Steve Britain Email and Phone Number
CEO at Monument Technology, Experienced Chair and NED, Fintech and Financial Services at
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Monument Technology
Steve Britain's Location
United Kingdom, United Kingdom
Steve Britain's Contact Details
Steve Britain work email
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Steve Britain personal email
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Steve Britain phone numbers
About Steve Britain
A dynamic, successful CEO and experienced Chair/NED. Currently CEO at Monument Technology and also looking for a new NED opportunity. An outstanding track record of building, growing, transforming and turning around businesses in Fintech and Financial Services. CEO at Monument Technology, providing a proven, end to end, cloud native platform (bank in a box) to banks and building societies around the world. Previously COO at Monument Bank, a new, fully licenced bank for the mass affluent which is growing rapidly.Chair and NED at Which? Financial Services Limited until Dec 22 and now looking for new NED opportunities alongside my exec role.Previous roles include:- 10x Future Technologies, interim member of the leadership team of this fintech start up, building a new and transformational digital banking platform.- Co-op Bank, C-suite member of the Executive Committee which led the turnaround of the Bank. Led the Retail and Commercial Bank and was then Director of Strategy and Chief of Staff.Prior to that, spent over 22 years at HSBC, notably leading a number of strategic transformation programmes and leading the UK Cards business and the UK Savings and Investments business.
Steve Britain's Current Company Details
Monument Technology
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CEO at Monument Technology, Experienced Chair and NED, Fintech and Financial Services
Steve Britain Work Experience Details
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Ceo, Monument TechnologyMonument Technology Mar 2024 - PresentCEO at Monument Technology providing a proven, end to end, cloud native platform to banks and building societies around the world.
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Chief Operating OfficerMonument Oct 2018 - Mar 2024London, England, GbMonument is a new bank for the mass affluent. Having launched in late 2021, we have grown rapidly. More to come. -
Chair And Non Executive DirectorWhich? Financial Services Limited Sep 2018 - Dec 2022Chair and NED -
Managing DirectorStrategy Made Real Sep 2013 - Mar 2020Managing Director, “Strategy Made Real Limited”, my own company which:• Provides interim business leadership at senior executive level in Financial Services • Delivers large scale and complex transformation and change programmes• Reinvigorates business and product strategies to drive profitable growth.
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Interim Executive10X Banking Jun 2017 - Mar 2018London, England, GbFintech start up, led by Antony Jenkins (ex CEO Barclays), building a cloud based, digital core banking platform. Key member of the leadership team.Strategic and operational consulting on 10x's build and delivery to its initial client, Virgin Money.Developed the 10x TOM and run organisation. Led Business Development to secure new clients. -
Managing Director (Associate)Kpmg Jan 2017 - May 2017Toronto, On, CaInterim assignment for KPMG, leading the digitisation of cheque clearing for the UK Banking Industry. KPMG was engaged by UK Cheque and Credit Clearing to lead the whole programme which spans all the major UK clearing Banks, Agency Banks and a tech consortium led by Vocalink with major stakeholders such as HM Treasury, the Payment Systems Regulator and the Bank of England. -
Director Of Strategy And Chief Of Staff (Interim)The Co-Operative Bank Plc Nov 2014 - Jul 2016Manchester, Greater Manchester, Gb• Working with, leading on behalf of and troubleshooting for the CEO to ensure delivery of the turnaround plan. • Successfully led the development of, and revision to, the Co-operative Bank's turnaround strategy for Board approval, including the assessment of alternative strategic options.• Led Operations, Transformation and Change, Procurement and Premises during transition from COO to CAO• Developed new target operating model to align functions and drive cost reduction. Prioritisation and oversight of £600m+ transformation portfolio. Led the separation of the Bank from the Co-operative Group.• Director of Communications, created and led a ‘fit for purpose’ external and internal communications function, focal point for all interaction with media and oversight of all annual and interim results reporting.• Led the development and relaunch of the Bank’s unique customer led Ethical Policy, embedding values and ethics in day to day activities and initiating partnerships with Co-ops UK (new businesses) and Refuge (financial abuse). -
Managing Director, Retail And Commercial Bank (Interim)The Co-Operative Bank Plc Mar 2014 - Oct 2014Manchester, Greater Manchester, Gb• Led the Core Bank (4.5m personal and SME customers) across Products, Marketing, Channels (Branches, Telephony, Digital), Customer Relations and First Line Risk. Revenue £533m, direct costs £200m, 5000 people.• Reduced direct costs by 10.2% in 2014 delivering £71m of sustainable cost savings by improving and simplifying processes, sale of ATM estate and branch rationalisation.• Reduced size of branch network by 69 branches in 2014 (291 to 222) and initiated a programme to close a further 57.• Led the relaunch of the Bank’s brand focused on the Bank’s values and ethics, delivering positive results in terms of awareness, NPS and customer satisfaction. Stemmed outflow of current accounts with prime numbers increasing in H2 2014, overhauled overdraft proposition.• Liquidity managed, increased NIM by 0.15% to 1.19%, reduced cost/volume of deposits (from £31.4bn to £28.4bn).• Re-ignited intermediary mortgages, completions improved 28% in 2014 and almost trebled to £2.5bn in 2015.
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Commercial Director (Interim)The Co-Operative Bank Plc Nov 2013 - Mar 2014Manchester, Greater Manchester, Gb• Accountable for all products and marketing, led 130 people and generated annual revenues of £500m across current accounts, savings, mortgages, loans and cards.
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Director, Uk Wealth Transformation And Head Of Proposition DevelopmentHsbc Apr 2008 - Jun 2013London, Gb• Led a $100m transformation and growth of HSBC’s UK Wealth business (products, people, distribution channels, technology). As Programme Director, led over 500 people across technology, change and other functions in UK and Hong Kong. • Led a team of more than 100 who designed, developed and re-engineered all new and existing retail banking, card and wealth products and propositions for HSBC, first direct and M&S Money customers in the UK. • Implemented the Retail Distribution Review (RDR), the most complex regulatory change in Wealth Management for many years. Led HSBC’s interaction with FCA. • Built HSBC’s multi-channel Wealth platform which enables customers to buy/sell over 400 funds and implemented a new funds processing system to replace existing system.• £3bn growth and doubled Investment sales over 3 years led by the launch of World Selection multi manager, multi asset funds and a new Premier discretionary investment management service• Launched new FX payment and ATM services which generate more than $30m revenue per annum• Negotiated a multi-million pound deal with Visa and then led the seamless rebrand of 10m HSBC and first direct debit cards from Maestro to Visa. Subsequently launched 2m contactless debit cards in 2012.• Negotiated and implementing the rebrand of 3m+ credit cards from MasterCard to Visa.• Launched HSBC’s Fast Balance app giving 1m customers mobile access to balances and transaction history -
Md, Head Of CardsHsbc Sep 2006 - Apr 2008London, Gb• Led HSBC’s personal credit card businesses across a range of brands including HSBC, first direct, M&S Money, John Lewis Partnership, Marbles and GM.• Grew £350m of profit by 20% pa on the back of £800m revenue, 10m cardholders and £8bn receivables.• Led the integration of four, disparate card businesses (HSBC, first direct, Partnership Cards, M&S Money). • Led the disposal and migration of loss making Marbles card and sub-scale affinity/cobranded card portfolios (£750m of receivables) to SAV Credit and MBNA through two separate M&A deals.• Lead HSBC Director on the John Lewis Financial Services Exco, the joint HSBC/John Lewis management committee which governed the HSBC owned, John Lewis Partnership Card business
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Md, Head Of Savings And InvestmentsHsbc Jan 2005 - Sep 2006London, Gb• Led HSBC’s retail savings and investments business, growing revenue by 25% from £300m to £400m per annum.• Repositioned HSBC’s savings range which delivered substantial growth in deposits. Launched market leading 8% Regular Saver and Online Saver. Dramatically increased the profile of Savings among frontline employees. • Grew new business share from 4% to 11%. Balances grew from £20bn to £30bn in two years and growth continued afterwards so that HSBC successfully weathered the downturn and credit crunch in subsequent years. • Led the market by being the first Bank to multi tie as a result of depolarisation, giving customers a choice of third party funds as well as delivering an IFA service to high net worth private clients. Funds under management grew by £1bn (12.5%).
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Head Of InvestmentsHsbc Mar 2002 - Jan 2005London, Gb• Led HSBC’s investments business with £8bn funds under management and revenue of £150m per annum.• Sourced and manufactured funds and structured products for HSBC’s multi tied offering. Sourced third party life assurance, pensions, investments and discretionary investment management for HSBC Private Clients.• Commercial Director, HSBC Trust Co Ltd (Private Client business) and Director, HSBC Investment Funds Ltd – FSA approved person.• Delivered a strategic repositioning of the Private Client business by migrating discretionary management service to model portfolios (reduced risk to the business, improved performance for clients) and integrating the business with the Bank’s Premier proposition.
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Project Director, New Challenger BankHsbc May 2000 - Mar 2002London, Gb• Led a cross functional team that created and built the banking business of the new, standalone joint venture, Merrill Lynch HSBC, in the UK. Successfully brought together teams from different cultures (both parent companies plus external hires). • Led all aspects of banking (marketing, client service, operations, IT, credit & risk) from inception to implementation. Also led the build of the Investment side of the business in the latter stages of the project.• Led the establishment of Merrill Lynch HSBC’s business in Hong Kong until the Board deferred global expansion.
Steve Britain Skills
Financial Services
Banking
Strategy
Retail Banking
Portfolio Management
Business Strategy
Change Management
Wealth Management
Investments
Management
Stakeholder Management
Financial Risk
Program Management
Risk Management
Credit Cards
Business Transformation
Relationship Management
Leadership
Wealth
Proposition Development
Mergers And Acquisitions
Cross Functional Team Leadership
Product Development
Strategic Planning
Credit
Pensions
Payments
Private Banking
Credit Risk
Executive Management
Operational Risk
Financial Markets
Business Relationship Management
Transformation
Savings
Product Management
Team Leadership
Business Process Re Engineering
Equities
Debit Cards
Cards
Wealth Management Services
Asset Management
Customer Insight
Mutual Funds
Team Management
High Net Worth Individuals
Investment Banking
Alternative Investments
Emerging Markets
Steve Britain Education Details
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University Of CambridgeEconomics -
Harrogate Grammar School
Frequently Asked Questions about Steve Britain
What company does Steve Britain work for?
Steve Britain works for Monument Technology
What is Steve Britain's role at the current company?
Steve Britain's current role is CEO at Monument Technology, Experienced Chair and NED, Fintech and Financial Services.
What is Steve Britain's email address?
Steve Britain's email address is st****@****net.com
What is Steve Britain's direct phone number?
Steve Britain's direct phone number is (345) 600*****
What schools did Steve Britain attend?
Steve Britain attended University Of Cambridge, Harrogate Grammar School.
What skills is Steve Britain known for?
Steve Britain has skills like Financial Services, Banking, Strategy, Retail Banking, Portfolio Management, Business Strategy, Change Management, Wealth Management, Investments, Management, Stakeholder Management, Financial Risk.
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