Stephanie Yang Email & Phone Number

Atlanta, GA, US

Remote

Managed CRM campaign operations and lifecycle automation from end-to-end.Provided technical expertise to stakeholders regarding the CRM (SFMC/Acoustic) system's features and capabilities.Met with stakeholders to provide channel-level strategic oversight.Align on and hand off campaign briefs via Confluence and align on: A/B testing plan, warming schedules.

Remote

Manage emails deployed out of Acoustic Campaign, SFMC, and Adobe Campaign on behalf of big pharma clients including AbbVie and its brands.Collaborate with stakeholders to set data-driven outcomes and draft copy/creative campaign briefs.Automate campaigns and journeys using Journey Builder and Automation Studio and troubleshoot issues as a solutions.

Remote

- Lead email and CRM marketing strategy on accounts acting as the client-facing lead.- Provide platform expertise which translates high-level campaign goals to actionable flows and automations, while accounting for technical requirements and considering all platform capabilities (SFMC, IBM Acoustic, Klaviyo, Bronto, Mailchimp, etc.).- Provide data-driven.

Remote

• Design digital campaign flows that account for seamless user experiences, data integrations and multi-channel interactions
• Strategize to grow lead generation and enrollments for DSNP plans through digital communication channels
• Develop solutions for automating campaign development and operations within SFMC
• Develop new relevant email campaigns and strategies to reach prospects and drive conversion of leads
• Provide strategic content and email consultation to internal departments on best practices in order to improve deliverability, sender score, and reputation within SFMC
• Upload and QA data sets within SFMC and run queries to target audiences within a 95% or more degree of accuracy

Novato, CA (Remote)

- Create and manage the seasonal email calendar, factoring in ramp-up scheduling, call center volumes, and sales targets.- Schedule (by building lifecycle automated campaign programs), deploy, and monitor several unique, high-volume email campaigns per week via IBM Acoustic and SFMC Exact Target.- Develop emails in HTML, CSS, and AmpScript for dynamic.

Greater San Diego Area

Developed email campaign strategies and lifecycle campaign flows for companies including:- Cobalt Robotics- Center for Creative Leadership - Dr Tracey Wilen (Stanford thought leader)- and moreStrategized how to optimize the email channel to grow leads and conversions for clients.Develop emails in HTML, CSS, and AmpScript for dynamic templates.

NYC, NY (Remote)

- Represent the luxury brand in written voice and creative style.- Created (write, design, edit) seasonal product manuals via InDesign and sales decks via PowerPoint to be presented to national Lord & Taylor buyers as a presentation of the new seasonal products.- Created (wrote, edited and designed) educational sell sheets via InDesign for new product.

Wrote a series of grammar workbooks (Building Words: Using Roots, Prefixes, and Suffixes) now available in Barnes & Nobles stores and on Amazon.

Nyack, NY

- Provided excellent administrative assistance from emails and calls to budget keeping and preparing minutes, etc. - Ordered, stocked, organized, and kept an inventory of print marketing materials from catalogs to flyers and brochures. - Generated enrollment reports which reflected student enrollment data for marketing purposes. - Wrote and edited web and.

Certificate, Educational/Instructional Media Design

Bachelor Of Applied Science - Basc, Education