Stephon W. Jones Email and Phone Number

Shaping Leaders of TomorrowThe Miller Leadership Academy is a scholarship and support program in the Miller College of Business that focuses on supporting underserved students financially, academically, and holistically.THE VISIONOur vision is to mold students into innovative business leaders in an ever-changing world. The program provides scholarship funding, transition support, and an array of targeted programs to address the academic, professional, and holistic needs of its students.

The Ball State University Alumni Association supports programs that nurture and strengthen relationships between the University and its alumni and encourage support of the University by its alumni and friends.The Alumni Council is the governing body of the Alumni Association with members serving as ambassadors for the University. The Council is composed of the officers of the Alumni Association, 12 at-large members elected by the Alumni Council, representation from each Constituent Organization, two Alumni Association representatives to the Ball State University Board of Trustees, two Alumni Association representatives to the Ball State University Foundation Board of Directors, one Foundation Finance and Operations ex-officio liaison, the President of the Alumni Association, and up to three Executive Committee At-Large members.

The purpose of the Council is to stimulate the interest of all black alums of Ball State University and issues related to BSU black students. The Ball State University Black Alumni Council seeks to further the educational, professional, and social interests of black students, individually and collectively, by:A. Increasing the engagement and encouraging fellowship, mentorship, and networking among the black alums, students, faculty, and staff of Ball State University.B. Creating networking opportunities, both socially and professionally, for black alums.C. Establishing an informational forum through which information-specific communication regarding campus minority programming and activities for black alums, students, faculty, staff, friends of the BAC can be disseminated.D. Encouraging unified regard among black alums for the total scope of opportunities offered at Ball State University.E. Enabling black alums to engage with current and prospective black students and support these students through Ball State University and BSU black alums.F. Promoting a positive environment, which reflects and enhances the values of a multicultural and multiethnic society.

The Ball State University Alumni Association supports programs that nurture and strengthen relationships between the University and its alumni and encourage support of the University by its alumni and friends.The Alumni Council is the governing body of the Alumni Association with members serving as ambassadors for the University. The Council is composed of the officers of the Alumni Association, 12 at-large members elected by the Alumni Council, representation from each Constituent Organization, two Alumni Association representatives to the Ball State University Board of Trustees, two Alumni Association representatives to the Ball State University Foundation Board of Directors, one Foundation Finance and Operations ex-officio liaison, the President of the Alumni Association, and up to three Executive Committee At-Large members.

With more than $2 billion in revenues, CDK Global is a leading global provider of integrated information technology and digital marketing solutions to the automotive retail and adjacent industries. Focused on enabling end-to-end automotive commerce, CDK provides solutions to dealers in more than 100 countries worldwide, serving approximately 28,000 retail locations and most automotive manufacturers. CDK Global solutions automate and integrate critical processes from pre-sale targeted advertising to the sale, financing, insurance, parts supply, repair, and maintenance of vehicles, with an increasing focus on utilizing data analytics and predictive intelligence.Stephon reports directly to the Senior Director, Minority Dealer, and Women Retail. He supports CDK's Manufacturing Solutions Division and OEM partnerships with the Manufacturer Dealer Development Groups. Also, Stephon serves as the primary contact for all minority dealer associations, including the National Association of Automobile Dealers (NAMAD); General Motors Minority Dealer Association (GMMDA); Chrysler Minority Dealer Association (CMDA); Ford Minority Dealer Association (Ford MDA); and Toyota Lexus Minority Owner Dealers Association (TLMODA). Stephon also partners with CDK's Diversity and Inclusion division to support CDK's inclusive culture, including talent identification, community engagement, and CDK's supplier diversity programs. Stephon has over 30 years of automotive retail and consulting experience, including graduating from the National Automotive Dealers Association Dealer Academy, P/L responsibility for three dealerships, and serving as a Performance Improvement Consultant for Lexus, General Motors, Infiniti-USA, and Ford Motor Company throughout the U.S and Canada. He also represents CDK and his community by serving on several boards promoting scholarship and education for minority students to include the Fueling Careers Scholarship Program, a collaboration between CDK Global and NAMAD.

Stephon Jones serving as the Director for Sales and Business Development, Minority Dealer and Women Retail, responsible for over 2,700 accounts and $238 million in annual revenue and while maintaining the partnerships with the OEMs, Minority Dealer Associations and other industry partners like Women in Automotive. His role also included the transition and sales responsibility for the AVIS Car Rental/Car Sales Account under Enterprise Accounts.

Assigned to Lexus's Central Region providing support to the OEM Area staff and over 36 Lexus Retail Automotive dealers in 7 states, Stephon develops, manages and grows strategic dealer relationships through in-store are consulting and education. He provides insights on how to respond to current industry challenges by leveraging the OEM Digital Marketing Program as well as helps select dealers uncover opportunities for improvement, and then develops a customized training and consulting plan for each dealership. As a Performance Improvement Consultant, he supports Regional and National education initiatives through workshop and webinar delivery on digital marketing best practices and OEM Digital Marketing Program components.

Serves as the National Accounts Manager, Black Book Activator-a division of Hearst Business Media and the Hearst Organization.• Led a collaborated effort with IT Product Support teams in newly implemented Agile environment leading to the automation, reduction in man-hours and increase accuracy of vital monthly reports while providing automotive expertise in reporting, performance analysis, and ongoing communications of Return on Investments for large strategic accounts and OEMs. • Provided marketing support to two major OEM campaign launches for Volkswagen and Kia resulting in the facilitation of quick turnaround of services provided to the clients and processing of invoices.

Served as a Performance Improvement Consultant assigned to General Motors the world’s top automotive manufacturer and their retail dealers. • Developed, managed and grew strategic account relationships through Dealer 20 Group, OEM National and Regional facilitation and onsite client consulting visits with 90% of all assigned National Dealer Council members resulting in exceeding corporate goals with 90% transitioning to our solution as preferred vender to include two key Dealer council members in Canada totaling over 11 new Canadian accounts.• Managed 23 assigned strategic accounts by providing best practices to improve dealer performance, market share, profitability and service penetration through onsite visits, workshops, webinars and presentations to include four specially assigned accounts by the GM NE Region LMAs resulting in established relationships in all four account. • Implemented and conducted onsite visits 1 VIP Influential accounts with internal assets from both Sales and Service Support which resulted in developing three new vocal “Champions “to include two in Canada, which led to the social proof used to increase the usage of our Products and Services with other key accounts.• Conducted Best Practice Workshop at the 2014 Annual NAMAD Dealer conference. Participated in representing CDK with over 300 Dealer principles in attendance which led to additional opportunities to present at three separate Performance 20 Group Sessions which were completed with extremely high reviews.. (October 2014, February 2015, and November 2015).• Provided real-time industry best practice training to corporate cross-functional teams consisting of Senior Executive staff, Enterprise and Field Sales teams, Client Services, Product Management, and Strategic Marketing. Training sessions were so well received they were implemented into an ongoing in formal corporate training program now presented by rotation of the entire Performance Improvement Consulting Team.

Elected Official for the Williamsburg Manor Subdivision.

Serves as the Digital Field Consultant and the regional advisor exclusively for Infiniti USA automotive retailers assigned to the Dallas area which encompasses 13 states and also to the Regional Area Infiniti-Nissan OEM field staff. Responsible for the analysis of e-business processes, provides coaching and training for dealership management including their Internet staff, and achieving overall digital performance improvement for Infiniti’s luxury brand through the most up to date information and research available, incorporating defined OEM program guides to repeatedly impact digital marketing performance. Overall, serves to continually analyze a dealer’s complete digital process, their eBusiness financial progress and performance to ensure implementation of appropriate process improvement techniques.

Served as the Regional Digital Soultions Manager for BZ Results/ADP’s Central Region where he is responsible for the sales, implementation and training of Digital Marketing Systems and Digital Advertising campaigns throughout the Midwest. Prior to joining BZ Results, Stephon’s experience spans over 20 plus years in Automotive Retail and Consulting. Starting from a Lot Porter, he has worked his way up thru position of General Manager before leaving to become a Dealer Candidate. He is Master Certified in Sales, Sales Management and Internet Sales and a 300/500 Sales Legend. During his first two years with BZ, Stephon has implemented numerous “Best Practice Workshops” throughout the Midwest sharing how the top dealers are shifting their strategy from traditional advertising to the internet. He has been the featured speaker for the 2007 NAMAD Regional Honda Meeting, 2008 NAMAD Lexus Toyota Annual Meeting, 2008 FMMDA Conference, 2008 GMMDA Annual Conference, and the 2008 AFMMD Annual Confernece. Most importantly, he has personally partnered with dealers who experienced up to 400% growth in Internet Sales since implementing a Digital Marketing System. His passion is to help dealers Find Sell and Keep a higher quality and quantity of customers for less cost while keeping them loyal to both sales and service.

Responsible for the management of 3,000+ hours and 178 personnel. Accountable for 15 premier accounts to include Wells Fargo and Procter & Gamble in St. Louis. Establish and maintain client relationships. Prospect and develop new business opportunities, conduct frequent client visitations and job performance evaluations. Write and implemented standards of performance, training outlines and enforced policies. Mentor and develop junior leadership. Hire, train, evaluate, counsel, and terminate employees. Served as Field Supervisor of the Hurricane Relief Security Team, The Wackenhut Corporation, New Orleans Office. Responsible for the direct supervision of over 170 security officers in 50 separate post locations throughout southern Louisiana. Performed various administrative audits for payroll and accounts receivable recovery. Served as Field Supervisor of the Hurricane Relief Security Team, The Wackenhut Corporation, New Orleans Office. Responsible for the direct supervisor of over 170 security officers in 50 separate post locations throughout southern Louisiana. Performed various administrative audits for payroll and accounts receivable recovery. • Effectively controlled employee turnover through emplyee development and training programs. Reduced labor expenses by 20% by reducing non-billable overtime above corporate standards. Successfully recovered over $238,000 in outstanding receivables.

Directed operations for three franchised automotive dealerships to include Profit/Loss responsibility up to $13.6 million in net assets and up to $26 million in annual sales revenue. Directed sales operations for three organizations with an average sales force consisting of a General Sales Manager, New Vehicle Sales Manager, Used Vehicle Sales Manager, Finance Business Manager, Fleet Sales Manager and up to 34 sales consultants. Responsible for the marketing and advertising, product merchandising, customer development, team building, mentorship of junior managers, and sales training of sales consultants. Directed the recruitment, screening, hiring, evaluation, promotion, and termination of all employees while serving as General Manager of two organizations. Responsible for the development of compensations plans from minimum wage to $100k + salaries, workman's compensation, health benefits, 401k Plans, training and development. Experienced both union and non-union labor relations.• Implemented proactive measures that resulted in a 50% decrease in employee turnover and 60% increase in training certification of the entire staff.• Utilizing Microsoft Office and ADP software, monitored the progress of key systems and processes. Effectively consulted corporate officers in systems and process development resulting several implemented training manuals, written standards of performance.• Successfully completed the NADA Dealer Academy in the top 10% of the class to include six top Best Idea Presentations to increase sales and productivity. Provided problem identification, developed solutions, and prepared formal presentations to prospective dealers.

Entered active military service in the U.S. Army in June 1986 at the rank of E-2 and achieved the rank of Captain within 10 years of outstanding service. As an enlisted soldier and noncommissioned officer, mastered small group leadership skills. As a commissioned officer served as a Company Commander, Joint-Task Force Logistics Officer, Officer-In-Charge of Direct Support Unit, Battalion Logistics Officer, Battalion Maintenance Officer, Battalion Adjutant, Battalion Personnel Officer, Company Executive Officer, Combat Engineer Platoon Leader, mastered corporate managerial skills to include written correspondence, oral presentations, multi-million dollar operational and budgetary planning, project management, maintenance management, on-the-job safety, personnel training, supervised 120+ workforce, developed procedural guidelines and policies, and performed quality control of work performed by contractors in United States, Europe, Central and South America, and Southwest Asia. Honorable discharge June 1996.• Provided staff supervision of the corporate's assets of over 300 pieces of engineering equipment valued in excess of $10 million. Directed the acquisition of services and purchase of after market repair parts through government contract resources that increased the equipment readiness rate by 28% and the productivity of the organization during critical construction projects. Recognized for exceeding corporate goals in both automotive and heavy equipment maintenance operations.• Assisted in the upgrade and installation of new system hardware. Developed processes for data transferal. Work with vendors in the training of new software and the certification and security of the new systems.