Functioned as an on-campus adjunct professor at Onondaga Community College from Fall 2022 to Spring 2024, I had the opportunity to teach a variety of courses, including Interpersonal Communication, Intro to Communication and Public Speaking. In this role, I facilitated engaging and informative classes, covering topics such as effective communication strategies, interpersonal dynamics and public speaking techniques.

Functioned as asynchronous adjunct professor at SUNY Oswego from Fall 2022 to Spring 2024, I had the opportunity to teach Consumer Relations and Digital media, and Event Planning

Developed written success stories of current or graduated Say Yes scholars and laid out quarterly e-newsletters on the Mailchimp platform. Prepared and scheduled weekly social media posts; monitored and shared relevant social media posts from community partners. Maintained a social media calendar. Maintained social media and email analytics. Designed graphics for social posts, printed materials and email content.

Responsible for all communication efforts and marketing and promoting exhibits, events, and offerings at the museum to ensure maximum exposure and visibility. I worked on technical writing, comprehensive strategic planning, daily attention to social media and website, traditional media management, and fundraising support. In addition, I provided extensive internship programming, STEM education curriculum support, and internal communication strategy and dissemination. Responsible for conducting and participating in press interviews, producing talking points, presentation creation and execution, and organizing internal and external meetings with stakeholders and staff.In my additional role as a graphic designer, I was responsible for all day-to-day graphic design, including (but not limited to) in-museum physical signage, museum-wide templates for consistent messaging, social media graphics, newsletters, mailers, and digital signage. In addition, larger-scale projects that were out of my scope were strategically coordinated with local printers using specs and content suggestions for the successful production of materials.This role included paid social media strategy, nonprofit and museum trend exploration, paid advertisements, in-depth planning with local journalists, Google Analytics, keyword research, and content curation.

Attended monthly meetings and supported public relations initiatives. Provided social media and email support. Designed and printed materials for concerts.

Used web-based client resource management (CRM) platform to call contacts of anyone diagnosed with COVID-19, determine exposure, assess symptoms, refer for testing according to established protocols, and provide them with instructions for isolation or quarantine. In addition, I provided training support for 30 new hires, including onboarding information, walkthroughs, theoretical underpinning, and mock interviews.I maintained strict confidential treatment of all coworkers, contacts, and cases adhering to HIPPA laws. During my time as a Case Investigator, I communicated with thousands of individuals who needed support, going above and beyond to ensure maximum comfort and support for the community.

Used web-based client resource management (CRM) platform to call contacts of anyone diagnosed with COVID-19, determine exposure, assess symptoms, refer for testing according to established protocols, and provide them with instructions for quarantine.

Produced social media content and graphics. Provided paid social media support. Designed website through Wix. Attended in-person events for photography.

Conducted in-depth company and photography industry research. Created collateral. Administrated community outreach. Provided public relations insight. Administered social media content. Provided SEO strategy and expertise.

Built content strategies around buying and selling hardware and services. Contentstrategies include: social media analysis and creation, building web pages and modules for products and services, press release writing and distribution to media lists, direct mailer content creation, inbound and outbound marketing, and influencer SEO strategy. Additionally, I aided in the execution of a 600-person NY Tech Summit event held at Turning Stone Resort & Casino (www.NYTechSummit.com).

Contacted and built relationships with online influencers and developed outreach campaigns while concepting, outlining, and drafting outreach collateral, outreach emails, and contributor articles.

Lead and contributed to semester-long campaign creating 1,500 student impressions supporting childhood cancer research.

Guided beginner students through Adobe programs (Photoshop, Illustrator, and InDesign). Provided students with solutions and suggestions to enhance design skills. Allowed 24/7 design consulting for class submissions.

For two years of incoming freshman years. Planned and implemented a one-day 350-person orientation event for incoming freshman at SUNY Oswego. Analyzed previous years successes and failures. Ordered merchandise and invitations. Provided campus tours and presentations, and day-of facilitation.

Acted as the principal administrative officer of the PRSSA National Committee. Served as liaison with PRSSA Advisers. Organized the agenda and programs for the annual meetings and PRSSA National Assembly meetings. Regulated Chapter development and conducted weekly reports.

Defined project and company vision, strategies and tactics. Organized appearances, meetings, and lectures to increase public awareness. Planned and organized internal and external events. Acted as communications liaison for the communication department.

Cleaned and maintained the beverage area, display cases, equipment, and order transaction area. Cleaned and prepared various foods for cooking or serving. Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash. Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators. Consistently adhered to quality expectations and standards.

Counseled undergraduates regarding educational and professional goals. Defined project and company vision, strategies and tactics. Evaluated and managed new strategic advertising opportunities.

Planned and organized ribbon cutting and other special events. Designed web and other content, including weekly articles and promotional materials. Designed unique print materials, including advertisements, invitations, and posters. Adhered to all corporate brand guidelines when preparing graphic materials. Assist in the research for future projects.

Answered Amazon customers' questions regarding products, prices and availability. Emphasized product features based on analysis of customers' needs. Acted as customer liaison between SUNY Oswego and Amazon. Collaborated with other students to increase Amazon viability. Used networking opportunities to create successful, on-going business relationships. Scheduled and attended two promotional events.

Fostered partnerships with other community organizations to address substance abuse in area schools in outreach materials and presentations. Designed unique print materials, including advertisements, brochures and logo designs.

Greeted guests and sat them at tables or in waiting areas. Observed diners to anticipate any additional needs and respond to requests. Served residents and guests during meal times with speed and efficiency. Set tables with clean linens, condiments, and other supplies. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.

Updated company style guide and enforced compliance with internal staff. Proofread and reviewed all electronic content for correct grammar and adherence to house style. Trained and oversaw a personally hired staff.

Adhered to recipe and presentation standards for specialty coffee drinks. Cleaned equipment, disposed of waste, closed registers and carried out other closing duties. Weighed, ground and packed coffee per customer orders. Maintained calm demeanor during high-volume periods and special events. Greeted and connected with every customer, recommending drinks and pastries.

Prepared briefings for weekly company meetings. Tracked negative communication about the organization on websites and blogs and developed strategies for addressing it. Evaluated advertising and promotion programs for compatibility with public relations efforts. Completed extensive final project publicizing the company product.

Contributed to relevant conferences and events both off-line and online to increase brand awareness. Updated an official company website to facilitate interaction with customers. Managed all social media programs, including social networking applications and message boards.

Met incoming customers and provided immediate assistance. Retrieved alternate items and sizes on request. Listened to customer needs and preferences to provide accurate advice. Completed purchases with cash, credit and debit payment methods. Trained all new sales employees on effective techniques. Organized items in visually appealing manner. Provided expert product and service information.