Who is Steve Cadden? Overview
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Quick answer
Steve Cadden is listed as QA Engineer at Wise, based in Solihull, England, United Kingdom. AeroLeads shows a work email signal at withwise.com and a matched LinkedIn profile for Steve Cadden.
Steve Cadden previously worked as Junior Software Engineer at Wise and Full Stack Developer at School Of Code. Steve Cadden holds Btec National Diploma, Media (Games Development) from City College Coventry.
Company email context
Email format at Wise
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{first}.{last}@withwise.com
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Profile bio
About Steve Cadden
Bridging the gap between devs and quality assurance since 2022If it can be automated, why isn't it already automated? Automated tests bring speed, reliability, and confidence in software releases. My personal development is focussed on automated testing because it is the side of Quality Assurance about which I'm most passionate.Previously I was a complaint handler with a demonstrated history of working in the financial services industry. Skilled in communication, administration, contact centres, documentation, and investigation.
Current workplace
Steve Cadden's current company
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11 roles
Steve Cadden work experience
A career timeline built from the work history available for this profile.
Qa Engineer
Junior Software Engineer
Quality Assurance: Built automated testing using Cypress and Golang. Refactored existing Cypress code base for improved use. Implemented Cypress parallelization and Cypress sessions to reduce overall test running times (from 22 mins to 4 mins for full test suite) and as a future-proofing strategy. Built automated API tests in-house. Tested as part of key business releases to production. Investigated and implemented mobile app testing using Appium, conducted manual product testing including providing detailed feedback. Owned bugs to resolution.Backend experience: using Golang to build micro services calling gRPC’sFrontend experience: using Typescript and React
Jul 2021 - Jul 2023
Full Stack Developer
13 weeks full-stack web development bootcamp.Languages and technologies learned include: HTML5, CSS, JavaScript (ES7), Git, GitHub, RESTful APIs, C#, .NET, ASP.NET Core, XUnit, PostgreSQL, React, Jest, Unity, Storybook, SOLID principles, Agile Methodologies, Pair Programming and Team Projects.Completing weekly projects, and a final 2 week project planning, building and deploying a full stack app.
Jan 2021 - Apr 2021
Adjudicator
Adjudicator for payment protection insurance mis-sell complaintsAssessing payment protection insurance cases on credit card, mortgage and personal loansResponsible for delivering an opinion on these assessments by phone and in writing.Effectively Communicate with consumers, businesses and colleaguesPreparing cases for an Ombudsman final decisionAdministrative work by logging new complaints to progress cases forward
Dec 2017 - Dec 2020
Ombudsman Resolutions Advisor
Preparation of case files for Ombudsman casesResponsible for implementing Ombudsman final decisionsDealt with all Early Resolution cases for First UtilityOversaw dispute cases for new cases and/or failed remedy implementation chargesSupport “2nd line” teams by taking on new complaints and see these through to resolution or deadlock stageResponsible for authorising refunds for the Ombudsman team
Dec 2014 - Nov 2017
Resolutions Supervisor
First stage complaints resolution, through inbound and outbound callsLogging complaints resolved by other business areasReplying to customers online messagesTraining of new members to the team
Jun 2014 - Nov 2014
Complaints Co-Ordinator
Investigating complaints through communicating with internal and external departments, investigating accounts, problem solving and speaking with customersBuilding relationships with customers through effective verbal and listening skills, taking ownership of cases and meeting a customer’s expectationsResponsible for issuing the businesses written final response on a complaint through letters and Browser Based MessagesEffectively managed workload through organisation and prioritising work to ensure that complaints are responded to within service level agreementsTraining of new members to the team
Aug 2011 - May 2014
Customer Services Advisor
• Handling high volumes of inbound calls as a first point of contact• Following key processes to exceed team and individual targets• Maintaining data protection and striving for excellent customer service
Mar 2011 - Aug 2011
Biomedical Assistant
Preparing specimens for first stage testing and booking specimens into a computer system. Stock taking and restocking of supplies. Providing test results to hospital staff over the telephone. Training of new staff members in the job role and providing assistance when required.
Jan 2008 - Mar 2010
Data Input Clerk
Inputting and correction of patient records into a new In-patient management system, which was launched in July 2007, to ensure details were correct and up to date.
Nov 2007 - Jan 2008
3 education records
Steve Cadden education
Btec National Diploma, Media (Games Development)
Engineering
Midlands Group Training Services Limited
Education record
Alderman Callow School And Community College
FAQ
Frequently asked questions about Steve Cadden
Quick answers generated from the profile data available on this page.
What company does Steve Cadden work for?
Steve Cadden works for Wise.
What is Steve Cadden's role at Wise?
Steve Cadden is listed as QA Engineer at Wise.
What is Steve Cadden's email address?
AeroLeads has found 1 work email signal at @withwise.com for Steve Cadden at Wise.
Where is Steve Cadden based?
Steve Cadden is based in Solihull, England, United Kingdom while working with Wise.
What companies has Steve Cadden worked for?
Steve Cadden has worked for Wise, School Of Code, Financial Ombudsman Service, First Utility, and Tsys Managed Services Emea.
How can I contact Steve Cadden?
You can use AeroLeads to view verified contact signals for Steve Cadden at Wise, including work email, phone, and LinkedIn data when available.
What schools did Steve Cadden attend?
Steve Cadden holds Btec National Diploma, Media (Games Development) from City College Coventry.
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