Customer Insights & Analytics Manager
Current• Manage the analysis and interpretation of online data across platforms, driving actionable insights to enhance e-commerce performance and conversion rates.• Lead user behavior analysis, identifying pain points and opportunities to optimize customer journeys.• Collaborate with cross-functional teams to develop and implement strategies for customer acquisition, retention, and revenue growth.• Develop A/B testing initiatives to improve landing page performance and streamline the checkout process, achieving measurable conversion rate optimization (CRO).• Translate complex data into clear, actionable recommendations for stakeholders, fostering alignment on goals and strategies.