Steve Cappa

Steve Cappa Email and Phone Number

Passionate about people and travel @ Cruise Norway
new york, new york, united states
Steve Cappa's Location
Grand Island, Florida, United States, United States
Steve Cappa's Contact Details
About Steve Cappa

Steve Cappa is a Passionate about people and travel at Cruise Norway. He possess expertise in cruises, tourism, hotels, hospitality, customer service and 23 more skills. He is proficient in German.

Steve Cappa's Current Company Details
Cruise Norway

Cruise Norway

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Passionate about people and travel
new york, new york, united states
Website:
cruisenorway.com
Employees:
7
Steve Cappa Work Experience Details
  • Cruise Norway
    Senior Travel Consultant
    Cruise Norway May 2024 - Present
    View
  • Hurtigruten Group
    Senior Travel Consultant, Americas
    Hurtigruten Group Jan 2022 - May 2024
    View
  • Cappa World Travel
    Owner
    Cappa World Travel Feb 2018 - Feb 2022
    Central Business District, Florida, United States
    Cruise, air, hotel and tour reservations; account management; MS Word & Excel; phones; accounting; taking payments; customer (guest) service above and beyond; website creation and updating
    View
  • Expedition Travel Advisor
    Expedition Travel Advisor
    Expedition Travel Advisor May 2016 - Feb 2018
    Kirkland, Washington
    Domestic and international cruises, tour packages, overall travel and excellent customer service
  • Global Voyages Group
    Customer Service Representative
    Global Voyages Group Oct 2014 - May 2016
    Bellevue, Washington
    Reservations for Hurtigruten
  • Comcast Cable
    Customer Account Executive
    Comcast Cable Sep 2013 - Oct 2014
    Washington State
    Sales; customer service and retention; upgrades
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  • Holland America Line And Seabourn Cruise Line
    Ship Inventory Specialist
    Holland America Line And Seabourn Cruise Line May 2007 - Jun 2013
    Greater Seattle Area
    Current responsibilities include: making sure our ships sail at capacity; assign cabins; special paid upgrades; constant contact with onboard staff and officers; travel agent and guest concerns
    View
  • Holland America Line
    Tour Inventory Specialist
    Holland America Line Nov 2005 - May 2007
    Greater Seattle Area
    Responsibilities: maintain tour and hotel inventory; process reports and manifests; spreadsheets; special projects; audit POLAR packages and resources; repair problem bookings
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  • Holland America Line
    Reservations Lead
    Holland America Line Jun 2003 - Nov 2005
    Greater Seattle Area
    Responsibilities: coach and train Reservations staff; assist Supervisors throughout the company; escalated calls; assist Reservations staff, travel agents and guests; special projects
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  • Wells Fargo Bank
    Credit Card Collections Agent
    Wells Fargo Bank Jan 1999 - Aug 2001
    Portland, Oregon Area
    debt collections, approved/denied payment arrangements
    View
  • Red Lobster
    Server
    Red Lobster 1991 - 1996

Steve Cappa Skills

Cruises Tourism Hotels Hospitality Customer Service Travel Management Leisure Customer Satisfaction Vacation Revenue Analysis Incentives Leisure Travel Hospitality Industry Hospitality Management Training Tour Operators Quality Control Resorts Hotel Management Business Travel Travel Planning Sabre Front Office Micros Yield Management Pre Opening Restaurants Food And Beverage

Steve Cappa Education Details

  • Stadium High School
    Stadium High School
    Business
  • The Mcconnell School
    The Mcconnell School
    Travel, Business

Frequently Asked Questions about Steve Cappa

What company does Steve Cappa work for?

Steve Cappa works for Cruise Norway

What is Steve Cappa's role at the current company?

Steve Cappa's current role is Passionate about people and travel.

What is Steve Cappa's email address?

Steve Cappa's email address is sc****@****hoo.com

What schools did Steve Cappa attend?

Steve Cappa attended Stadium High School, The Mcconnell School.

What skills is Steve Cappa known for?

Steve Cappa has skills like Cruises, Tourism, Hotels, Hospitality, Customer Service, Travel Management, Leisure, Customer Satisfaction, Vacation, Revenue Analysis, Incentives, Leisure Travel.

Who are Steve Cappa's colleagues?

Steve Cappa's colleagues are Ivo Buchmann, Matthew Gray, Ann Sinclair, Espen Fjermeros, Mari Pärn, Levi Moralez.

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