Steve Burns work email
- Valid
- Valid
- Valid
Steve Burns personal email
Steve Burns phone numbers
Expert product manager with expertise in start-up and enterprise technology software development environments. Adept at leading and executing product strategy and product delivery of 10-25 member distributed teams. I drive incremental business growth through customer acquisition and engagement, resulting in increased revenue. Extensive experience coordinating cross-functional teams running Agile processes, ensuring alignment and collaboration leading to on-time delivery of products and features. Skilled in data analysis and process optimization, leading to insights and innovation, decreasing time to delivery, and increasing operational efficiency. Seeking remote, full-time product management opportunities with a technology company within EST, CST, or PST time zones.As an expert product manager, I excel in strategizing and executing technology-based product delivery. I assess market and customer needs, solving business problems, and delivering product improvements which enable incremental business growth. With expertise in Agile and Scrum processes, I focus on delivering continuous incremental value. I am excited to use my skills to help a startup business grow at exponential rates. I provide training on Agile and Scrum processes, while mentoring other aspiring product managers.My product management approach is to analyze customer needs, identify solvable problems and deliver products or features to the market which helps a business grow. I strive to lead teams and processes through stewardship, in a collaborative manner, which delivers results on time, and within aligned scope. I have over 12 years of product management experience and 24 years in the technology industry, having managed, or driven projects with colleagues in over 35 countries.
-
Senior Product ManagerTopcoder Dec 2021 - Nov 2024Bay Area/Global, UsResponsible product manager for new product and feature development for Topcoders customer facing applications.Initiatives I've worked on:• Topcoder Platform, an AI first approach to crowdsourced work• Topcoder Academy, an e-Learning platform built in partnership with FreeCodecamp.org• Developing customer self-service products for website design, data analysis, QA bug hunts, • DiceID MFA integration with Topcoder.com• Implementing and optimizing Agile practices• Topcrowd.net, Enterprise insourcing platform• Lab45 AI Integration and platform expansion• Competitive research and market analysis -
Principal Product ManagerOrgill, Inc. Dec 2020 - Dec 2021Collierville, Tn, UsSpearheaded development of customer loyalty platform for Orgill and its dealer network (FanBuilder Rewards)Initiatives:• FanBuilder Rewards GTM strategy and execution• Release management and new brand onboarding coordination• Agile practice implementation and optimization• Customer data migration• Development and release of Store Systems Manager, back-office configuration• Design of My Hardware Rewards mobile app for iOS/Android• API Development enabling Point of Sale integrations• Product catalog caching and replication -
Senior Product ManagerFeynman Group, Inc. Jul 2018 - Dec 2020Responsible for driving strategic software client initiatives for e-commerce and custom software developmentKey Projects• Development of Fanbuilder Rewards product• Point of Sale integrations• Customer coupon delivery and management• Integrated rewards customer website• Ecommerce Integrations• Custom customer support backoffice toolset• Custom content management implementation• Mobile app integration
-
FounderFlyfly Drones Technical Consulting May 2017 - Jul 2018• Established and led a technical consulting business specializing in aerial imaging and quadcopter piloting solutions.• Developed and delivered customized piloting training programs, tailored to meet the unique needs of enterprise clients.• Provided expert remote support and consultation, empowering clients to optimize operations and achieve proficiency with advanced technologies.
-
Senior Manager, Norton Business AnalyticsNortonlifelock Jul 2015 - Apr 2017Tempe, Arizona, UsLed a Norton Business analytics team, driving strategic direction for the Norton Support & Services business unit to improve revenue growth, customer retention and realize business cost savings through analytics.Key Accomplishments:• Led efforts to implement Next-best-action AI and machine learning capabilities in the Norton live support centers• Integrated predictive analytics in the Norton online self-service user flows• Led strategy and execution for Enterprise datawarehouse platform, replacing legacy data analytics solutions with Qlik solution• Implemented data governance processes for business data and KPI's -
Senior Manager, Norton SupportabilityNortonlifelock Sep 2012 - Jul 2015Tempe, Arizona, UsLed the team which drove improvements to customer experiences and product quality based on analytical evidence.Key outcomes:• Led team responsible for root cause analysis of customer issues and product defects• Implemented process and strategy to reduce operational cost by improving product and service quality• Drove efforts to coordinate readiness for product releases in Global Support and Services• Optimized the Norton online experience• Executed advanced data collection and telemetry in partnership with product engineering
-
Senior Product ManagerSymantec Apr 2011 - Sep 2012San Jose, California, UsImplementation and optimization of a loyalty retention program for the Norton eCommerce business -
Product Manager - Worldwide Support & Customer ExperienceSymantec Sep 2008 - Mar 2011San Jose, California, UsLed efforts to deliver voice of the customer improvement from customers into the subscription billing program
-
Principal Business Analyst - Information TechnologySymantec Apr 2005 - Sep 2008San Jose, California, UsLed software development teams to improve eCommerce and subscription systems and applications
-
Product ManagerSymantec Jan 2000 - Mar 2005San Jose, California, UsManaged Norton OEM product with OEM Vendors (Dell, HP, Gateway, Acer, IBM)Managed Security & Firewall products in Symantec Enterprise Business
Steve Burns Skills
Frequently Asked Questions about Steve Burns
What is Steve Burns's role at the current company?
Steve Burns's current role is Senior Product Manager | Driving AI, SaaS, and Digital Transformation | Innovating for Scalable Solutions.
What is Steve Burns's email address?
Steve Burns's email address is sb****@****tec.com
What is Steve Burns's direct phone number?
Steve Burns's direct phone number is .650.527*****
What skills is Steve Burns known for?
Steve Burns has skills like Cross Functional Team Leadership, Business Analysis, Program Management, Enterprise Software, Analysis, Product Management, Cloud Computing, Saas, Business Strategy, Software Documentation, Management, Agile Methodologies.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial