As the joint head of award-winning telecoms firm, Matrix247, Stephen assists many law firms in developing their own success with a well thought out communication strategy. Aligning it with their existing business plan strategy results in increasing prospective clients and staff engagement thereby enhancing the clients’ brand, reputation and bottom line profits. For over 5 years, Matrix247 has been endorsed by Manchester Law Society as a supplier of communications technologies to their members. Chair of Calico Legal Journal which has been launched in order to provide better information to keep law firms abreast on the latest trending topics in the legal sector. For over 25 years, Matrix247 is a UK leading supplier of telephony solutions, wholesale mobile phones packages, super-fast broadband, private voice and data networks and video conferencing solutions. They are all wrapped with SRA compliant cyber security solutions to hundreds of law firms and currently thousands of users needing networks for multi-location.For example, when working with a client in the legal sector, they were faced with the challenge of increasing customer expectations for increasing levels of service whilst maintaining their brand reputation across multiple sites. Matrix247 was able to deliver a tailored solution and ensuring the client had seamless customer-focused call handling, giving the firm a real competitive advantage. The added bonus to the solution was it saving the firm money.A review of your communications strategy can help you recruit the best fee earners by offering flexible and agile working solutions coupled with management information reporting. By reviewing clients’ telecommunications, Matrix247 have saved individual clients’ £10,000s by introducing new technology and reviewing the firm’s communication costs. If you are interested in finding out how you can improve the day-to-day running of your firm, please contact teamlegal@matrix247.com or call 0345 36 20 247.