems Integration, Organizational Change Management (OCM), and Managed Services.Direct contributor to business growth from $2M to $260M+ in 36 months, prior to company being acquired by HCL. Initiated and effectively deployed enhanced project management disciplines, with strong focus on delivery excellence.Key contributor to business development, throughout entire sales process.Deployed new project initiation process; enabled rapid PMO start-up and project lead focus on key client project launch activities. Utilities, Aerospace & Defense, Manufacturing, Public Sector, Airlines, eCommerce, Retail, Pharmaceuticals, Railroad, Waste Management

Direct support to sales process, including client presentations, commercial models, and contract negotiations. Led major programs/delivery teams of up to 120 resources. Progressed, through multiple promotions to COO (US Board-level).Headed -up launch of foundation program in United States. Expanded small initial engagement to multi-year program, multi-business unit program. Program Director for multiple concurrent projects at world’s largest global beverages company (CPG), including SAP and Hyperion.Led electric deregulation for largest US utility, including major business reorganization and transformation initiatives.Utilities, Beverages, Property Management, Pharmaceuticals, Food Manufacturing, Healthcare Services

Provided consultant services to various organizations, primarily in area of business transformation and IT systems implementation, including companies in building, government, printing & publishing, and utilities.

Started as Assistant Consulting Manager in internal consultancy and later promoted to Consulting Manager. Team of c.30 consultants (20 in UK and 10 in Leesburg, VA) that provided internal management consultancy services to business, primarily in relation to business process design, organizational change management and training. Supported implementation of worldwide billing system in UK, Germany, France, US, and Mexico.