Stephanie Whalen Email & Phone Number

Washington, DC, US

Cloudbreak Creative partners with businesses to create experiences that drive connection, engagement, and growth. From crafting unforgettable websites and intuitive product designs to executing impactful marketing strategies, Cloudbreak Creative is your one-stop solution for elevating your business to new heights.

• Currently leading the design of an international enterprise desktop application for efficient mapping of structured medical terminology, enhancing user productivity and data accuracy.
• Supporting the company brand strategy and marketing efforts by creating graphic content and assets. This includes logo and design system creation for internal products as well as graphics for several digital & physical.

• Led end-to-end design of a multi-user medical exam management platform. Focused on developing an admin portal which streamlined complex medical surveillance processes, and a client portal resulting in a multi-million.
• Directed design of a cloud-based healthcare terminology management solution. Created its brand identity and early prototypes securing development funding. Recently conducted usability testing on theversion currently.
• Orchestrated research and design for an international enterprise cloud application. Reimagined complex workflows for authoring and maintaining structured medical terminology reference sets. The improved experience.
• Established and maintained design systems and component libraries and authored documentation on best practices, which promoted design consistency and empowered developers to build and deploy efficiently.Clients.

Baltimore, Maryland, United States

• Founded and operate a UX design consultancy specializing in user-centered solutions for SMEs across diverse industry sectors.
• Currently leading the redesign of a client portal for law firms, enhancing client-lawyer communication, case document management, and providing accessibility to supplementary services.
• Presently expanding and refining the branding assets for a new line of Moonshine at a local distillery.Clients: Direct Law, Fordham Lee Distillery, Reniu Medspa, Maryland Parachute Team, A Better View, Akors, Mahalo.

• Managed legacy applications for customers following the acquisition of an online banking product suite, facilitating their transition to a new platform. This dedicated support strategy reduced customer attrition and.
• Created designs for & developed corporate website and Virtual Client Conference website. Created digital marketing materials and graphics to support and grow the brand.

• Designed user flows, wireframes, and pixel-perfect mockups for new and enhanced UI features, evolving product suite from early stages to what is in use today.
• Spearheaded competitive analysis of onboarding and account creation processes, leading to reduced friction and improved user experience.
• Conducted agile user research through help-desk ticket analysis and Project Manager interviews, providing valuable insights for product development.

• Developed and refined CSS/Sass for enhanced platform customization, enabling Credit Union clients to maintain brand consistency within white-label products. This enhanced service resulted in a competitive edge among.
• Collaborated on a cross-functional team to implement WAI-ARIA (Web Accessibility Initiative - Accessible Rich Internet Applications) standards across online banking products, significantly improving accessibility for.
• Created documentation and guides for product use and production handoff.

• Supported Credit Union clients and internal marketing efforts by building websites and providing digital and physical marketing assets.
• Became increasingly involved in more aspects of producing the home banking product line including wire framing, prototyping, and presenting pixel-perfect mockups for feature concepts.

Worked with a small team to design & develop home banking products, websites and digital marketing assets for a variety of Credit Union clients.

Ux/Ui

Associate Of Arts And Sciences - Aas, Web Design & Development, 4.0 Gpa

Associate Of Fine Arts - Afa, Fine And Studio Arts, 4.0 Gpa