Stephanie B. Email & Phone Number

Chantilly, Va, Us

England/Washington/Virginia

Taking time away to raise and support my family during transitions.

Mildenhall, Uk

-By prioritizing operational security, I identified and escalated suspicious activity by alerting the Office of Special Investigations (OSI) of suspicious phone calls to the branch. My due diligence and risk assessment aided in thwarting a threat to the foreign military installation- Used internal and external resources for all bank policies and procedures related to security, compliance, and regulatory requirements. Identify and report any suspicious activities or potential fraud- Accurately processed a wide range of transactions including; deposits, opening Certificates of Deposit, cash and check withdrawals, loan payments, IRA contributions, check orders, account closures, and account transfers.- Maintained precise records of all transactions- Managed and balanced a cash drawer with 99% accuracy, ensuring all transactions were correctly recorded and discrepancies were promptly reported- Assisted in the maintenance of electronic and physical records, guaranteeing accuracy and confidentiality by following organizational policies- Assisted customers with account-related inquiries, including account balances, addition or removal of joint members, statements, suspicious transactions, researched balance discrepancies, and account maintenance.- Promoted and cross-sold bank products and services based on customer needs- Worked closely with team members and management to ensure smooth operations and achieve branch goals. Participated in training and development opportunities as required- Experienced with Symitar Episys, OFAC, ChexSystems, MS Office Suite

United Kingdom

- Managed UK region operations for Vinottimo Wines LLC, overseeing in-store tastings, stocking, and promotional activities to drive sales and attract new customers.- Analyzed sales reports and tracked inventories to optimize product placement and increase revenue.- Led hiring and training initiatives for new staff members, fostering a high-performing team environment.-Verified all operations comply with relevant regulations, including alcohol service laws and health and safety standards. Implement and enforce winery policies and procedures

Stavanger, Norway

- Provided fitness coaching to individuals and groups at CrossFit Centrum in Stavanger, Norway.- Implemented personalized training programs to help clients achieve their fitness goals.- Conducted fitness assessments and monitored progress to ensure optimal results.- Designed and led group classes of up to 30 participants, focusing on correct technique, safety, and maximizing performance- Fostered a community atmosphere by organizing events and encouraging member engagement- Proficient in CrossFit methodologies and movements

Woodbridge, Va

- Brought 300 delinquent safety deposit boxes up to date by obtaining and updating missing and/or inaccurate member information- Chosen to lead a small intimate team to open a new location of the credit union inside the newly opened National Geospatial-Intelligence Agency (NGA)- Assisted in marketing initiatives to promote the new branch, including community outreach and engagement activities, which increased foot traffic and member enrollment- Monitored cash handling procedures and maintained compliance with all regulatory requirements, upholding operational integrity and security during the branch launch- Followed Bank Secrecy Act and Anti-Money Laundering guidelines to file and report Currency Transaction Reports (CTR) and Suspicious Activity Reports (SAR) when required- Provided strong customer service by accurately processing transactions, addressing inquiries, and resolving issues, which built a positive member + branch relationship- Championed and spearheaded the creation of a new assistant branch manager role to address evolving challenges and needs of the NGA branch location, which I maintained for 3 months before a family relocation- Left behind a structured framework and detailed documentation to support ongoing efforts, lending to the long-term success of the credit union’s branch

Bellevue, Ne

-Provide customer service by recognizing and adapting to customer needs with professionalism. -Administer all aspects of redeeming coupons and US Savings Bonds, selling travelers checks, issuing official checks, processing cash advances, coin deposits and cash ordering. -Prepares Currency Transaction Reports and other reports required by law or regulation. -Assists Branch Supervisors with supervisory transactions.

Bellevue, Nebraska

Worked as a team to take orders, set, serve and clear tables. Deal with the exchange of bills and money. Experience in organizing and managing a bar. Knowledgeable in all aspects of the restaurant. Trainer to new and current employees.