Accesspoint Legal Services provide dedicated legal services:We are experts in the Advanced Partner for Windows (P4W) Legal Practice and Case Management system.Consultancy:We will examine the controls within your case management and practice management environment and report on the efficiency of all of the relevant structure, focusing on maintaining data integrity, and ensuring your operations run effectively and efficiently to achieve your company’s goals and objectives.Legal IT Training:Our belief at Accesspoint Legal Services is that success in business means providing quality work and excellent customer service at a competitive price. It means keeping up with technology and staying ahead of the competition. To do that, you need skilled staff who are full of ideas, know the job and understand business priorities. In short people who have been properly trained.Data Migration:One of the specialist niche service areas provided by Accesspoint Legal Services is the migration of data from one legal practice/case management system to another.

Working in the Business Development & Marketing team and with other Business Services teams.IT Support:• Fully conversant with Advanced's Partner for Windows software, including user setup, Managing Partner tables, template creation and coding, Xaml view creation• 1st Line Helpdesk Support• New user inductions - Taking all new staff through a full IT induction• Developed training methods to improve training efficiency using Camtasia• Developed existing staff skills across third party applications, involving 1:1 desk-side sessions, group classroom sessions, drop-in clinics, multi-session courses, floor walksWork Processes:• Assist with project and change management• Work with staff to determine how they work and to develop process maps and workflows• Establish training solutions for staff on new products and upgrades• Work with teams to determine user requirements, workflow improvements and processes and developing the use of new technology in the team and firm-wideBD&M:• Arranging and managing events• CRM system input and maintenance (TikitConnect)• eMarketing invitations (Tikit eMarketing)• The upkeep of marketing literature• Work closely with lawyers on preparing commercial tenders for work, for new and existing clients• Uploading firm-wide communication onto the company website and social media channels• Website and intranet upkeep• Work closely with lawyers to plan topical blogs then drafting the blogs for final approvalBusiness Support:• Worked closely with the HR team to create an employee onboarding process and subsequently to maintain and keep it current

• New network and telephony user setup and leaver processes• Created reports for management and other purposes• Daily backup processes• Maintain company telephone system• Maintain company website and intranet site• Maintain software licences• Maintain Terminal Server for remote office connection• Update bespoke software including Legal Practice Management Software• Legal IT software training

Progressed from IT Assistant to Information Services Supervisor, supervising the helpdesk supporting a network of 250 users to include training.• Supported 250 employees• 1st Line Helpdesk Support• Prioritised and assigned IT helpdesk queries to members of the IT Support team• New user inductions: taking all new staff through a full IT induction• Developed a training program for Microsoft Word• IT software support via 1:1 desk-side sessions, group classroom sessions and drop-in clinics

- Farrer & Co (London) - Media- MacFarlanes (London) - Comm Prop- LeBrasseurs (London) - Medical Negligence- Harold Benjamin - Private Client, Commercial and Residential Property, Litigation, Matrimonial- Curry Popeck - Private Client and Residential Conveyancing- Fairchild Dobbs (Gerrards Cross) - Private Client, Residential Conveyancing