As a Customer Insights & Analytics Manager with over 10 years of experience, I specialize in using data-driven insights to optimize e-commerce performance, customer journeys, and conversion rates. My expertise spans Google Analytics, CRO, A/B Testing, and Customer Behavior Analysis, empowering organizations to achieve measurable growth.In my current role, I lead initiatives to uncover user behavior trends, identify opportunities for performance optimization, and implement strategies that drive revenue and customer satisfaction. By collaborating with cross-functional teams, I’ve successfully enhanced user experiences and translated complex data into actionable strategies.
Listed skills include Quality Assurance, Microsoft Office, Editing, Html, and 32 others.