Sterling Hicks

Sterling Hicks Email and Phone Number

8+ years in client service, team building, and operations, I excel in client resolution, problem-solving, and adaptability. Eager to transition to social work, I aim to enhance patient care and well-being with my skills. @ Emterra Environmental USA
united states
Sterling Hicks's Location
Flint, Michigan, United States, United States
About Sterling Hicks

Sterling Hicks is a 8+ years in client service, team building, and operations, I excel in client resolution, problem-solving, and adaptability. Eager to transition to social work, I aim to enhance patient care and well-being with my skills. at Emterra Environmental USA.

Sterling Hicks's Current Company Details
Emterra Environmental USA

Emterra Environmental Usa

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8+ years in client service, team building, and operations, I excel in client resolution, problem-solving, and adaptability. Eager to transition to social work, I aim to enhance patient care and well-being with my skills.
united states
Website:
emterrausa.com
Employees:
18
Sterling Hicks Work Experience Details
  • Emterra Environmental Usa
    Maintenance Clerk
    Emterra Environmental Usa Dec 2022 - Present
    Flint, Michigan, United States
    ● Manage data entry for 250 trucks, ensuring accuracy in work orders and fleet operations.● Oversee mechanic uniform inventory, ensuring timely replenishment and smooth weekly laundry cycles.● Generate and interpret database reports to support fleet operations, driving data-informed decision-making.
  • The Home Depot
    Service Desk Lead
    The Home Depot Apr 2022 - Sep 2022
    Flint, Michigan, United States
    ● Cultivated strong team performance by ensuring quick resolution of client issues. Boosting client satisfaction and metrics by 30%.● Refined service desk communication through training associates on effective client communication and issue resolution techniques.● Remedied client discouragement by collaborating with various departments to resolve order-related issues.
  • The Home Depot
    Lumber/ Building Material Associate
    The Home Depot Nov 2021 - Apr 2022
    Flint, Michigan, United States
    ● Improved team communication through the use of the store's online application, promoting accountability and strengthening department coordination.● Enhanced customer satisfaction through comprehensive client education on lumber materials and the provision of easily comprehensible diagrams and quotes.● Increased sales for the lumber department through inventory management by delegating associates to specific aisles and providing regular updates on stock availability.
  • The Home Depot
    Online Support Specialist
    The Home Depot Jun 2019 - Nov 2021
    Flint, Michigan, United States
    ● Coached over 15 associates, developing skills in inventory checks and quality assurance during high order volume.● Developed a comprehensive training booklet for new associates, streamlining onboarding processes.● Optimized order processing, by creating work order team meetings, increasing delivery efficiency by 20%.
  • The Home Depot
    Flooring Sales Associate
    The Home Depot Dec 2016 - Jun 2019
    Flint, Michigan, United States
    ● Advise clients on the best products to meet their specific needs, ensuring satisfaction.● Analyze customer feedback to refine product offerings, improving customer satisfaction.● Led client consultations to provide accurate flooring quotes, ensuring product suitability and building strong client relationships..
  • Lapeer Plating + Plastics
    Machine Operator/ Assembler
    Lapeer Plating + Plastics Sep 2015 - Dec 2019
    Lapeer, Michigan, United States
    ● Conduct inspections of chrome-plated and plastic components to identify defects● Assemble chrome components and lenses● Operate sonic weld press machine● Document and report scrap and production metrics
  • Optimum Retail Dynamics
    Sales Representative
    Optimum Retail Dynamics Apr 2015 - Dec 2015
    Flint, Michigan, United States
    ● Serves customers by selling products and meeting customer needs.● Adjusts content of sales presentations by studying the type of sales outlet or trade factor.● Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
  • Advantage Solutions: Sales, Marketing, Technology
    Promotions Specialist
    Advantage Solutions: Sales, Marketing, Technology Mar 2015 - Sep 2015
    Hartland, Michigan, United States
    ● Engage with customers to promote and demonstrate food products effectively.● Educate consumers on the benefits and features of various food items.● Collaborate with store staff and managers to optimize demonstration locations and timing.● Maintain a clean and organized demonstration area to ensure a professional appearance.
  • Meijer
    Stock Clerk
    Meijer Sep 2014 - Sep 2015
    Hartland, Michigan, United States
    ● Maintains a clean, neat, and member-ready area.● Promptly unloads trucks and deliveries.● Sorts and stocks products on shelves and in the backroom.● Assists fellow associates as needed throughout the store.
  • Waldenwoods Resort & Conference Center
    Host
    Waldenwoods Resort & Conference Center May 2014 - Sep 2014
    Hartland, Michigan, United States
    ● Greeted guests warmly and courteously, ensuring a welcoming atmosphere.● Promoted daily specials and upsold menu items to enhance guest experience and increase sales.● Managed reservations and seating arrangements to optimize guest flow and minimize wait times.● Responds to guest inquiries and requests in a timely, friendly, and efficient manner
  • Hicks Yards Services
    Landscaper
    Hicks Yards Services Jun 2012 - Aug 2014
    ● Executed detailed landscape installation plans, including planting, mulching, and hardscaping.● Collaborated with clients to understand their landscaping needs and preferences, delivering tailored solutions.● Monitored plant health, identifying and addressing issues such as pests and diseases promptly.● Operated a variety of landscaping equipment such as mowers, trimmers, and blowers safely and efficiently.

Sterling Hicks Education Details

Frequently Asked Questions about Sterling Hicks

What company does Sterling Hicks work for?

Sterling Hicks works for Emterra Environmental Usa

What is Sterling Hicks's role at the current company?

Sterling Hicks's current role is 8+ years in client service, team building, and operations, I excel in client resolution, problem-solving, and adaptability. Eager to transition to social work, I aim to enhance patient care and well-being with my skills..

What schools did Sterling Hicks attend?

Sterling Hicks attended Mott Community College, Dp Studios, Carman-Ainsworth High School.

Who are Sterling Hicks's colleagues?

Sterling Hicks's colleagues are Maurice Mastin, Andre Nunes, Brandon Farquhar, Brandon Farquhar, Jonathan Judd, Zac Willett, Constance Lopez.

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