Steve Cecil Email & Phone Number

Beaverton, Oregon, United States

Portland, Oregon Metropolitan Area

• Executed over $17M in project planning and development working with a diverse portfolio of clients including two Fortune 500 companies
• Assigned and led project team resources for field technicians, engineers, general contractors, and electricians to meet stringent deadlines across 15-20 projects monthlyEnsured clear and transparent communication with.
• Provided oversight for the completion, programming, and testing of 400+ video conference solutions and meeting/event spaces, achieving a 95% on-time delivery rate
• Drove change management processes from planning through deployment using an agile framework, ensuring efficient project execution and minimal disruption to retail operations, resulting in a 30% reduction in downtime
• Spearheaded deployment activities for retail technology projects, utilizing project management standards to ensure seamless hardware and software updates, achieving a 99% success rate in corporate environments and.

Beaverton, Oregon, United States

Glendale, Arizona, United States

• Diagnosed and resolved technical hardware and software issues for 4000+ students and 200+ faculty, documenting outcomes to ensure efficient problem resolution processes
• Implemented new security protocols for network access, enhancing system integrity and reducing unauthorized access incidents by 30%
• Managed onboarding of 100+ new employees, including preparation of computer hardware (imaging, installation of specific hardware and software), achieving a 95% satisfaction rate
• Accommodated wide-ranging customer experience levels by adjusting technical support strategies, resulting in a 25% increase in customer satisfaction scores

• Established recording operations, enabling the distribution of classroom activities through the student content management system (CMS), increasing student engagement by 80%
• Managed end-to-end audio-visual projects at a medical university, coordinating with cross-functional teams and stakeholders to deliver high-quality AV solutions for educational and healthcare environments, achieving a.
• Carried out the maintenance of $10M worth of computer hardware, presentation, and sound equipment, ensuring 99% equipment uptime
• Trained faculty and staff on various software programs and operation of hardware devices on campus through a catalog of 200+ courses, resulting in a 30% improvement in user proficiency
• Operated as the campus sound engineer for all special events, reducing audio-related issues by 90%