Steve Bertke Email & Phone Number

Springboro.Ohio

• Support/Development experience in SSRS, SQL Server 2008 RS , T-SQL, Stored Procedures, Microsoft Visual Studio 2010 and Tableau Business Intelligence & Analysis • Experienced with Unix/Linux operating systems and ‘C’ & shell programming• Proficient using the Microsoft Project / Office• Experienced with SDLC process and tool set• Solid experience in Analysis, Development, Unit testing using Configuration Management tools, developing test plans and procedures • Contracted with CareSource for several months have a working knowledge of Medical Terms• Excellent writing and verbal communication skills between Development and Management

Springboro,Ohio

Worked with Customers gathering requirement for Production using the Phone or FaxUsed Label TRAXX software to write Production tickets, Outside Purchase Orders, maintain Inventory, Cycle counts and Customer BillingManaged incoming phone calls, orders and messages for the Sale and Production Department

Development Supervisor – Service Application development for automotive dealerships. (Merchandising, Invoicing, Scheduling) Applications consisted of a Service Invoicing, Merchandising and Scheduling software and interfaces. Main contact person for all Automotive Service Development projects and processes Managed defects and defect reporting using ClearCase and ClearQuest Programmed projects personally using PICK Basic and supervised up to 6 Programmer/Analysts Reviewed and approved Projects requests from Product Management and estimated development project hours to complete Responsible for maintaining software Quality and Testing prior to GCA release to customers Responsible for maintaining a solid working relationship with Product Management, Marketing and the Technical Assistance Center (TAC) To understand the needs of the customer and deliver the desired or necessary solution performed programming, unit testing and system analysis. Managed the developers using the Team concept of Senior Developers leading projects by mentoring and instructing others in best practices Solid working knowledge of Windows and Microsoft Office tools