Sterling Packer Email & Phone Number

Salt Lake City Metropolitan Area

Fort Gordon, GA

• I manage a team of 5 Field Service Representatives that installed and continue to maintain a mission-critical cyberspace operations system for US Army Cyber Command. Additional responsibilities include recruiting.
• Fielded a mission-critical cyber operations system to US Army Cyber Command
• Recruited and hired a team of 5 highly qualified FSRs
• Planned and opened new office space for ManTech in downtown Augusta
• Won a spot on the Cyber Center of Excellence Instructor & Training Support Services contract

Augusta, Georgia Area

• Program manager for US Army Signal, Cyber, and Electronic Warfare doctrine and lessons learned. Supervised a team of 40 government and contract personnel in the development and production of 22 US Army doctrine.
• Developed the Cyber Center of Excellence Lessons Learned Forum to actively identify and solve problems in signal, cyberspace, and electronic warfare operations.
• Increased the marketing of doctrine publications and employed analytics to determine the success of the marketing program; increased downloads of publications by 30% in the first year.
• Teamed with the Knowledge Management Division to improve publication and dissemination of validated lessons learned products.
• Selected and hired employees for 3 mid- and senior-level positions in the Doctrine Division.
• Selected and onboarded a new contract for the Lessons and Best Practices Branch.

Augusta, Georgia Area

• Led a 25-person team providing defensive cyber operations (DCO) and cybersecurity support to a Geographic Combatant Command (equivalent to a Fortune 100 company). Managed a team of highly-skilled cybersecurity experts.
• Adjusted mission set (support role) with the supported command (customer) to meet requirements and provide more effective and efficient support for defensive cyberspace operations.
• Innovated organizational structure to double the number of missions executed for the supported command while providing more time for technical training and mission preparation.
• Proposed and developed new concepts for Army defensive cyberspace operations, including remote operations and continuous network monitoring.

Kansas City, Missouri Area

Developed concepts and requirements to provide solutions for the Army's next-generation command post. Collected observations from command posts in operation, noting issues with facilities, IT systems, and interaction of personnel. With these observations, developed requirements to improve command posts, including systems that were more energy efficient and.

Hawaiian Islands

Provided technical leadership and management of a 9-person team of IT professionals. Led the team in help desk support for a 1000-person Army headquarters organization. Provided support for Microsoft Active Directory, local area networking, and video teleconferencing. Established a new team, providing a vision and setting strategic priorities while.

Led infantry units ranging in size from 15 to 180 people while serving as a Rifle Platoon Leader, Anti-Tank Platoon Leader, and Company Commander. Commanded a headquarters company, providing vision and leadership while planning and managing unit operations in preparation for and during combat operations. Managed the day-to-day operations of 500-person.

Master Of Information Systems Management (Mism), Information Systems Management

Activities and Societies: Beta Gamma Sigma

Computer Science, Portuguese & Spanish