B2B East Coast Territory Canada to Florida, East of Indiana/Ohio borderline. 75% travel & work remotely. Managed a business portfolio that generated over 4.5 MM in annual sales. Identified growth opportunities within assigned customer base by developing strong partnerships with business leaders and key decision makers. Utilized my past relationships in manufacturing to help introduce Foam Seal products to a market that they had not been able to penetrate. Prioritized daily workflow, including all inbound and outbound calls, quotes, follow ups, and sales-related inquiries.Addressed customer concerns and resolved any outstanding issues to ensure customer satisfactionNegotiated pricing and terms of sale to maintain healthy profit margins and increase customer loyalty.

The Studio is Patrick Industries’ 25,000 square foot all-inclusive Design Center and Showroom, representing all of Patrick Industries’ business units (over 50 different businesses) and their offerings. Designers at The Studio are known as the face for Patrick Industries and a liaison between Patrick’s business units and our manufacturing customers. Conducted showroom tours with manufacturer’s key decision makers; introducing them to each business unit while thoroughly explaining products and capabilities offered by each business unit. Assisted customers with their design selections; including, millwork, cabinetry, counter-tops, hardware, faucets, sinks, flooring, lighting fixtures, vinyl wallboards, furniture, fabrics & color schemes.Prepared décor boards and coordinated with each business unit’s sales rep for presentation of design options to key decision makers.Helped customers fine tune their brand by creating custom design solutions consistent with customer preferences and budget.Involved in every facet of the production process to maintain customer satisfaction; from placing sample orders, delivery of samples to customer’s place of business, retrieving sample order approvals, request of purchase order for products & ensure on time & accurate product delivery. Participated in planning and preparation for meetings, seminars, events & soirees held at The Studio.

Consistently exceeded sales quota goals year over year; grew territory an average of 28% per year from 2010 to the end of Q4 2015, in an industry driven heavily by price & threats from overseas competition.Partnered with engineering & production, along with the utilization of strong customer relationships, we prototyped, customized & launched new product lines for distribution. Successfully maintained a customer book of 49 plants; consisting of Travel Trailers, 5th Wheels, Toy Haulers & Class A Motorhomes from Industry leaders, Forest River, Thor Motorized & Jayco. Plants were managed by conducting weekly/bi-weekly cycle counts that helped forecast customer usages. Orders were placed according to those usages, carefully taking into consideration customer inventories, plant shutdowns & weekly fluctuations of each plant’s production schedule. Cultivated brand loyalty, as well as strengthened existing relationships with key decision makers by conducting monthly audits on production line installs. Thus a reduction charge back expenses on our end, as well as at a customer level, by minimizing in-field seal failures due to lack of training & poor installation practices. Spearheaded every aspect of external & internal events; this included registration, booth design, conference room accommodations, means of travel, lodge, apparel, power point presentations & itineraries for industry wide trade shows, conferences, ceremonies & seminars.

Restructured the company website; a neglected area of business, increasing sales, improving quality of service received by customers & customer satisfaction.Actively managed and prepared daily business spreadsheets for invoiced sales, open sales orders, back orders & daily shipments for review by Sales & Operation Managers.Effectively partnered with sales team and field application engineers to assist with quotes, data preparation, or whatever tasks required to drive territory coverage and maintain positive customer relationships.Maintained the sales funnel reports by entering and updating all customer opportunities and leads.Provided support to customers over the phone, conducted field visits when necessary & customer requested plant tours.Volunteered to support the sales team by preparing itineraries, sales literature, slide show presentations, & gift bags for customer meetings and/or trade shows.

Cultivated an environment that turned customers into brand loyalists, contributing progressive growth in store sales from $200K to $4.2M.Exceptional success in sales throughout tough and weak market climates; 3-5% increase in sales above quota year after year.Successfully managed inventory and asset protection of over $3M.Organized and conducted future leadership skills training seminars for 16 regional stores, significantly increasing the confidence, retention and success rate of new managers.Recognized as the go-to designee for reorganizing, staffing, auditing, and revitalizing underperforming stores in the region.Helped to develop and launch a lifetime warranty program that was adopted corporate wide.