-Owned and managed a 32 lane Bowling Alley with food, hookah, and alcohol -Purchased adequate quantities of necessary restaurant and bar items -Responsible for weekly employee scheduling, bookkeeping, accounts payable, receivable-Worked daily with accountant to discuss expenses and profit and loss-Hired, trained, and coached team of 69 staff members including kitchen staff, restaurant staff, bar staff and 4 managers -Performed daily and nightly register checks and balances in addition to hourly register checks and balances -Maintained and processed payroll weekly and handled all employee payroll related discrepancies -Followed state laws for food and beverage requirements and health inspection requirements -$1.3M in gross sales

-Oversaw and supervised a team of 11 team members while providing support for each team member as needed-Responded to payroll related inquiries and resolved issues, maintaining complete confidentiality for over 1000 clients -Analyzed and reviewed existing practices, recommending, and setting up automated imports which significantly decreased data entry errors and processing time -Led audits with various agencies, 401(k), workers compensation and federal and state tax agencies-Managed payroll financial and accounting processes for clients so that payroll and benefit reporting activities are accurate, timely, funded properly, cost-effective, and business and employee sensitive -Manually created and prepared payroll files via Excel for clients and team members clients -Effectively train, manage, and develop payroll specialist team. Assist with staffing to include resume review and interviewing-Met immediate reliability, accuracy, and timeliness needs and expectations while simultaneously addressing longer-term process and policy needs

-Consistently processed weekly, bi-weekly, semi-monthly, monthly, and off cycle payroll files for 35 clients and over 15,000 employees-Delivered excellent customer service via email and phone for some of company’s elite level clients -Manage and process 100+ garnishments, child supports and levies-Participate and directed clients with monthly/yearly company audits and reviews -Ability to identify and solve complex payroll related issues of the employees as well as to deal with tax irregularities, compliance issues quickly and efficiently-Established and implemented written procedures for payroll workflow as needed-Created and implemented numerous systems within the department to streamline processes and significantly increase productivity, accuracy and efficiency of payroll administration services and customer relations-Participated in weekly company training sessions to ensure rules and regulations are followed

-Managed 25 plans with over 2.6 billion dollars in assets -Responsible for the overall operations and administration of plans, which included 401(k), Roth, After-tax, and Loans-Proficient in ERISA and DOL regulations-Compiled data for Non-Discrimination testing; approved and communicated failures and adjustments-Worked with HR business partners on Plan related matters which includes spinoffs, mergers, and acquisitions -Collaborated with team members, advisors and TPA partners to present plan demographic reviews, investment reviews, and results of executed communication strategy-Administered participant record keeping such as eligibility for participants, vesting updates, account balances, trust reconciliation, plan allocation, contribution calculation, plan terminations, and Compliance work for clients -Created and processed manual payroll files for clients in addition to working closely with the internal payroll team

-Run transactions, review for accuracy, resolve errors / warnings -Respond to research requests from Client Account Managers / Plan Specialists-Review and process daily transactions (e.g., loans, withdrawals/distributions, rollovers, new enrollments, loan repayments, etc.) in accordance with NYL service standards-Demonstrate outstanding organization; detail orientation and ability to complete work in high volume, deadline orientated environment with accuracy-Provided participants with information about their benefits, such as explanations of plan rules and regulations or notices of plan changes

-Work with team to provide import-export customer service -Complete entry papers from shippers invoice, in accordance with Federal regulation for discharge of foreign cargo -Responsible for moving goods internationally by air or sea and delivered to final destination-Complete billing invoices, negotiate rates and oversea several accounts-Good time management and organizational skills-Sound knowledge of U.S. regulatory import, export and re-export trade compliance

- Provided exceptional customer service- #1 Salesman of the week, Awarded numerous times- Exceeded company standards in sales and incentives- Key Staff Member (worked in Atlanta, New York, California)- Interviewed multiple applicants during the hiring process - Completed and passed 100% of Nike training courses- Performed cashier duties and balanced registers