Stephanie Chang

Stephanie Chang Email and Phone Number

Fractional CMO and Growth Advisor @ Stephanie Chang, LLC
United States
Stephanie Chang's Location
United States, United States
Stephanie Chang's Contact Details

Stephanie Chang work email

Stephanie Chang personal email

n/a
About Stephanie Chang

Stephanie is a Neuroscience major turned growth marketer. She built her career leading growth and strategy at companies like Etsy and Glossier before starting her fractional CMO business in 2020. Since then, she has built a successful business helping today’s startup CEOs work through their most difficult growth/go-to-market challenges.Each project she takes is vetted and structured to be short-term, high-impact, and deeply integrated from the very beginning and holds herself to a high standard in terms of showing meaningful results.Reach out if you are a startup CEO interested in a consulting engagement, a VC looking for an expert to add value to your portfolio, or an incredible seed-stage founder looking for a growth advisor.

Stephanie Chang's Current Company Details
Stephanie Chang, LLC

Stephanie Chang, Llc

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Fractional CMO and Growth Advisor
United States
Employees:
1
Stephanie Chang Work Experience Details
  • Stephanie Chang, Llc
    Fractional Cmo And Growth Advisor
    Stephanie Chang, Llc
    United States
  • Stephanie Chang, Llc
    Fractional Cmo & Growth Advisor
    Stephanie Chang, Llc Feb 2020 - Present
    Austin, Texas, Us
    𝗡𝗲𝗲𝘃𝗮 (acquired by Snowflake) is a Series B consumer tech company on a mission to reinvent search by building the first ad-free, private search engine. • Launch new Neeva.com website as a core part of the GTM strategy • Launch pricing, NPS, and customer feedback surveys • Build Neeva’s first scalable paid channel, including account structure, bid strategy, and copy experiments 𝗣𝗮𝗿𝘀𝗹𝗲𝘆 𝗛𝗲𝗮𝗹𝘁𝗵 is a Series C consumer health tech company on a mission to transform the health of everyone through proactive, preventative, holistic medicine. • Develop & launch pricing strategy and experiments • Help hire, interview, and on-board a full-time VP of Growth • Launch new visitor landing page experiments, such as personalized quiz flow • Launch SMS as a new acquisition channel𝗰𝗵𝗮𝗿𝗶𝘁𝘆: 𝘄𝗮𝘁𝗲𝗿 is a non-profit on a mission to end the global water crisis. • Launched first program to reduce churn through events/storytelling • Launched first scalable, non-paid channel (donor subscriptions from this channel grew 400+% YoY) • Sourced and selected a new omnichannel CRM system • Help hire, interview, and on-board a full-time Head of Marketing 𝗟𝗶𝘁𝗲𝗿𝗮𝘁𝗶 is a Series B consumer subscription company on a mission to promote lifelong learning through the thoughtful curation of books. • Develop acquisition strategy for B2B product line • Develop new creative strategy for Kids subscriptions product line • Develop and launch paid channel experiments for book club subscription product line𝗔𝗱𝘃𝗶𝘀𝗼𝗿𝘆𝗬𝗼𝘂𝗿𝘀 is a seed-stage consumer skincare startup on a mission to make self-care simple and sustainable, starting with personalized skincare. • Review/refine Black Friday/Holiday GTM strategy & priorities • Product landing page, personalized skincare quiz flow, and checkout flow improvements
  • Glossier, Inc.
    Head Of Growth & Retention Marketing
    Glossier, Inc. Jan 2018 - Jan 2020
    New York, Ny, Us
    Build and lead the performance marketing and retention teams (11 people) that directly helped Glossier raise their series D and $1.2B valuation.KPIs: new customers, repeat customers, revenue, AOV, and CACThe team is responsible for the full-funnel (brand to direct response) digital & offline acquisition and retention / lifecycle marketing channels in the US and internationally. This includes being responsible for our always-on evergreen product campaigns, brand campaigns, new product launches, new market / international launches, and supporting our retail locations (both permanent and temporary). We are also responsible for building financial forecasts based on different budget scenarios and partnering with finance on the P&L, optimizing Glossier’s media mix based on insights from experiments (geo, channel, stage of marketing funnel), partnering with the data team to build an attribution model that is aligned with our business model, partnering with our product/eng teams on landing page optimization/conversion rate optimization, partnering with our creative/brand teams to build new content streams, and scaling the levers that drive meaningful business impact (customer LTV, repeat rates, product mix, etc).Channel responsibilities: paid social, affiliates, paid search / shopping, SEO, display, video / OTT / TV, direct mail, podcasts / radio, physical samples, promotions, email (marketing and transactional), web push, influencer marketing, referrals, and partnerships.
  • Etsy
    Director, Performance Marketing
    Etsy Feb 2015 - Nov 2017
    Brooklyn, Ny, Us
    Led Etsy's global Acquisition, Retention, and Database Marketing teams (22 person team across 3 countries - US, UK, FR) from pre to post-IPO. Responsible for Etsy's performance marketing initiatives in its 6 core countries (US, UK, AU, DE, FR, and CA). Promoted 2x in 3 years with a continuous expansion of responsibilities. KPIs: visits, GMV, ROAS, ROI, and CPI for app installsTeam: • Acquisition Marketing Team: SEO, SEM, PLA, paid social/display (from brand awareness to direct response (prospecting / retargeting)), and affiliates. • Retention Marketing Team: email, push notifications. • Database Marketing Team: audience segmentation
  • Distilled
    Senior Consultant
    Distilled Jun 2011 - Feb 2015
    London, London, Gb
    Oversaw the NYC office's business operations and projects. Managed a team of 4 analysts / consultantsSenior SEO / Paid Search consultant and project lead for a variety of agency clients from Fortune 500 companies to VC-backed startups, including Etsy, Gucci, Bonobos, Citrix/GoToMeeting, Fleetmatics - Verizon, Hipmunk, Bloomingdale's/Macy's, Zipcar, and FreshBooks.
  • Nyc Department Of Education
    Teacher
    Nyc Department Of Education Jun 2009 - Jul 2010
    New York, Ny, Us
    Teach 6th/7th grade science and health in a high-need public school in the South Bronx

Stephanie Chang Skills

Seo Google Analytics Social Media Web Analytics Digital Marketing Account Management Google Adwords Sem

Stephanie Chang Education Details

  • Ucla
    Ucla
    Neuroscience
  • Ucla
    Ucla
    History

Frequently Asked Questions about Stephanie Chang

What company does Stephanie Chang work for?

Stephanie Chang works for Stephanie Chang, Llc

What is Stephanie Chang's role at the current company?

Stephanie Chang's current role is Fractional CMO and Growth Advisor.

What is Stephanie Chang's email address?

Stephanie Chang's email address is sc****@****tsy.com

What is Stephanie Chang's direct phone number?

Stephanie Chang's direct phone number is +171885*****

What schools did Stephanie Chang attend?

Stephanie Chang attended Ucla, Ucla.

What skills is Stephanie Chang known for?

Stephanie Chang has skills like Seo, Google Analytics, Social Media, Web Analytics, Digital Marketing, Account Management, Google Adwords, Sem.

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