Responsible for both residential and commercial burglar & fire alarm, CCTV & megapixel camera consultations, design, sales, plans, project management and customer serviceDesign contract documents, paperwork and related sales formsResearch product specification for possible inclusion to our suggested product line

Residential sales / Customer Service RepresentativeResponsible for residential sales of burglar and fire alarm systems in an assigned territory and meeting reoccurring revenue and installation goals, maintaining customer and contractor relationships to obtain referralsAs a CSR, I was responsible for maintaining the relationship with our large public school district alarm customers and our now contracted agent response provider, design, sell and manage large public school building alarm projectsAlarm Response Agent supervisor Supervise and direct Alarm Response Agent programResponsible for hiring and training of new AgentsPatrol contracted clients property and respond to burglar alarm activations in lieu of policeInvestigate burglaries, write reports, maintain Agent’s schedules, and write Agent’s performance evaluations

Patrol officerGeneral enforcement of State, County and City laws, rules and regulations on the County Transit System.As a sworn Deputy Public Officer per State Penal Code section 836.5 with limited Peace Officer powers, this position required making arrests, writing citations and testifying in court.Patrolled an assigned beat area in a marked patrol vehicle or on foot, provide protection and crime prevention for employees and patrons of the transit systemWas a NTSB certified Bus and Light Rail accident investigatorAlso, an Original developing member of the VTA’s under cover Vandalism Abatement Team (VAT) Fare Compliance officerRide light rail trains and inspect passengers for proper payment of fare, enforce State, county laws, rules and regulations that pertain to the operation of the light rail trains and fare complianceVTA Sheriff and Fare Compliance Emergency DispatcherProvided emergency radio dispatch and communications for the newly contracted Sheriff’s Transit patrol during the changeover and until County Communications took over that responsibility Dec. 1991