Stephen Yontz Email & Phone Number

Nashville, Tn

- Optimize the patient experience in conjunction with the practice’s success through process improvement initiatives within all departments including marketing, billing, sales, patient care and supply chain management.- Profitable in year one even throughout the COVID-19 pandemic, due to strategic cost cutting, efficient marketing & sales, and continuous process improvement.-Implemented a new price structure that increased billable insurance dollars and hearing aid margins by as… Show more - Optimize the patient experience in conjunction with the practice’s success through process improvement initiatives within all departments including marketing, billing, sales, patient care and supply chain management.- Profitable in year one even throughout the COVID-19 pandemic, due to strategic cost cutting, efficient marketing & sales, and continuous process improvement.-Implemented a new price structure that increased billable insurance dollars and hearing aid margins by as much as 40%.- Maximized the sales strategies through a repeatable process driven approach and sales coaching, resulting in 10% close rate increase.- Developed a lease to own program as initiative to increase revenue streams and help those patients needing financial assistance. Show less

Greater Nashville Area, Tn

- Founded, designed, developed and implemented an ecommerce TeleHealth hearing healthcare practice, in order to make hearing care more accessible, affordable and desirable to the tens of millions of American's who need it but won't seek help.- Cold called across America and pitched my vision, in order to build a team of 500+ Audiologists, who provide personalized, complete and professional care to our patients.- Direct marketing, sales & patient care teams, in order to… Show more - Founded, designed, developed and implemented an ecommerce TeleHealth hearing healthcare practice, in order to make hearing care more accessible, affordable and desirable to the tens of millions of American's who need it but won't seek help.- Cold called across America and pitched my vision, in order to build a team of 500+ Audiologists, who provide personalized, complete and professional care to our patients.- Direct marketing, sales & patient care teams, in order to efficiently market and sell discounted leading brand hearing aids to potential customers, facilitate the sales, and connect the customer with a telehealth hearing care provider to dispense, fit & maintain the instruments.- Develop and direct all business processes including but not limited to marketing, sales, logistics, human resources, patient care and finance. Show less

Greater Nashville Area, Tn

- Optimize the patient experience in conjunction with the practice’s success through process improvement initiatives within all departments including marketing, billing, sales, patient care and supply chain management.-Reduced annual expenses and COGS by a total of $150,000K through negotiations with our suppliers and cancellation of several wasteful service contracts.- Profitable in year one even throughout the COVID-19 pandemic, due to strategic cost cutting, efficient… Show more - Optimize the patient experience in conjunction with the practice’s success through process improvement initiatives within all departments including marketing, billing, sales, patient care and supply chain management.-Reduced annual expenses and COGS by a total of $150,000K through negotiations with our suppliers and cancellation of several wasteful service contracts.- Profitable in year one even throughout the COVID-19 pandemic, due to strategic cost cutting, efficient marketing & sales, and continuous process improvement.-Implemented a new price structure that increased billable insurance dollars and hearing aid margins by as much as 40%.- Maximized the sales strategies through a repeatable process driven approach and sales coaching, resulting in 10% close rate increase.- Developed a lease to own program as initiative to increase revenue streams and help those patients needing financial assistance. Show less

Greater Nashville Area, Tn

- Build intuitive, user friendly Excel models, in order to provide Sales and Operations team managers with repeatable instruments for tracking key performance metrics, promoting efficient, targeted objectives and effective reporting at the corporate level- Search out errors in current models, in order to minimize skewed data sets and reporting, ensuring the integrity of company performance measures and providing accurate results to be utilized in critical data driven decisions -… Show more - Build intuitive, user friendly Excel models, in order to provide Sales and Operations team managers with repeatable instruments for tracking key performance metrics, promoting efficient, targeted objectives and effective reporting at the corporate level- Search out errors in current models, in order to minimize skewed data sets and reporting, ensuring the integrity of company performance measures and providing accurate results to be utilized in critical data driven decisions - Maintain close relations to and hold meetings with Sales and Operations management, in order to collectively determine more effective reporting methods and communicate discrepancies in data sets, resulting in improved analytical processes Show less

Nashville, Tn

- Within first four months with company - recipient of Amplifier Award, honor extended to only one outstanding individual out of all 750 employees at Nashville location- Forecast individual quarterly sales and manage my pipeline through a self built, thorough Excel Model capable of reporting all key metrics and organizing account information (unresolved opportunity by batch, closed deals by batch, open accounts, percent of deals lost, accounts by sales stage, etc.) with a simple data… Show more - Within first four months with company - recipient of Amplifier Award, honor extended to only one outstanding individual out of all 750 employees at Nashville location- Forecast individual quarterly sales and manage my pipeline through a self built, thorough Excel Model capable of reporting all key metrics and organizing account information (unresolved opportunity by batch, closed deals by batch, open accounts, percent of deals lost, accounts by sales stage, etc.) with a simple data extract from CRM, supporting accurate measures of pacing , reporting of company revenues at the corporate level, and efficient sales targeting.- Began training new hires within my second month with ServiceSource, sharing my forecasting techniques with the next generation of Sourcers, in order to promote accuracy of company wide data and higher achieving sales representatives - Manage over 800 accounts for Blackboard Inc., providing sales solutions and continued customer service, in order to build lasting relationships with Blackboard’s current customer base- One of few reps, if not the only, on Blackboard’s team working directly with Blackboard sales to add product to existing accounts, increasing recurring revenues and maintaining relationships that would otherwise diminish in time Show less

Nashville, Tennessee

- Tutor face to face, through an online whiteboard and video, a nationwide client base of high school and college students in various levels of mathematics, leading these individuals toward significant improvements, motivation, understanding and successes within school work and career pursuits

Charlotte, North Carolina Area

- Top ranked Charlotte, NC math and physics tutor- Privately tutor a large client base, as the leading tutor of high school and college level students in mechanical engineering concepts and various levels of mathematics, leading these individuals toward significant improvements in skills, motivation, understanding and successes within school work and career pursuits- Manage marketing and customer service through promotional efforts and social media, informing potential markets… Show more - Top ranked Charlotte, NC math and physics tutor- Privately tutor a large client base, as the leading tutor of high school and college level students in mechanical engineering concepts and various levels of mathematics, leading these individuals toward significant improvements in skills, motivation, understanding and successes within school work and career pursuits- Manage marketing and customer service through promotional efforts and social media, informing potential markets of my services and requesting continuous feedback from current clients, in order to adapt to growing needs, create a positive image for my business, and guarantee repeat customers- Personal URL: www.wyzant.com/tutors/math_physics_tutors Show less

Nashville, Tennessee

- Independently tutor an international client base of high school and college level students in mechanical engineering and business courses, statistics, excel modeling, and various levels of mathematics, ranging from basic algebra to higher-level calculus and differential equations, significantly improving the academic performance and personal motivation levels of all students I work with

Knoxville, Tn

- Prepared and delivered a lecture for each of the nine instrumentation experiments for ME 345, providing the students with pertinent knowledge necessary for successful completion of all laboratories, in order to allow them to progress as problem solvers, researchers and technical writers- Conducted each experiment and assisted the lab groups by taking questions, addressing issues, and providing effective solutions, leading students through each step of the experimentation… Show more - Prepared and delivered a lecture for each of the nine instrumentation experiments for ME 345, providing the students with pertinent knowledge necessary for successful completion of all laboratories, in order to allow them to progress as problem solvers, researchers and technical writers- Conducted each experiment and assisted the lab groups by taking questions, addressing issues, and providing effective solutions, leading students through each step of the experimentation process- Graded laboratory reports, providing the students with feedback, aiding in their development as effective engineers Show less

Knoxville, Tn

- Worked together with a team of five graduate and undergraduate students to perform heat transfer research for NASA, utilizing inverse analysis techniques to provide alternative methods for measuring surface temperatures on aircrafts in hypersonic flight.- Designed and constructed a radiant heater oven to be used in experimentation, providing the laboratory with the resources necessary to gather necessary data to be applied in inverse analysis mathematical models

Knoxville, Tennessee Area

- Tutored mathematics, for two years, with the University of Tennessee - Math Tutorial Center, leading students toward enhanced performance and, more importantly, increased confidence and passion for their work

Chickamauga, Ga

- Optimized venturi piping process on all working lines through data collection, analysis, and system modification, saving the plant over $60,000 per year in energy costs- Designed and drafted enhanced components and ancillary equipment to systems, in AutoDesk Inventor software, fulfilling a company vision of continuous process improvement, high quality production, and application of Six Sigma standards- Worked with the engineering team, improving and implementing system… Show more - Optimized venturi piping process on all working lines through data collection, analysis, and system modification, saving the plant over $60,000 per year in energy costs- Designed and drafted enhanced components and ancillary equipment to systems, in AutoDesk Inventor software, fulfilling a company vision of continuous process improvement, high quality production, and application of Six Sigma standards- Worked with the engineering team, improving and implementing system designs, resulting in increased production efficiency Show less

Knoxville, Tn

- Collaborated with a team of four engineering students in the research, development, design, and testing for a belt tracking system, to be implemented into new Lexmark printer models, improving product quality through belt wear and fatigue minimization- Designed for manufacturing, in AutoDesk Inventor software, a system prototype to be used in testing and data collection, in order to determine accurate input parameters for a control mechanism and mitigate instrument error-… Show more - Collaborated with a team of four engineering students in the research, development, design, and testing for a belt tracking system, to be implemented into new Lexmark printer models, improving product quality through belt wear and fatigue minimization- Designed for manufacturing, in AutoDesk Inventor software, a system prototype to be used in testing and data collection, in order to determine accurate input parameters for a control mechanism and mitigate instrument error- Collected and analyzed system response under varying input conditions to obtain critical instrument design characteristics- Presented methodology and results to the Lexmark corporate engineering team and submitted a thorough report on our process from research to testing phase, providing detailed information for use in Lexmark’s quality and efficiency improvement goals Show less

Memphis, Tn

- Collaborated with a team of thirty Skanska employees, as well as several subcontractors, managing the construction of LeBonheur Children’s Medical Center, ensuring that deadlines were met by hired labor and each project was completed in a timely manner without sacrificing quality of work, in order to secure profitability goals through project waste reduction- Logged and initialed for those completed Requests For Information (RFIs) on all MEP drawings, organizing all changes in design… Show more - Collaborated with a team of thirty Skanska employees, as well as several subcontractors, managing the construction of LeBonheur Children’s Medical Center, ensuring that deadlines were met by hired labor and each project was completed in a timely manner without sacrificing quality of work, in order to secure profitability goals through project waste reduction- Logged and initialed for those completed Requests For Information (RFIs) on all MEP drawings, organizing all changes in design characteristics, in order to minimize errors and the costs associated with rework - Processed part submittals, accounting for project inventory, in order to eliminate downtime associated with out of stock materials and costs incurred due to variations from forecasted project schedule Show less

Master'S Degree, Mechanical Engineering -Thermal And Fluid Mechanics

Activities and Societies: Engineering Graduate Student Association

Master Of Business Administration (M.B.A.)

Activities and Societies: Tennessee Organization of MBAs

Bachelors Of Science, Mechanical Engineering

Activities and Societies: American Society of Mechanical Engineers, Pi Tau Sigma - Mechanical Engineering Honors Society, National Society.

Minor Of Reliability Engineering, Mechanical Engineering

Activities and Societies: Pi Tau Sigma - Mechanical Engineering Honors Society Graduate Student Association for Engineers Tennessee.