I love genuine and meaningful conversations. The ones where you get to peel off some of those layers of the onion, so to speak. As we all are unique and certainly complex. I believe you can learn something form everyone, usually ALOT, if you are interested enough.In this spirit - I welcome a virtual coffee invitation to anyone in my wider network. If you resonate with this sentiment, let's have a chat and see what we learn!As a leader, my approach is defined by: - Curiosity- Strategic prioritising- Creative solutionsThis starts with listening. Listening to what is REALLY being said. Behind the words. What the real challenge and/or limiting belief is. Combine this with a healthy dose of emotional intelligence and genuine curiosity and you will learn a lot, from anyone.Then my efforts are poured into nurturing my team: identifying and celebrating their strengths strengths, creating a tailored focus/environment, providing challenges and tools for improvement.As a highly driven individual, I have consistently demonstrated my commitment, ambition, and passion for developing people and achieving results throughout my career. Notably leading a large multi discipline team turning over +£4mil per annum through strategic planning, culture change and personalised coaching.Starting in hospitality in 2012, I quickly achieved the role of General Manager in 2016, handpicked to transform a failing site 2 years later, before being entrusted to manage a flagship site in 2021.To challenge my adaptability, I transitioned into the retail sector in 2023, specifically luxury watches and jewellery. Supporting the Showroom director in rebuilding the team to maximise flexibility in approach to meet client and brand partner's expectations. Coaching and developing the team in delivering exceptional client experience, increasing the average sale price and developing long-lasting relationships.Now, leading the implementation of an ambitious growth plan for a new luxury watch service centre. Leading the multi discipline team by aligning on our common goal and empowering the individuals to take decisions.