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Stephon Smith is listed as IT Deskside Support Technician for IRS at Internal Revenue Service, based in Philadelphia, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Stephon Smith.
Stephon Smith previously worked as IT Deskside Support at Internal Revenue Service and Service Desk Technician at Vanguard. Stephon Smith holds Associate'S Degree, Information Technology from Year Up United.
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I am a Year Up Alumni, and an Information Technology Professional in the making. At Year Up, I gained technical and professional skills necessary for corporate America, such as operating Microsoft Office, managing emotional intelligence, and operating computer hardware. Due to my connections with year up, I gained an opportunity at Exelon Corporation with their PECO location. I, then, took everything I learned from PECO and YearUp and took it to Vanguard to further enhance their environment and my own skillset. Now, I am continuing my IT professional journey to strengthen, improve, and polish my IT and professional skills.
Listed skills include Leadership, Tenacious Work Ethic, Microsoft Office, Microsoft Endpoint Configuration Manager, and 7 others.
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Washington, District Of Columbia, Us
§ Achieve an 80-85% ticket satisfaction rate with an average time to close to <24 hours§ Troubleshoot and assist over thousand corporate users with various system issues such as PC/Laptop, printer, software, and hardware/peripherals§ Provide efficient resolutions to corporate users/advisors Bomgar remote connection§ Configure, refresh, and reimage hundreds HP & Dell laptops Generation 1-4 to HP ProBook 640 G5-8
Valley Forge, Pa, Us
Achieved an 85-90% ticket satisfaction rate with an average time to close to <24 hours Troubleshot and assisted over 1000 corporate users with various system issues such as PC/Laptop, printer, software, and hardware/peripherals Provided efficient resolutions to corporate users/advisors through phone or SCCM remote connection
Chicago, Il, Us
Assembled hundreds of Microsoft Deployment Toolkits (MDTs) for the Electric Technicians Organized and installed large quantities of monitors and PCs for the company Configuring, refreshing, and reimaging over 100 Panasonic Toughbook CF-33 Refreshed and reimaged HP EliteBook 840 Generation 2 & 3 to HP ProBook 640 Generation 5
Chicago, Il, Us
Created and Maintained various test case files for the Strat Real Time Project Team Assembling Microsoft Deployment Tool kits for the Electric Technicians Organizing and Installing large quantities of monitors and PCs for a department within PECO
Chicago, Il, Us
Configured old switch network devices to be disposed, and configured new ones for the network Assisted in upgrading PECO’s network system from RNI 3.3 to 4.X to be utilized by PECO’s business unit Aided the Client Service and Planning Team with managing the inventory of pagers Assisted in creating and innovating the floor plan for the IT department
Woonsocket, Rhode Island, Us
Organized items for smooth and efficient inventory management and distribution Assisted customers with their needs and demands
Philadelphia, Pennsylvania, Us
Created well-crafted videos for the organization on various video editing software Conducted a film crew to operate smoothly and efficiently Operated a camera to capture magnificent moving imagery
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Stephon Smith works for Internal Revenue Service.
Stephon Smith is listed as IT Deskside Support Technician for IRS at Internal Revenue Service.
Stephon Smith is based in Philadelphia, Pennsylvania, United States while working with Internal Revenue Service.
Stephon Smith has worked for Internal Revenue Service, Vanguard, Exelon, Cvs Pharmacy, and People'S Emergency Center.
You can use AeroLeads to view verified contact signals for Stephon Smith at Internal Revenue Service, including work email, phone, and LinkedIn data when available.
Stephon Smith holds Associate'S Degree, Information Technology from Year Up United.
Stephon Smith is listed with skills including Leadership, Tenacious Work Ethic, Microsoft Office, Microsoft Endpoint Configuration Manager, Proficient In Microsoft Office, Microsoft Excel, Public Speaking, and Flexible Approach.
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