Steve Bridger

Steve Bridger Email and Phone Number

Chief Claims Officer @ Aviva
London, GB
Steve Bridger's Location
London, England, United Kingdom, United Kingdom
Steve Bridger's Contact Details

Steve Bridger personal email

n/a
About Steve Bridger

Passionate about providing health, protection and wellbeing benefits to UK society. Driving for market growth and protecting more consumers, employers, employees and their families.

Steve Bridger's Current Company Details
Aviva

Aviva

View
Chief Claims Officer
London, GB
Website:
aviva.com
Employees:
25391
Steve Bridger Work Experience Details
  • Aviva
    Chief Claims Officer
    Aviva
    London, Gb
  • Aviva Health Uk Limited
    Ceo/Md Health
    Aviva Health Uk Limited Apr 2020 - Present
  • Aviva
    Md Group Protection
    Aviva Nov 2014 - Apr 2020
    Southampton / Norwich
    Responsible for running the Group Risk business at AvivaEnd-to-end accountability; including strategy, planning, sales, administration, scheme underwriting, medical underwriting, change, transformation and claims
  • Aviva Uk Health
    Head Of Group Risk
    Aviva Uk Health Nov 2009 - Nov 2014
    Eastleigh & Norwich
    Responsible for running the Group Risk business at AvivaEnd-to-end accountability; including strategy, planning, sales, administration, scheme underwriting, medical underwriting, change, transformation and claims
  • Aviva (Uk Health)
    Head Of Customer Operations & Transformation
    Aviva (Uk Health) Nov 2007 - Nov 2009
    Transforming the customers' experience.Shaping of the Customer Target Operating Model and driving the strategic change programs required leading multi-disciplinary, cross-functional teams.Ensuring effective process management, linked to the customer journey.Directorate planning process, including change programme, financials and offshoring plans.
  • Norwich Union Healthcare
    Senior Group Risk Manager
    Norwich Union Healthcare Jan 2003 - Nov 2007
    Responsible for the planning and delivery of the Group Risk strategy. End-2-End ownership of customer journey ­ including actuarial pricing philosophy, scheme underwriting, new business,medical underwriting and portfolio management.
  • Unum Limited
    Customer Relations Manager / Head Of Appeals
    Unum Limited Nov 2000 - Jan 2003
    Primary goal to ensure that a customer driven culture is embedded within the organisationintroduced complaints handling in line with regulatory requirements and implemented satisfaction/performance indicators across all key moments of truth. Planning, budgeting and delivery of a dispute resolution service dealing with all declined/disputed claims, liasing with the Financial Ombudsman Service.Owned the Customer Results for Business Excellence Model ­ including award submission for 2002 European Quality Award and site co-ordinator
  • Zurich Life Assurance Company Limited
    Service Manager ­ Group Risk
    Zurich Life Assurance Company Limited Aug 1995 - Nov 2000
    Delivering high quality service to intermediaries in the Group Risk (Group Life and Income Protection) market.Responsible for day to day end-to-end service delivery, including operational strategy, process and performance management.

Steve Bridger Skills

Coaching Account Management Customer Relations Budgeting Process Excellence Critical Illness Income Protection Performance Management Relationship Management Management Group Life Customer Service Change Management Budgets Employee Benefits Strategy Business Strategy Financial Risk Program Management Insurance Financial Services Risk Management Stakeholder Management Health Insurance Life Insurance Pensions Portfolio Management Business Process Improvement Business Analysis Underwriting Project Delivery Brokers Strategic Planning Business Relationship Management Customer Relationship Management

Steve Bridger Education Details

Frequently Asked Questions about Steve Bridger

What company does Steve Bridger work for?

Steve Bridger works for Aviva

What is Steve Bridger's role at the current company?

Steve Bridger's current role is Chief Claims Officer.

What is Steve Bridger's email address?

Steve Bridger's email address is st****@****a.co.uk

What schools did Steve Bridger attend?

Steve Bridger attended University Of Portsmouth, Fareham Tertiary College, University Of Portsmouth.

What skills is Steve Bridger known for?

Steve Bridger has skills like Coaching, Account Management, Customer Relations, Budgeting, Process Excellence, Critical Illness, Income Protection, Performance Management, Relationship Management, Management, Group Life, Customer Service.

Who are Steve Bridger's colleagues?

Steve Bridger's colleagues are Natalie White, Prativa Sen, Susan Shields, Sandra Buckberrough, Donna Williams, Sum Li, Riki Hyland.

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