Steve Bernal

Steve Bernal Email and Phone Number

Senior Manager at Dell @ Dell Technologies
round rock, texas, united states
Steve Bernal's Location
Austin, Texas, United States, United States
Steve Bernal's Contact Details

Steve Bernal work email

Steve Bernal personal email

About Steve Bernal

I am a high performing, strategic-thinking professional with more than 20 years of experience in the high-tech industry. The last 16 years have been dedicated to Project Management with a focus on executing customer driven deployment projects across federal, education, large institution, state and local government customers. Led a team of up to 35 Project Managers through a successful alignment of our fulfillment model, developing relationships, active quality management, project execution, and Operational excellence. My end to end experience from sales, operations and client driven project management background has allowed me to be successful at delivering a world class customer experience.Feel free to contact or connect with me, as I look forward to expanding my network or connecting with colleagues, career driven professionals or executives.Steve Bernalbernal.steve@gmail.com

Steve Bernal's Current Company Details
Dell Technologies

Dell Technologies

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Senior Manager at Dell
round rock, texas, united states
Website:
delltechnologies.com
Employees:
270292
Steve Bernal Work Experience Details
  • Dell Technologies
    Senior Manager - Configuration Services
    Dell Technologies Jul 2021 - Present
    Round Rock, Tx
    Manage a US and Canada customer facing Project Management team responsible for services delivery of a project/program implementation plan for designed end user/client configuration services solution. Lead a team of 18 highly passionately motivated team members determined to deliver excellence through building relationships, quality, and professional development. Drive efficiencies through identifying opportunities/challenges and process improvements.
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  • Dell
    Project Program Management Lead
    Dell Sep 2013 - Jun 2021
    Round Rock, Tx
    Effective leader of up to 24 Project Managers supporting custom configurations and deployments for Federal, Healthcare and Corporate customers. Foster positive customer experience through coaching, process improvements and customer relations. Migrating and amplification of unit production through active participation in 2nd touch facility fulfillment model.
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  • Dell Technologies
    Project Program Management Senior Advisor
    Dell Technologies Jul 2010 - Sep 2013
    Identified and successfully implemented process improvements. Active participation in core teams for diverse business initiatives involved defining processes, implementing changes, and managing post-launch metrics. Served as a dedicated Configuration Services Project Manager for Federal customers and managed approximately $12 million in Services Revenue. Contributed to the Business Development Team for Custom Fulfillment Solutions through scoping and devising solutions for new and existing customer opportunities.
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  • Dell Technologies
    Service Project Management Advisor - Custom Factory Integration
    Dell Technologies Oct 2006 - Jul 2010
    Round Rock, Tx
    Project planning, analysis, and implementation to achieve solutions and meet objectives for external customers. Provide recommendations to customers for improvement in deployments, imaging, project management and cost reduction.
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  • Dell
    Sales Support Senior Consultant - Latin America
    Dell Mar 2006 - Oct 2006
    Round Rock, Tx
    Managed Global Distributors and local fulfillment partners to drive on time delivery, cost reduction and complete customer experience. Created and implemented processes for internal sales teams to improve order fullfilment, attach rates and revenue growth.
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  • Dell
    Sales Support Senior Analyst - Latin America
    Dell May 2003 - Mar 2006
    Round Rock, Tx
    Responsible for daily order management, report generating and management to meet delivery targets. Worked cross functionally with teams in Brazil, Mexico, Chile, Argentina, Colombia and US to improve fulfillment capabilities and Customer Experience.
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  • Dell
    Sales Operations Project Senior Analyst - Software & Peripherals Operations
    Dell Nov 2002 - May 2003
    Round Rock, Tx
    Provide support to internal customers in Software and Peripherals Sales and Customer Care to improve delivery of pre and post sales communications to external customers. Actively work with fulfillment partners to achieve a superior Customer Experience through on-time fulfillment and real-time order status.
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  • Dell
    Sales Support Analyst - Software & Peripherals Operations
    Dell Dec 2001 - Nov 2002
    Round Rock, Tx
    Managed day to day activities in support mailbox including order activity, inquiries and credit memos. Responsible for training of Account Teams in DHS segment to improve cycle time, competencies and meet SLAs.
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  • Dell
    Dellware And Home Sales Consultant
    Dell May 1999 - Dec 2001
    Round Rock, Tx
    Provide pre and post sales assistance to Home Sales customers by identifying appropriate products and services to meet the full range of customer needs. Responsible for distribution of technical and administrative information, quotes, pricing, mail marketing/sales literature to prospective clients.
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Steve Bernal Skills

Project Management Program Management Business Process Improvement Management Integration Sales Operations Solution Selling Cross Functional Team Leadership Business Process Salesforce.com Customer Experience Project Planning Analysis Inventory Management Logistics Distribution Strategies Managerial Finance Cloud Computing Inside Sales Training Business Order Fulfillment Vendors Process Improvement Contract Management/negotiations Distribution Optimization Executive Presentations Financial Management Fulfillment Center Management Partner Quarterly Business Reviews Supplier On Boarding Vendor Relations/management

Steve Bernal Education Details

Frequently Asked Questions about Steve Bernal

What company does Steve Bernal work for?

Steve Bernal works for Dell Technologies

What is Steve Bernal's role at the current company?

Steve Bernal's current role is Senior Manager at Dell.

What is Steve Bernal's email address?

Steve Bernal's email address is st****@****ell.com

What schools did Steve Bernal attend?

Steve Bernal attended St. Edward's University.

What skills is Steve Bernal known for?

Steve Bernal has skills like Project Management, Program Management, Business Process Improvement, Management, Integration, Sales Operations, Solution Selling, Cross Functional Team Leadership, Business Process, Salesforce.com, Customer Experience, Project Planning.

Who are Steve Bernal's colleagues?

Steve Bernal's colleagues are Дима Гончаров, Sneha M, Farah Kawhary, Dolce Gabana, Binh Pho, Nick D., Laoniu Yiben.

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