Steve Carlson Email & Phone Number

Salem, Nh

CSM/CSPO who led and coached scrum teams to rapidly deliver web applications. Worked closely with Product Owners to craft well written user stories. Met with scrum teams to refine backlog and plan sprints. Identified and removed impediments.● Took my teams from 1 month to 2 week delivery cycles (development, testing, and deployment per iteration)● Utilized JIRA to log and track tasks with both Kanban and Scrum boards● Led all scrum activities (sprint planning, backlog refinement, daily stand-ups, and retrospectives)● Worked with cross-functional teams and fostered them to be self organizing● Collaborated with other Scrum Masters to educate Schneider Electric on the scrum framework and the agile methodology during its transition from waterfall to agile

Responsible for the administration of JIRA and Confluence, with over 1500 global users. Worked closely with end users of varying levels to provide training on best user practices, setting up boards, and creating filters.● Handled all user management needs (add users, defining permissions, granting access to groups)● Created custom workflows based on individual scrum team needs● Built custom screen schemes to ensure all relevant data was collected during task creation● Worked closely with other administrators to define standard permissions across user and group roles● Maintained product backlog for all Atlassian administration work

Led global developments teams to deliver robust web applications for Schneider Electric customers. Collaborated with operations, DBAs, and QA teams to identify cross-team dependencies to ensure rapid deployment. Responsible for career growth, mentoring, and identifying training needs to promote employee advancement. Gathered and defined requirements from our customers and produced user stories which reflected these requirements.

● Rich internet application development using ColdFusion, SQL, CSS, XML, and JavaScript● UML documentation including collaborative and sequential diagrams● Creation of SQL tables and stored procedures● Develop and maintain application and process documentation

Led the effort to re-create the APC intranet for internal employeesWorked closely with developers and designers to improve APC’s UPS Selector web applicationCreated Cascading Style Sheets to be used globally for web development