Stephanie Luis Email & Phone Number

United Kingdom

London, United Kingdom

London, The Shard

• Led the 2019 internship, successfully recruiting over 20 interns for the UK & Ireland business, along with implementing KHC UK’s new partnership with University of Bath. I manage our current cohort of 23 interns, ensuring they are supported, engaged and successful in order to be offered a place on our EMEA Trainee program. • Owned the Benefits renewal for Kraft Heinz UK 2019, along with promoting our benefits to the employees via comms and a benefits roadshow with our vendors. • Owning the employee onboarding experience, which includes first day orientation, guides, manager checklists, office buddy and engagement surveys, along with coordinating monthly inductions with the entire Leadership Team. • Executing training calendar for Kraft Heinz Employees in the UK, Ireland, and European Headquarters, including designing and delivering programs for professional employees• Managing relationships and building long-term partnerships with internal stakeholders including BU directors.• Continuously collaborating with HRBPs on innovative projects within the P&P team, such as creating a HR Legal Playbook, along with helping to develop and implement organizational and people related strategy• Supporting internal communications for the P&P team, distributing throughout KHC employees within the Shard building • Working with HR Global Business Services (GBS) team to manage HR transactions, systems and data integrity including compensation changes, system updates, reporting and analytics, letters and contracts, change request forms and handling of employee hires, transfers and exits.• Own all EHQ and UK P&P related purchase orders and invoices, ensuring that everything is aligned correctly to the budget.

London, United Kingdom

Worked as part of the Post Trade Operations team in the world’s central exchange for industrial metals trading. Responsibilitiesinclude:- Implemented MiFID Member Engagement involving guiding members on how to report new FCA required data, tailoring the new regulations, deciphering how to format the new reports for the FCA and finally introducing the new changes into the LME matching system (SMART)- Acted as a Point of Contact within the company’s different teams including providing weekly trading statistics on precious trading, MOC patterns, Warrants daily/ monthly/ yearly transactions stats. I also created a Market Operations collaborate page via Confluence to help share documents and network.- Cross trained within the LME Select team/ LME Clear team and the Physical Operations team to gain a wider understanding of the life-cycle of trade, alongside organising group training, including pioneering a skills matrix and training schedule for the entire Market Operations department.- Participated in meetings with higher level management and relationship managers to discuss updates to the rules and regulations/ system upgrades / external training to external members.- Provided operational assistance to members along with monitoring and reconciling their input via spreadsheets and pivot tables- Created and reviewed procedures, technical guides and official notices to be used internally and to be published externally.- Monthly and yearly member invoicing including raising purchase orders for our warrant depository

Belfast

Worked on the Operations desk for one of the world’s leading Base Metals trading desks. Responsibilities included:- Management of daily expiries & deliveries, inputting & matching trades with numerous counterparties- Performing intraday reconciliations between House/ Client and Non-Seg business, and resolution of breaks- Establishing & maintaining relationships with Front & Middle Office to facilitate an efficient work stream- Regular & direct client interaction, which notably garnered praise from Citi’s highest-profile Base Metals client- Producing insightful monthly statistics reports (MIS) for management, which analyses trading patterns and recounts recent milestones for the business- Key focus on projects, recent/current examples include: lead role in testing for the LME migration to a Web GUI; preparing for the upcoming launch of LME Precious; working with senior team members on a drive to reduce the manual touch points involved on LME business- Presented a cross-training initiative (Speedbyte) to educate the wider Exchange Traded Derivatives team about the mechanics behind the LME desk- Additional focusses: maintain trading input for LCH Freight; learning the mechanics of the Nasdaq market in lieu of assuming responsibilities on it from another department

Tours, France

I spent two years working as a lecteur/lectrice at the University of Francois Rabelais in Tours, France. My work involved teaching university students a range of classes including;- Langue Vivante- This class is for English non-specialist students, aiming to improve their skills in written and oral english along with developing their presentation skills. -Langue Orale- This class focuses on the IPA (International Phonetics Alphabet) and taught students how to transcribe standard English into the IPA along with developing their English accent to replicate an RP accent. I also incorporate English listening comprehension exercises into this class. -Méthodologie/ Aide à la réussite - These two classes allow students to develop different aspects of their English. For example, in both classes I work with students to develop their analytical abilities of English articles/ debates etc. -UEO Préparer sa mobilité internationale- This is a specialised class for students wishing to study/work abroad in an English speaking country. I help students work on CVs and letters of motivation, along with teaching them how to integrate into an Anglophone country (setting up bank accounts, finding accommodation etc.) We also work on grammar and comprehension exercises. This job does not only demand a high level of professionalism whilst teaching, it requires a high level of adaptability (living in another country and adapting to new cultures/ procedures) organisation (to prepare lessons, exams and time-tabling) and team-work (working in a French university means respecting a certain hierarchy and maintaining close relationships with different departments and staff to allow an efficient teaching environment.)I have enjoyed every minute of working in this institute and believe that I have benefited hugely from this opportunity; not only as a professional but as a mature adult who is able to adapt to any situation that they are given.

Derry, Northern Ireland

I worked in a fast-paced environment organising events, accomodation and transportation for foreign students arriving into Ireland from various countries around the world. I also assisted in the language classes and social activities.

The nature of this type of work varies, from dealing with product inventory and stock-orders, to offering the highest standard of customer service and managing the fuel pumps. As the station offers only convenience goods and fuel, this job can be extremely fast-paced, especially during peak hours, and it is important as a Sainsbury's employee to remain cool headed, attentive and efficient whilst coping under time pressure.

Bachelor'S Degree, Applied Languages And Translation (French, Spanish And Mandarin Chinese)

Activities and Societies: - Foreign Language Film Club - Career Developement Workshop - FundraiserI completed a BA Hons Applied Languages.

Education record

Activities and Societies: Chamber Choir, First Aid, Debate Team, French Society, Public Speaking