Learned and executed several key tasks in digital marketing by working with diverse clients in the FMCG industry.Some of my responsibilities included:-. Assisting in the planning and execution of digital and social media marketing campaigns.-. Conducting market research and analysis to understand consumer behavior and competitive landscapes.-. Supporting the creation of marketing materials, such as social media posts and promotional content.-. Collaborating with media design department to develop creative ideas and strategies for client projects.-. Managing and updating CRM systems and marketing databases.-. Helping organize and promote marketing events, both online and offline.-. Analyzing campaign performance and providing insights for improvement.

Plays a pivotal role in ensuring an exceptional experience for our customers, as well as responsible for a range of tasks that contribute to the overall efficiency and customer satisfaction within the store while also maintaining Index’s commitment to providing quality products and excellent service.

Represent the company as a customer service representative, ensuring every client has a superb experience. Communicating with consumers using a variety of channels, including system chat, social media, and phone, to answer questions, handle problems, and share details about our goods and services.

Plays a crucial role in supporting the faculty in the Department of Finance in delivering high-quality content and training in investments, as well as assisting with various instructional, administrative, and research activities, providing invaluable support to the students in pursuing in-depth knowledge in investment management.