Chief Operating Officer
CurrentDelta Consulting Group is a consulting firm focused on dispute resolution, project advisory, and risk mitigation. As a transformative leader reporting directly to the CEO and President, I collaborate with practice and operational leaders to develop and execute Delta's global strategic plan. This plan is designed to enhance operational efficiency and exceed growth objectives. My responsibilities encompass managing daily operations across multiple departments, including Accounting/Finance, Facilities, Human Resources/Recruiting, Information Technology, and Marketing/Business Development. In partnership with practice area leaders, I am instrumental in developing and implementing business development and client engagement strategies that significantly contribute to the company's overall growth goals. Additionally, my role involves shaping company policies, decision-making processes, problem-solving, and establishing performance metrics and evaluating outcomes, taking swift action as needed.Key Accomplishments:• Contributed to a 15% increase in top-line revenue in the first year.• Developed and led departmental and individual strategic plans.• Spearheaded Delta’s "People First" initiatives.• Developed and led Delta’s cybersecurity initiatives, including new policies, procedures, and guidelines.• Created new enterprise reports for improved accountability and business management.• Enhanced resource planning and scheduling procedures to increase utilization, leverage, and profitability.• Led the annual budgeting process.• Played a key role in corporate development.• Served as a member of Delta’s Strategic Advisory Board.• Directed the firm-wide deployment of Salesforce.com.