Sterling Laker Email & Phone Number
Who is Sterling Laker? Overview
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Sterling Laker is listed as Associate Technical Support Engineer at Recharge, a company with 284 employees, based in Portland, Oregon, United States. AeroLeads shows a matched LinkedIn profile for Sterling Laker.
Sterling Laker previously worked as Senior Technical Support Specialist at 6Sense and Senior Technical Support Specialist at Knack. Sterling Laker holds Bachelor Of Science - Bs, General Social Sciences, Minor: Business from University Of Oregon.
Email format at Recharge
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About Sterling Laker
People come to technology for many reasons. For me, it has always been to reduce barriers and ensure people have the best access to the tools they need. I've always been tech-minded and excel at complex products and problem-solving and am passionate about using that innate skill to help others understand the products they need. Because of this passion for helping people and the emergent solutions technology provides, I am especially enthusiastic about startup environments and SaaS products. With over eight years of support experience, nearly six of which were remotely supporting a complex SaaS product in a growing startup, I am both ready for and excited to support startups seeking to make people's lives just a little bit easier.
Sterling Laker's current company
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Sterling Laker work experience
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Senior Technical Support Specialist
Current
Senior Technical Support Specialist
- Fielded and investigated complex technical issues beyond the expertise of CX team
- Reproduced and triaged technical bugs, submitting bug reports to engineering team
- Analyzed performance issues on Solr, Mongo and SQL servers
- Scrutinized large data sets to identify and solve difficult to find errors
Customer Success Specialist/Manager
- Collaborated with customers to maximise their experience with Knack
- Led emergency support responses after hours, coordinating across departments to solve urgent, time-sensitive issues
- Produced internal and external documentation for productFrequently operated independently as sole support after hours, during emergencies, or on weekends
- Served as primary training support for new staff and led staff training and onboarding
- Maintained composure and professionalism with… Show more
- Maintained composure and professionalism with escalated customers
Audio And Tech Support
- Build and maintain custom computer systems for 40+ clients
- Recover and restore data from dead drivers and systems
- Maintain backups for confidential information
- Build, set up and maintain audio and video equipment
- Provide tech support in personal and business environments
Technical Support Consultant
- Encrypted and backed up HIPAA-protected files
- Maintained backups for confidential information
- Trained staff on security and encryption
- Coordinated repair efforts over the phone and in-person
System Administrator
- Provided patient and consistent customer service and sales support remotely
- Performed consistent phone line, LAN, server, workstation, security and website maintenance
- Designed and implemented marketing materials and strategies
- Trained and provided technical support for all employees
Colleagues at Recharge
Other employees you can reach at 6sense.com. View company contacts for 284 employees →
Omar Bhai
Colleague at Recharge
Islamabad, Islāmābād, Pakistan, Pakistan
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MA
Mahesh Andhalkar
Colleague at Recharge
Pune, Maharashtra, India, India
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AS
Ayyappakumar Sajja
Colleague at Recharge
Fremont, California, United States, United States
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AD
Andrew David, Csm, Pmp
Colleague at Recharge
Austin, Texas, United States, United States
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OS
Osman Sahin
Colleague at Recharge
Ankara, Ankara, Türkiye, Turkey
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VG
Vishrant Goyal
Colleague at Recharge
Noida, Uttar Pradesh, India, India
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BD
Bopanna D. C
Colleague at Recharge
Bengaluru, Karnataka, India, India
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VY
Vijay Yadav
Colleague at Recharge
Maharashtra, India, India
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VV
Vali Vaduva
Colleague at Recharge
Bucharest, Romania, Romania
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SJ
Sumit Jain
Colleague at Recharge
Pune, Maharashtra, India, India
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Sterling Laker education
Frequently asked questions about Sterling Laker
Quick answers generated from the profile data available on this page.
What company does Sterling Laker work for?
Sterling Laker works for Recharge.
What is Sterling Laker's role at Recharge?
Sterling Laker is listed as Associate Technical Support Engineer at Recharge.
Where is Sterling Laker based?
Sterling Laker is based in Portland, Oregon, United States while working with Recharge.
What companies has Sterling Laker worked for?
Sterling Laker has worked for Recharge, 6Sense, Knack, Freelance, Self-Employed, and Sage House Counselling Services.
Who are Sterling Laker's colleagues at Recharge?
Sterling Laker's colleagues at Recharge include Omar Bhai, Mahesh Andhalkar, Ayyappakumar Sajja, Andrew David, Csm, Pmp, and Osman Sahin.
How can I contact Sterling Laker?
You can use AeroLeads to view verified contact signals for Sterling Laker at Recharge, including work email, phone, and LinkedIn data when available.
What schools did Sterling Laker attend?
Sterling Laker holds Bachelor Of Science - Bs, General Social Sciences, Minor: Business from University Of Oregon.
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