Steve Chasak

Steve Chasak Email and Phone Number

Technical Account Manager at Agc Networks @ Agc Networks
bombay, maharashtra, india
Steve Chasak's Location
Arlington, Texas, United States, United States
Steve Chasak's Contact Details
About Steve Chasak

Experienced Contact Center Technical Manager with extensive experience consisting of consulting, operations and outsourcing.Specialties: Incident management, Vendor management, Data and Voice connectivity, Genesys CTI, Help Desk implementation, Call Center launch and management

Steve Chasak's Current Company Details
Agc Networks

Agc Networks

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Technical Account Manager at Agc Networks
bombay, maharashtra, india
Website:
agcnetworks.com
Employees:
1113
Steve Chasak Work Experience Details
  • Agc Networks
    Technical Account Manager
    Agc Networks Jan 2013 - Present
    Irving, Tx
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  • Visa (Latitude 36)
    Genesys Gvp Administrator
    Visa (Latitude 36) May 2011 - Present
    Highlands Ranch, Co
    Administrator for a fully redundant 4800 port Genesys GVP IVR system, consisting of In-house and Outsourced call centers and also IBM Websphere load balancers.Provide day-to-day support as well as expansion of infrastructure.
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  • Accenture
    Contact Center Technical Operations Mgr.
    Accenture Jan 2007 - May 2010
    Single point of contact for a large U.S. telecom provider for all voice and data changes. Supported 9 seperate vendors and 21 call centers globally, in 7 different countries. Launched and closed several call centers as well.
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  • Accenture
    Help Desk Services Technology Infrastructure Lead
    Accenture Aug 2000 - Feb 2007
    Telecommunications Lead for Technology Infrastructure Team CTI Integration AT&T Route-It Administrator Configure ACD on multiple PBX platforms (Nortel & Avaya)
    View
  • Fairchild Communications
    Technician
    Fairchild Communications 1998 - 2000

Steve Chasak Skills

Vendor Management Outsourcing Call Centers Telecommunications Contact Centers Avaya Ivr Incident Management Bpo Business Process Improvement Call Center Itil Service Delivery Process Improvement Crm Management Project Management Genesys It Strategy Integration Business Process It Service Management Resource Management Data Center Operations Management Business Analysis Disaster Recovery It Management Team Leadership Infrastructure Cti Solution Architecture Business Transformation Offshoring Service Management Team Management Acd It Operations Change Management Pmp Project Delivery Customer Experience Pmo Pre Sales It Outsourcing Professional Services Project Portfolio Management Process Management Managed Services Workforce Management

Steve Chasak Education Details

Frequently Asked Questions about Steve Chasak

What company does Steve Chasak work for?

Steve Chasak works for Agc Networks

What is Steve Chasak's role at the current company?

Steve Chasak's current role is Technical Account Manager at Agc Networks.

What is Steve Chasak's email address?

Steve Chasak's email address is sc****@****ejo.com

What is Steve Chasak's direct phone number?

Steve Chasak's direct phone number is +181737*****

What schools did Steve Chasak attend?

Steve Chasak attended Dallas Baptist University, Devry, El Camino College, The University Of Texas At Arlington.

What skills is Steve Chasak known for?

Steve Chasak has skills like Vendor Management, Outsourcing, Call Centers, Telecommunications, Contact Centers, Avaya, Ivr, Incident Management, Bpo, Business Process Improvement, Call Center, Itil.

Who are Steve Chasak's colleagues?

Steve Chasak's colleagues are Ram Kuchhadiya, Anand Patil, Surendar L, Musafir Khan, Shiv Shakti, Kouadio Berenger N'guessan, Ishwardatt Sharma.

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