I am a customer service, results-driven individual with experience in customer service and logistics fields. I am working in the Supply Chain and Logistics industry. My main focus is prospecting new clients and generating new customer accounts, while simultaneously managing current accounts. With a proven track record of professional success, I am confident in saying I am highly detail-oriented with a strong focus in maintaining an exceptionally high level of customer satisfaction.

Automatic Data Processing, Inc. -with about $10 billion in revenues and about 570,000 clients ADP is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.• Provide account management to clients with decentralized ADP Business units in a manner consistent with ADP’s World Class Service initiatives• Guide clients… Show more Automatic Data Processing, Inc. -with about $10 billion in revenues and about 570,000 clients ADP is one of the world's largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source.• Provide account management to clients with decentralized ADP Business units in a manner consistent with ADP’s World Class Service initiatives• Guide clients step by step through the “New Hire” process which consisted of entering pay rate, SIT/SUI employee tax coding, medical & dental, vision & garnishment withholding, W4 data, I9 & Direct Deposit• Assist clients with recording data for each employee, including such information as addresses, weekly earnings, merit increases, supervisory reports on performance, and dates of and reasons for terminations• Enter new hire information in the human resource system database• Ensure all new hires are verified through E-Verify before moving forward with the new hire process• Responsible for implementing PTO time and accrual through ADP Resource based on the company policy• Respond professionally and timely to client incoming phone calls, web inquiries, emails and/or faxes• Actively utilized ADP resources and systems to perform daily duties and resolve issues (Clarify, Enterprise HR version 4, Lotus notes, Oracle, SharePoint, RSVP, and Auto Pay) Show less

Lighthouse Care Center is a 130-bed facility committed to provides quality mental health and substance abuse treatment services for adolescents, adults, and seniors.

2013 Certificate of Excellence ocean front resort with full amenities, ranked #33 out of 223 hotels located at one of the top ten most visited beaches in the world.• Provided professional and friendly customer service to guests in fast-paced environment; yielding a high percentage of return guests• Maintained customer satisfaction through consistent relationship building and strong interpersonal communication skills

The Wilner Firm, formerly Wilner, Hartley, Metcalf, P.A., is a full service law firm, based in Downtown Jacksonville, Florida. a full service law firm, whose practice focuses in the following areas of litigation: Complex Mass Tort, Products Liability, Surgical Mesh, Tobacco, Medical Malpractice, Personal Injury, Wrongful Death, Premise Liability, Automobile Accidents, Boat Accidents, and Aviation Accidents.• Oversaw and managed an Engle Trust Fund • Assisted lawyers and… Show more The Wilner Firm, formerly Wilner, Hartley, Metcalf, P.A., is a full service law firm, based in Downtown Jacksonville, Florida. a full service law firm, whose practice focuses in the following areas of litigation: Complex Mass Tort, Products Liability, Surgical Mesh, Tobacco, Medical Malpractice, Personal Injury, Wrongful Death, Premise Liability, Automobile Accidents, Boat Accidents, and Aviation Accidents.• Oversaw and managed an Engle Trust Fund • Assisted lawyers and paralegals with all legal related tasks• Managed a team of 10-15 employee to ensure they were adhering to procedures and meeting the required deadlines• Organized and lead team meetings• Trained new employees on policy, procedures and guidelines • Communicated with clients daily to understand and assist with their needs and to provide updates regarding their pending case• Reviewed all incoming litigation and documentation to ensure all required documents were completed properly according to the firm’s guidelines Show less