Steve Capenos, M.A., Shrm-Cp Email & Phone Number

Tallahassee, Fl, Us

Tallahassee, Fl, Us

Rancho Cucamonga, Ca, Us

As the Director of Health Plan Careers at IEHP, I drive the strategic expansion of the Talent Acquisition (TA) team with a relentless focus on data-driven insights and industry benchmarking. I lead initiatives to optimize recruitment strategies, streamline hiring processes, and foster high-impact partnerships across departments. I am focused on amplifying our employer brand, strategically expanding our diversified candidate pipelines, and delivering an exceptional candidate & hiring leader experience that exceeds industry standards. With a constant emphasis on measuring, analyzing, and refining our recruitment efforts, my goal is to drive our TA team towards continuous improvement and excellence, always pushing the boundaries of what's possible through data-driven decision-making, and cultivating space for team member growth and development.

Rancho Cucamonga, Ca, Us

As the Director of Learning & Development at IEHP, I oversaw the creation and execution of training programs to enhance employee skills and align with our organizational goals. I led the Learning & Development team, designed innovative training solutions, collaborated with various departments to meet diverse needs, and evaluated program effectiveness. I ensured compliance with regulations and stayed updated on industry trends to foster a culture of continuous learning and improvement.

Tallahassee, Fl, Us

As the Director of HR Talent Acquisition and Academic Relations at Tallahassee Memorial Healthcare, I led the strategic transformation of our talent acquisition efforts and academic partnerships. I spearheaded the development and implementation of cutting-edge recruitment strategies, streamlined hiring processes, and built strong alliances with academic institutions. My leadership played a crucial role in enhancing our employer brand, attracting high-caliber talent, and ensuring a seamless candidate experience. By leveraging data-driven insights, I consistently improved recruitment outcomes and fostered a culture of excellence and collaboration within the HR team.

Tallahassee, Fl, Us

Expert in the enhancement of talent acquisition services through the development & management of recruitment strategy, social media recruiting, HCM & talent management systems, HR process improvement & workflow, recruitment branding, and the overall employer to customer experience through the following: • Provides direction and consultation to senior and executive leadership on strategic, tactical and operational issues related to all aspects of recruiting and advises the organization on emerging staffing trends • In collaboration with HR & Nursing executive leaders, ensure recruiting resources & technologies are appropriately allocated to support the most critical business initiatives, and recruitment and sourcing capabilities are designed and built to meet the evolving talent needs • Effectively builds relationships with industry organizations to monitor market trends, leveraging key internal stakeholders to maximize effective outreach of talent within our employee’s network • Utilizes and reports out to executive leaders on recruiting data and metrics to identify trends in the market and inform key decisions and provide immediate & long-term solutions

Kettering, Oh, Us

• Reporting to the Network Director of Talent Services, I managed a team of 13 recruitment personnel.o Managerial Functions include: time & attendance approval, task/priority management, performance evaluation & review, employee engagement, new process implementation, disciplinary process administration, etc.• Develop & execute recruitment strategies through alignment & corporation with area hospital campus leadership, partnership development with local & national schools• Responsible for reducing time to fill, lower the network vacancy rate, reduce overall agency expenses• Serve as KHN’s subject matter expert in nursing recruitment; including, strategy, recruitment process, and all RN services, i.e. RN Residency, specialty internships, RN resource agreements, “Nexternship” (Summer Nursing Internship Prog.), BSN agreements, EWC contacts, and specialized orientations (i.e. RN, NA, HUC, etc.)• Forecasting & identifying potential & current recruitment challenges for hot jobs, hard to fill positions, as well as building out key strategies for developing quality candidate pipelines • Lead out quarterly Recruitment Roundtables between Recruiters and Campus Leader Partners reviewing best practice, changes process/function, changes in regulatory & compliance, recruitment benchmarking, goals/priorities, & upcoming initiatives• Ensure KHN Recruitment is represented virtually through key advertising campaigns, and physically represented at career fairs, school visits, and community events nation-wide• Ensure positive relationships are maintained between Network Recruitment, campus hiring leaders, and executive teams which are built on trust, open communication, a clear & effective process, follow-through, and a strong commitment to excellence in service• Analysis and review of Nursing Recruitment metrics & reports I then share during monthly 1:1’s with my Recruiters

Kettering, Oh, Us

• Provided a full range of direct recruitment/HR support to hospital campus leadership across all Kettering Health Network (KHN) hospital campuses & over 130 physician practice offices (Kettering Physician Network - KPN). Support included strategizing & developing recruitment plans for filling positions, developing reports and analysis of recruitment data for hard to fill positions, use of applicant tracking system & facilitate training of such tracking system for KPN hiring leaders, in addition to facilitating the complete hiring & on-boarding process for new hires entering the Network. Form strategic partnerships with area schools & businesses to aide in developing candidate pipelines for filling key positions.

Kettering, Oh, Us

• Managed a team of 40 • Developed quarterly customer service trainings, facilitated in-services, developed & initiated a 6-month bi-weekly series of 1:1 professional development coaching sessions with my team-members. Within 12 months the EVS department’s Press Ganey customer service/patient satisfaction scores grew from low 40’s when I started to a consistent high 90’s – averaging 95-97% each month.• Implemented monthly performance reviews for each team-member, in addition to their annual evaluations• Monitored & corrected performance issues, taking the approach of “Just Culture”, and initiated appropriate disciplinary action, including up to employment termination, when necessary. • Provide weekly performance & staffing reports to department director.• Created and provided bi-weekly staffing schedules to my team-members• Monitored patient census reports & orchestrated appropriate daily staffing/workload adjustments as I determined necessary.

Human Resource Management• Managed all aspects of HR for multiple network locations including:• Managed employee relations• Chaired the policy committee for quarterly HR policy review & development • Developed & implemented recruitment strategies for creating pipelines for clinical positions• Managed all aspects of new hire on-boarding • Developed & facilitated leadership development in-services for managers – Employee discipline, changing culture, & staff retention• Developed & facilitated staff-level development & conduct in-services• Served as direct HR support for the Chief Operating Officer, HR Director, & all key department leaders across the Federation network.

New York, Ny, Us

• Understanding of accounting, invoicing, budgeting, and forward pricing • Customer reporting, funding requests, monthly and quarterly estimates to complete, and Contract Funds Status Reports • Financial and business review presentations to management and customers • Reporting orders & sales• Preparation of financial charts in support of Monthly Program Reviews

Dayton, Oh, Us

Student Relations• Served as an information service resource for prospective students to Sinclair Community College and assessed individuals with special needs, arranging for additional classroom accommodations as needed.• Responsible for assigning students to their respective academic advisors according to their intended degrees• Assessed student qualification for an Individual Learning Plan (ILP)—a program designed to academically assist students having extenuating circumstances outside of their schooling• Referred students to appropriate career counselors for career placement and pre-employment development

Master’S Degree, Human Services, Counseling

Bachelor’S Degree, Organizational Leadership / Business Development

Associate Of Science - As, Organizational Behavior Studies

Damien Memorial High School - Honolulu, Hi, High School