Stephanie Gale Email & Phone Number

Western Sussex Hospitals NHS Foundation Trust merged with Brighton & Sussex University Hospitals Trust on 01/04/21. The new organisation is University Hospitals Sussex NHS Foundation Trust. I now lead a divisional training development & recruitment team that operates across Worthing, Shoreham, Chichester, Brighton and Haywards Heath sites covering approximately 2,000 colleagues.

Worthing / Chichester / Shoreham

Responsible for training and development within the division of Estates & Facilities. Divisional departments include Domestics, Portering, Catering, Estates, Laundry, Switchboard, Transport, Security and Accommodation and total approx. 650 substantive staff plus approx. 350 bank staff.Responsible for designing divisional Workforce Development Strategy with policies and plans for all associated work-streams. Devising bespoke training/development programmes including the F&E Supervisors' Academy and the F&E Managers' Academy (and teaching on both).Work with departmental managers to improve mandatory training and appraisal compliance. Access point for all staff to receive developmental training including IT skills, soft skills, Management courses, Apprenticeships, VRQs and Functional Skills.Close working relationship with departments to plan statutory training including Estate's HTM AP/CP courses, Catering's Food Hygiene, Porter's train the trainer - patient manual handling, Transport's CPC licence.Complete annual divisional training needs analysis, funding bids, attend funding panels, liaise with external training providers, manage training budgets.Divisional lead for Apprenticeships, Health & Wellbeing and annual Flu vaccination campaign. Active role in staff engagement initiatives.

Worthing / Chichester / Shoreham

Crawley

Founded in 1989 Rewards specialises in Apprenticeships, business skills training and adult community learning. Working both independently and with colleges, local businesses and community associations Rewards has office bases in England and Scotland.-----------Promoted during this period from Marketing and Recruitment Manager to company Director. Core responsibilities remained Marketing and Recruitment functions. Responsible for all aspects of Marketing including website, social media channels, printed media, advertising, branding, online reputation and communications with clients, internal and external events, exhibitions, new product development and sales support.Responsible for launching and subsequently running "AppJobs"; a recruitment service matching promising young individuals with employers seeking Apprentices.Schools & college point of contact and liaison.Stakeholder engagement with, amongst others, the National Apprenticeship Service, Skills Funding Agency, West Sussex County Council, JobCentre Plus, Catch 22 and Affinity Sutton. Customer relationship management of participating employers.Guest adviser at jobcentre plus providing career guidance, interview skills techniques and job search assistance to clients aged 16+.Management of targets, emerging trends, constant evaluation and improvement of processes and IT systems. Line manager responsibility for Marketing, Recruitment, Admin, Apprentices and work experience staff. As Director (and in my 10 years prior as a Senior Manager) I actively contributed towards business plans, strategy, Ofsted inspections, new product development, Quality Improvement Plan and Self Assessment Report.

Crawley

Design, creation and initial population of www.rewardstraining.co.uk website and ongoing maintenance of site.Printed media and PR: leaflets, brochures, flyers, folders, advertorials/editorials, newspapers/magazines/journals, PR for local Business Associations.Social media management: Facebook, Twitter, LinkedIn, Tweetdeck, Hootsuite, Instagram.Obtain marketing literature to compliment relevant national campaigns.Managing budgets, purchase orders, marketing plan & strategy.Planning school/college "Futures" events, awards ceremonies, employer (client) forums, National Apprenticeship Week events, Adults Learners Week events, Apprenticeship drop-in events, business exhibitions and open days.

Crawley

• Sourced new Crawley office premises, produced scaled layout plans• Recruited staff, completed all HR including job descriptions, interviewing and inductions• Responsible for drop-in training centre, environment, facilities and student welfare• Management of funding targets, Key Performance Indicators, Quality, audit work and budgets/finance• Understanding of, and adherence to, SFA, Ufi and LSC funding policies and guidelines• Development of student resources in line with Adult Literacy/Numeracy core curriculum• Staff supervision (Tutors, Admin, Reception, Recruitment staff and Cleaner), organisation, rota, training and development, performance management • Production of management reports, MIS and record keeping

Crawley

• Temporary position whilst plans were made for our own Crawley learning centre. • Research into the industry and set up Recruitment Division for company, specialising in placement programmes for 16- 18 year old Apprentices.• Took responsibility for employer engagement, whilst my colleague managed the young applicants.• Sought and arranged financial referral agreement with local Recruitment Agency.

Crawley, West Sussex

• 2 year secondment at Central Sussex College (now re-named as Crawley College)Responsibility to integrate new, public, learndirect training centre located within the College, with dual reporting line to both College Directors and Rewards Managing Director • Managerial responsibility for all learndirect operation within Central Sussex College• Responsible for drop in training centre, environment, facilities and student welfare• Management of funding targets, Key Performance Indicators, Quality, audit work and budgets• Understanding of, and adherence to, SFA, Ufi and LSC funding policies and guidelines• Organising and invigilating student tests for Adult Literacy/Numeracy and ECDL • Tutor support for adult literacy, numeracy and MS Office courses, development of student resources inline with Adult Literacy/Numeracy core curriculum• Staff supervision (tutors and admin staff), organisation, rota, training and development • Production of management reports, MIS, audit, observation of teaching & learning, business tender proposal• Working partnership with Northbrook College, Chichester College, Sussex Downs College and FE Sussex

Haywards Heath / Brighton

• Marketing responsibilities for Sussex offices. Liaison with, and support provided to, London and Scotland offices• Working relationship with Haywards Heath College, UFI/learndirect, West Sussex Adult Education, City College• Management responsibilities for Marketing Assistant, Reception team and Telemarketing team• Recruitment (creating job descriptions through to appointment), training / developing of new staff • Promotion including newspapers, radio, direct marketing, bus advertising and exhibitions • Development of a unified, consistent corporate image and associated branding • Production of Marketing Communications Plan and responsibility for Marketing budgets of 4 cost-centres• Daily management and tracking of individuals (enrolments, completions, achievers, withdrawals) using company database and tutor administration area of the on-line learndirect system, improving data management• learndirect advisor at Jubilee Library and Patcham Library in Brighton, offering advice and on-site enrolments

Haywards Heath

6 month project to complete a feasibility study re setting up a new, shared adult education facility • Project Manager to, and member of, the Network 8 Post 19 Adult Education Steering Group, for college consortium made up of Crawley College, Haywards Heath College, Northbrook College, West Sussex Adult Education, VT Careers Management, Connexions, Worklearn, and West Sussex Learning Partnership • Market Research – 70,000 questionnaires in local paper. Data analysis and feedback report produced• Located suitable premises, produced scaled plans for potential office layouts etc. • Calculated associated capital costs, predicted revenue and expenditure for the first 2 operating years• Created training schedule for courses, potential staff organisation charts, produced staff job descriptions• Endorsement from Town Mayor and local MP following face-to-face project briefingsOutcome – Proposal to proceed was agreed by all stakeholders and supported by local Town Mayor and MP and passed to the Learning Skills Council to secure the necessary funding.

Brighton

• Taught “The ECDL”, “Practical Computing” and “Bitesize” computer courses to adult learners• Provided support and advice to students of all abilities, ages and learning styles• Administered practice/official tests, invigilated and marked tests • Completed enrolment paperwork and provided full induction (groups or singularly) of new students

Haywards Heath

Project task: To introduce and manage a new I.T Training course in its entirety• Recruited, inducted and supported over 250 students throughout their learning experience• Managed the day-to-day running of courses; providing administrative support to tutors and students• Internal and external liaison with Colleges, Government funding authorities and students• Wrote and delivered supporting computer training materials and student newsletters• Designed and produced all administrative documentation in order to fulfil internal and external audits• Created and maintained a student database and managed a distance-learning e-mail help line• Organised marketing strategy, designed and placed adverts• Administered, invigilated, marked and completed documentation for student exams• Gained approved status by LCCI and BCS as exam marker and invigilator • Collaborated with colleagues and external contacts in order to keep records of Government funding and ILA’s (Individual Learning Accounts)

Level 7 Advanced Diploma In Strategic Learning And Development

Senior People Professional L7 Higher Apprenticeship

Level 5 Diploma (Chartered Manager), Management And Leadership

Bachelor Of Arts With Honours (B.A. Hons), Business Studies, 2:1

Level 5 Higher Apprenticeship, Operations/Departmental Manager, Distinction

Ptlls (Preparing To Teach In The Lifelong Learning Sector) Level 4

City & Guilds Level 3 Adult Literacy Subject Support Specialist 9483

Ismm (Institute Of Sales And Marketing Management) Level 3 Diploma

Open University Certificate (Equiv To Hnc), Natural Sciences (Physics, Chemistry, Earth Science, Biology)

Ncfe Level 4 Diploma (X3), Social Media Marketing And Online Reputation Management / Digital Marketing / Foundation Photoshop, (All Three Passed With Distinction)