Steph Chu Email & Phone Number

New York, New York, United States

➜ Conducting in person and online personal training sessions for individual clients, specific to fitness goals, focusing on olympic lifting, strength training, increasing general fitness, and addressing injuries ➜ Directing outdoor group fitness classes of 10 people or less in accordance with social distancing guidelines by programming high intensity workouts suitable for all athletes and participants➜ Increasing motivation in clients by providing supplementary support through writing workout programs tailored to specific client goals

New York, New York, United States

➜ Led groups of up to 30 people in pre-programmed workouts while modifying regimens for individual athletes, proper progressions of CrossFit, weightlifting, and gymnastics➜ Instructed and designed workouts for children ages 5-17, which improved strength, coordination, and mobility➜ Provided exceptional customer service to members and visited clients by addressing any questions and concerns, assisted in retail operations, membership sales, and acted as first line of contact➜ Conducted online Zoom workouts due to gym closing during the COVID-19 pandemic

New York, New York, United States

➜ Assisted hospital staff with COVID-19 relief with various administrative tasks working in hospital units including the ICU, med surge units, and environmental services➜ Acquired and distributed donations of meals, clothes, and essential items for 2000 hospital employees ➜ Worked closely with Planetree patient services manager to develop patient navigator role for the hospital by liaising with medical staff members of the emergency department to ensure optimal patient care

Sydney, New South Wales, Australia

Department of Immunology, Royal Prince Alfred Hospital➜ Developed work flow policies and procedures for assigned clinical trials to ensure deadlines were met in accordance with project metrics➜ Recruited patients and collected data for clinical trials research for inflammatory diseases, such as rheumatoid arthritis, systemic lupus erthyematosus (SLE), and scleroderma➜ Managed nationwide patient database for the Australian Scleroderma Interest Group, collected clinical data parameters such as blood pressure, Rodnan skin scores, and pulmonary examinations➜ Collaborated with research associates and directors from immunology and rheumatology departments➜ Organized documentation for site visits and site evaluations to report to lead research coordinator➜ Competent in performing routine and specialized clinical immunology laboratory tests using a variety of assay methodologies, including cytokine testing (addressable laser bead immunoassay),immunoblots, ELISA testing, BAFF testing, cryoglobulin evaluation, lymphocyte function testing using flow cytometry methods, and natural killer cell function using the CD107a degranulation and chromium release assay➜ Assisted with sample collection for the RCPA Quality Assurance Program

Sydney, New South Wales, Australia

➜ Personalized attention to customer needs, led to improvement in return customers and sales➜ Resolved customer complaints by in depth assessment of issues and liaised with management regarding more complex problems➜ Acted in managerial role supervising junior staff and training 20 new employees to work independently in sales➜ Actively acquired new customers and up-sold items to meet budget KPIs

Master’S Degree, Science In Medicine (Infections And Immunity)

Research project: A study investigating diagnosis of coeliac disease ➜ Analyzed the impact of a gluten-free diet on the diagnosis.

Bachelor’S Degree, Medical Science